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Security report for jumio.com

Jumio · Technology · United States

High risk. 7 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

49/100

Risk levelHigh

0–100, higher is better. How it is calculated

Jumio is a well-established enterprise technology company specializing in AI-powered identity verification, KYC, and AML compliance solutions. The company holds a strong market position with a comprehensive suite of services targeting businesses that require secure and compliant customer onboarding and fraud prevention. Their website reflects a mature digital presence with extensive content, multi-language support, and strong branding. Technically, the site is built on WordPress and leverages modern marketing and analytics tools, but suffers from slow performance and lacks a valid SSL certificate, which critically impacts security posture. Privacy policies and cookie consent mechanisms are well implemented, supporting GDPR compliance. Overall, the business credibility is high, supported by client logos, awards, and detailed product information.

Scanned

NIS2 and GDPR posture

GDPR outside view
0/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

Need hands-on remediation? Email guard@offseq.com

Keep watching jumio.com

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
60
Email security
50
DNS health
85
Network security
100
GDPR outside view
0
Average
49

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Jumio operates in the identity verification and compliance sector, serving a global clientele across multiple industries including finance, healthcare, gaming, and telecommunications. Their business model is B2B SaaS, offering AI-driven verification and risk assessment services. The company demonstrates strong growth indicators through extensive partnerships and a broad product portfolio. Their marketing ecosystem includes Pardot and Vidyard, enhancing lead generation and customer engagement. The presence of multiple language versions and detailed case studies indicates a global market focus. The company maintains a consistent brand image and trust signals, positioning itself as a leader in digital identity assurance.

Security posture

The website's security posture is currently weak due to the absence of a valid SSL certificate and disabled TLS protocols, exposing users to potential risks. While DMARC is strictly enforced with a reject policy, other security best practices such as HSTS, OCSP stapling, and session resumption are not implemented. No critical vulnerabilities like Heartbleed or POODLE are detected, and no subdomain takeover risks exist. The lack of HTTPS is a critical issue that undermines user trust and data protection. Incident response and vulnerability disclosure information are not publicly available, which could be improved to enhance transparency and readiness.

Recommendations

  1. Urgently install and maintain a valid SSL/TLS certificate to enable HTTPS across the site.
  2. Enable and configure modern TLS protocols (TLS 1.2 and TLS 1.3) and disable deprecated versions.
  3. Implement HTTP Strict Transport Security (HSTS) with includeSubDomains and preload directives.
  4. Enable OCSP stapling to improve certificate revocation checking performance and security.
  5. Publish a vulnerability disclosure policy and incident response contact information to improve transparency.
  6. Optimize website performance to reduce load times and improve user experience.
  7. Enhance accessibility features to meet higher standards for all users.

Contact details published on the site

Addresses
Legal name
Jumio
Technical notes

Notes

The website is built on WordPress with a modern tech stack including jQuery, Google Tag Manager, Pardot, and Vidyard for marketing and analytics. Hosting is inferred to be on AWS based on DNS nameservers. The site has a large page size and high resource count, resulting in slow load times. SEO is well handled with Yoast SEO plugin and proper meta tags including Open Graph and Twitter cards. Mobile optimization is good with responsive design. However, the lack of HTTPS and SSL certificate is a major technical deficiency. The site uses multiple external domains for content delivery, analytics, and marketing, which are reputable and commonly used. There is room for improvement in performance optimization and security hardening.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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