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Security report for kognitiv.com

Kognitiv · Technology · N/a

Low risk. 1 critical or high finding in SSL/TLS.

Security score

76/100

Risk levelLow

0–100, higher is better. How it is calculated

Kognitiv is a technology company specializing in AI-powered customer loyalty platforms designed to enhance customer relationships and maximize lifetime value. Recently acquired by Capillary Technologies, Kognitiv offers modular SaaS solutions including loyalty management, customer lifecycle optimization, owned channel activation, and paid media AI optimization. The website demonstrates a mature digital presence with modern technologies such as Webflow CMS, HubSpot marketing tools, and multiple analytics and tracking integrations. Security posture is strong with HTTPS and security headers implemented, though explicit security policies and incident response information are not published. The WHOIS data is incomplete or unavailable, which raises some concerns about domain registration transparency. Overall, the website is professional, well-branded, and trustworthy, targeting businesses seeking advanced loyalty and marketing technology solutions.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
69
Security headers
60
Email security
55
DNS health
85
Network security
100
GDPR outside view
88
Average
76

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Kognitiv operates in the technology sector with a focus on retail and marketing industries. Their AI-native platform leverages hundreds of machine learning models to deliver hyper-personalized customer experiences at scale. The business model is B2B SaaS with a strong emphasis on integration and modularity, supporting over 200 connectors for omni-channel activation. The acquisition by Capillary Technologies positions Kognitiv within a larger ecosystem, potentially expanding market reach and resources. The company targets medium to large enterprises looking for advanced loyalty and marketing automation solutions. Trust indicators include client logos, testimonials, and detailed product offerings. The website content and structure support lead generation through demos and guides.

Security posture

The website employs HTTPS with strong SSL configuration and multiple security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security, indicating a good security baseline. Forms are integrated with HubSpot, providing secure data collection. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of published security policies, incident response plans, or vulnerability disclosure mechanisms limits transparency and preparedness perception. The WHOIS data absence is a minor risk factor. Overall, the security posture is good but could be improved by publishing explicit security and incident response information and establishing a vulnerability disclosure program.

Recommendations

  1. Publish a dedicated security policy and incident response plan on the website to enhance transparency and trust.
  2. Implement and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  3. Add direct company contact emails and phone numbers for sales and support to improve business credibility.
  4. Regularly audit and update third-party scripts and tracking pixels to minimize security risks.
  5. Enhance privacy compliance disclosures with detailed data retention policies and user rights information.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Kognitiv
Description
Kognitiv provides an AI-powered customer loyalty platform designed to increase loyalty by building deeper customer relationships. Their AI-native platform delivers intelligence to help businesses stay ahead of customer expectations and maximize customer lifetime value.
Key services
AI/ML-powered customer lifecycle optimization, Loyalty management system, Owned channel activation, Paid media AI optimization, Marketplace partner benefits
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow, Typekit Fonts, Google Tag Manager, HubSpot scripts, Interact promotions, ZoomInfo pixel, Finsweet attributes, Lottie animations
Frameworks
Webflow CMS
Platforms
HubSpot, Google Analytics
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • No exposed sensitive data in HTML
  • Secure forms with HubSpot integration

Analytics and tracking

Services
Google Analytics, HubSpot Analytics, LinkedIn Insight, Facebook Pixel, ZoomInfo
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Facebook Ads
Tracking pixels
LinkedIn Insight Tag, Facebook Pixel, ZoomInfo Pixel
Marketing tools
HubSpot Marketing, Interact Promotions
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. Content is rich, professional, and focused on AI-powered customer loyalty solutions.
  3. Strong branding and consistent messaging throughout the site.
  4. Multiple calls to action for demos and guides indicate active marketing.
  5. Use of modern web technologies and integrations with marketing and analytics platforms.
  6. No direct company contact emails or phone numbers found; contact is via forms.
  7. WHOIS data is missing or not found, which is unusual and reduces trust slightly.
  8. No explicit security or incident response policies published.
  9. Privacy and cookie policies are present with consent mechanisms.
  10. No adult or questionable content detected.
Technical notes

Notes

The website is built on Webflow CMS with integration of HubSpot marketing and analytics tools, Google Tag Manager, and various tracking pixels including LinkedIn and Facebook. It uses Typekit fonts and Lottie animations for enhanced user experience. Hosting is via Webflow's CDN, contributing to fast load times and good mobile optimization. The site structure is clear with well-organized navigation and calls to action. Accessibility features are present but could be further enhanced. SEO optimization is good with proper meta tags and Open Graph data. The technical stack is modern and well-maintained, supporting a professional and scalable digital presence.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 55/100Medium23 findingsView report
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