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Security report for joy.so

Joy · E-commerce · N/a

Medium risk. 3 critical or high findings in Security headers and SSL/TLS.

Security score

70/100

Risk levelMedium

0–100, higher is better. How it is calculated

Joy is a specialized SaaS provider offering loyalty and rewards programs tailored for Shopify merchants. The company focuses on enhancing customer retention and engagement through flexible reward systems, POS integration, and comprehensive analytics. Their market position is strong within the Shopify ecosystem, supported by multiple integrations and positive customer testimonials. Technically, the website is built on modern frameworks like Next.js, uses Cloudflare for DNS and CDN, and incorporates performance optimizations such as WebP images and responsive design. Security posture is solid with HTTPS and domain transfer protections, though improvements like DNSSEC and security headers are recommended. Privacy compliance is currently weak due to the absence of visible privacy and cookie policies. Overall, the website is professional, trustworthy, and well-optimized, with room for enhanced privacy and security disclosures.

Scanned

This is an earlier scan of joy.so. View the latest report

NIS2 and GDPR posture

GDPR outside view
95/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching joy.so

This scan found 25 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
30
Email security
60
DNS health
65
Network security
100
GDPR outside view
95
Average
70

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Joy operates in the e-commerce loyalty sector, targeting Shopify merchants with a SaaS model. Their competitive advantage lies in deep Shopify integration, multi-channel loyalty solutions including POS, and actionable analytics. Revenue streams likely include subscription fees and premium features. The company demonstrates growth through case studies showing significant ROI and customer engagement improvements. Their ecosystem includes partnerships with Shopify and various marketing and analytics platforms. Strategic observations highlight the importance of expanding privacy compliance and security transparency to maintain trust and regulatory adherence.

Security posture

The website exhibits a mature security posture with HTTPS enforced and domain transfer protections in place. However, the lack of DNSSEC and missing security headers such as Content Security Policy and HSTS reduce the overall security robustness. No exposed sensitive data or vulnerable libraries were detected. The absence of published security policies or incident response contacts indicates a gap in transparency and preparedness. Compliance with GDPR and other privacy regulations is unclear due to missing privacy and cookie policies. Overall, the security maturity is good but can be enhanced by adopting best practices and publishing relevant policies.

Recommendations

  1. Enable DNSSEC to protect against DNS spoofing and improve domain security.
  2. Implement and publish comprehensive privacy and cookie policies with clear GDPR compliance statements.
  3. Add security headers such as Content Security Policy, HSTS, X-Frame-Options, and X-Content-Type-Options.
  4. Publish a security policy and incident response contact information to improve transparency and readiness.
  5. Regularly audit third-party scripts and integrations to ensure no vulnerable libraries are included.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Joy
Description
Joy Loyalty Program is a Shopify loyalty solution that helps brands boost retention and conversions through tailored rewards and insight-led strategies. It offers features like reward programs, membership, referral programs, POS integration, and analytics to optimize customer loyalty and engagement.
Key services
Loyalty and rewards program, Membership and referral programs, POS extension for Shopify, Analytics and insights, Integrations with marketing and e-commerce tools
Content quality
excellent
Branding
consistent

Technology

Stack
React (Next.js), Cloudflare DNS, Google Tag Manager, WebP images, Swiper.js (carousel), Custom fonts (woff2)
Frameworks
Next.js
Platforms
Shopify
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enabled
  • clientTransferProhibited domain status
  • No exposed sensitive data detected

Analytics and tracking

Services
Google Analytics (via Google Tag Manager)
Tracking level
moderate
Privacy practices
poor

Advertising

Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking mechanisms.
  2. No explicit privacy, cookie, or terms of service pages found in the provided content.
  3. Strong focus on Shopify e-commerce loyalty solutions with multiple integrations.
  4. Good use of modern web technologies and performance optimizations.
  5. Security posture is good but can be improved with DNSSEC and security headers.
  6. No direct contact emails or phone numbers found in the HTML content.
  7. Multiple customer testimonials and case studies enhance trustworthiness.
  8. No suspicious or malicious content detected.
Technical notes

Notes

The website is built using Next.js, a modern React framework, ensuring server-side rendering and good SEO. It uses Cloudflare for DNS and likely CDN services, enhancing performance and security. The site loads quickly with optimized images in WebP format and uses modern fonts and responsive design for excellent mobile experience. Analytics are implemented via Google Tag Manager. The technical stack is modern and well-maintained, with no visible technical debt or deprecated technologies. Opportunities exist to improve security headers and DNS configurations to further harden the infrastructure.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 63/100Medium25 findingsView report
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