Skip to main content

Security report for kundo.se

Kundo · Technology · Sweden

Low risk. 2 critical or high findings in Security headers and SSL/TLS.

Security score

78/100

Risk levelLow

0–100, higher is better. How it is calculated

Kundo is a Swedish technology company specializing in AI-enhanced customer service solutions. Their platform integrates self-learning AI agents with human support to automate knowledge and case management, delivering accurate responses across multiple digital channels. Positioned as a leading customer service system in Sweden, Kundo targets businesses seeking to modernize and automate their customer support operations. The website is professionally designed using HubSpot CMS, featuring multilingual support and comprehensive privacy and cookie policies. Technically, the site employs modern web technologies and analytics tools, ensuring good performance and mobile optimization. Security posture is strong with HTTPS enforcement and security headers, though explicit security policies and incident response contacts are not publicly detailed. WHOIS data for the www subdomain is unavailable, but this is consistent with typical domain registration practices. Overall, Kundo presents a credible and trustworthy digital presence with moderate to high security and compliance maturity.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching kundo.se

This scan found 16 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
50
Email security
60
DNS health
85
Network security
100
GDPR outside view
100
Average
78

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Kundo operates in the technology sector, focusing on B2B SaaS solutions for customer service automation. Their competitive advantage lies in combining AI with human support to enhance service quality and efficiency. The business model revolves around subscription-based software services targeting medium-sized enterprises in Sweden and neighboring countries. The company maintains localized websites for Norway and English-speaking audiences, indicating regional expansion. Marketing efforts leverage HubSpot and Google Ads, with tracking and retargeting implemented responsibly. The absence of direct contact details on the main page suggests a controlled lead generation approach via forms. No suspicious domains or affiliations were detected, reinforcing a clean partnership ecosystem.

Security posture

The website demonstrates a mature security posture with HTTPS enforced and multiple security headers present, including HSTS and CSP. No exposed sensitive data or vulnerable libraries were identified in the HTML content. Cookie consent mechanisms comply with GDPR requirements, enhancing privacy compliance. However, the lack of a dedicated security policy page, incident response contacts, and vulnerability disclosure mechanisms indicates room for improvement in transparency and incident readiness. The use of slightly outdated jQuery (v1.11.2) could pose minor risks if not regularly patched. Overall, the security maturity is good but could benefit from formalized policies and disclosures.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and compliance.
  2. Provide clear incident response contact information, including abuse and security emails.
  3. Implement a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Update JavaScript libraries such as jQuery to the latest secure versions.
  5. Enhance monitoring and auditing of third-party scripts to mitigate supply chain risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Kundo
Description
Förena självlärande AI-agenter med mänsklig support, automatisera kunskap och ärendehantering, och leverera träffsäkra svar i alla kanaler – direkt.
Key services
AI agents integration, Human support automation, Knowledge and case management, Multichannel customer service
Content quality
excellent
Branding
consistent

Technology

Stack
HubSpot CMS, jQuery 1.11.2, Google Tag Manager, Lottie animations, Cookietractor cookie management
Frameworks
HubSpot
Platforms
HubSpot
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • No exposed sensitive data in HTML
  • Cookie consent mechanism implemented

Analytics and tracking

Services
Google Analytics, HubSpot Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google Ads
Tracking pixels
Google Ads Conversion Tracking
Marketing tools
HubSpot Marketing
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is professionally presented in Swedish with English and Norwegian alternatives.
  3. Strong use of HubSpot CMS and marketing tools.
  4. Comprehensive privacy and cookie policies with consent mechanisms.
  5. No direct contact emails or phone numbers visible in the main HTML; likely on contact page.
  6. No security.txt or explicit vulnerability disclosure found.
  7. WHOIS data for www.kundo.se subdomain is missing but likely registered under kundo.se domain.
  8. No suspicious external domains or links detected.
Technical notes

Notes

The website is built on HubSpot CMS, utilizing jQuery 1.11.2, Google Tag Manager, and Lottie animations for enhanced user experience. The site is mobile-optimized with responsive design and good accessibility features. Performance is moderate, with room for optimization in script loading and caching. SEO is well addressed with proper meta tags and Open Graph data. The technical stack is modern but includes legacy components that should be updated to reduce technical debt. Hosting details are not explicitly disclosed but likely managed by HubSpot's infrastructure. Overall, the technical implementation supports a professional and scalable web presence.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 70/100Medium23 findingsView report
Reviews of this site

Share your experience with kundo.se. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review kundo.se.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.