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Security report for logmeininc.com

LogMeIn · Technology · N/a

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

LogMeIn is an established enterprise technology company specializing in remote access, remote support, and unified endpoint management software solutions targeted at IT professionals and managed service providers (MSPs). Their website demonstrates a mature digital presence with modern web technologies, professional design, and comprehensive product offerings such as LogMeIn Resolve, Rescue, Pro, Central, and GoToMyPC. The company positions itself as a leader in simplifying IT infrastructure management and enhancing productivity through AI-driven tools and secure remote support capabilities. Technically, the website is built on a modern stack including Next.js and Sitecore, hosted on Sitecore Cloud, and integrates consent management and analytics tools to comply with privacy regulations. Security posture is generally strong with HTTPS enforced and no visible vulnerabilities, though explicit security headers and public security policies are absent. The lack of WHOIS data limits domain registration transparency but does not detract significantly from the overall legitimacy given the professional branding and partner ecosystem. Strategic recommendations include enhancing public security disclosures, improving privacy policy visibility, and adding vulnerability disclosure mechanisms to strengthen trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching logmeininc.com

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
15
Email security
77
DNS health
80
Network security
100
GDPR outside view
73
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

LogMeIn operates in the competitive SaaS market for IT management and remote support software, serving enterprise clients and MSPs globally. Their business model revolves around subscription-based software offerings that integrate remote access, endpoint management, and AI-enhanced support tools. The company leverages partnerships with recognized brands such as GoTo and GoToMyPC to expand market reach. Their product portfolio addresses diverse IT challenges including device management, security compliance, and remote troubleshooting. The website content and testimonials reflect strong customer satisfaction and a focus on ease of use and security. Growth indicators include AI-driven feature enhancements and a streamlined product selector tool to guide prospective customers. The company maintains a consistent brand identity and professional online presence, supporting its market position as a trusted IT solutions provider.

Security posture

The website enforces HTTPS and integrates a consent management platform, indicating awareness of privacy and security best practices. However, the absence of explicit security headers such as Content-Security-Policy and lack of publicly available security policies or incident response contacts suggest areas for improvement. No vulnerabilities or exposed sensitive data were detected in the HTML content. The company does not provide a security.txt or vulnerability disclosure page, which could enhance transparency and incident handling readiness. Overall, the security posture is solid but could benefit from more visible security governance documentation and enhanced HTTP header configurations to mitigate risks further.

Recommendations

  1. Implement and publish a comprehensive security policy and incident response plan on the website.
  2. Add security headers like Content-Security-Policy, X-Content-Type-Options, and X-Frame-Options to HTTP responses.
  3. Provide a vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
  4. Enhance privacy policy visibility and ensure cookie consent mechanisms are clearly presented and compliant.
  5. Regularly audit and update WHOIS information to improve domain registration transparency and trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
LogMeIn
Description
Reduce complexity, enhance productivity, and stay ahead of today's security demands with our AI-driven remote support and remote access software.
Key services
LogMeIn Resolve, LogMeIn Rescue, LogMeIn Pro, LogMeIn Central, GoToMyPC
Content quality
excellent
Branding
consistent

Technology

Stack
React (Next.js), Sitecore, Google Tag Manager, Qualtrics, TrustArc Consent Management
Frameworks
Next.js
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of consent management platform (TrustArc)
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics (via Google Tag Manager), Qualtrics
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Qualtrics
Marketing tools
TrustArc Consent Management, Qualtrics
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. No WHOIS data available from raw output, limiting domain registration insights.
  3. No explicit privacy, cookie, or terms of service pages detected in provided content.
  4. No direct contact emails or phone numbers found in visible content.
  5. Use of modern web technologies and consent management tools.
  6. Strong branding and partner ecosystem visible.
  7. No security.txt or vulnerability disclosure information found.
  8. No explicit security policy or incident response contact information found.
Technical notes

Notes

The website uses a modern technology stack centered on Next.js and Sitecore CMS, hosted on Sitecore Cloud infrastructure. It employs Google Tag Manager and Qualtrics for analytics and user feedback, alongside TrustArc for consent management. The site is well-optimized for mobile devices and demonstrates fast loading times and good SEO practices. Accessibility features are present but could be further enhanced. The technical implementation supports a robust user experience and aligns with industry standards for enterprise SaaS platforms. Opportunities exist to improve security header implementation and expand public documentation of security and privacy practices.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 61/100Medium21 findingsView report
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