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Security report for itxuc.com

ITX Norge · Technology · Norway

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

69/100

Risk levelMedium

0–100, higher is better. How it is calculated

ITX Norge is a Norwegian company founded in 2019 specializing in cloud-based contact center solutions that integrate multiple communication channels such as telephony, email, SMS, chat, and social media into a single platform. Their solution is locally hosted and supported in Norway, emphasizing data sovereignty and compliance with GDPR. The website reflects a professional and modern digital presence built on WordPress with Elementor and SEO optimizations. The company targets businesses seeking efficient and integrated customer service platforms, positioning itself as a leading Norwegian provider in this niche. Security posture is solid with HTTPS and cookie consent mechanisms, though explicit privacy policies and security headers are missing. Overall, the site is trustworthy and well-maintained but could improve transparency and security documentation.

Scanned

This is an earlier scan of itxuc.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching itxuc.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
42
Security headers
30
Email security
65
DNS health
90
Network security
100
GDPR outside view
85
Average
69

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

ITX operates in the technology sector providing SaaS contact center software primarily to Norwegian businesses. Their competitive advantage lies in local data storage, integrated multichannel communication, and personalized customer support. The business model is subscription-based SaaS with a focus on ease of use and rapid deployment. The company showcases client logos and testimonials indicating a growing customer base. Partnerships with social media platforms and use of marketing and analytics tools suggest a mature marketing strategy. The absence of detailed privacy and security policies may be a gap in compliance and trust-building. The company appears small but focused with potential for growth in the Nordic market.

Security posture

The website uses HTTPS and implements cookie consent, indicating baseline security and privacy awareness. However, the lack of explicit security headers (CSP, HSTS, etc.) and absence of a published security policy or incident response contacts limit the security maturity. No vulnerabilities or exposed sensitive data were detected in the HTML content. The use of third-party scripts like Google Analytics, LinkedIn Insight, and Adform tracking is balanced with consent mechanisms but requires ongoing monitoring. The company should consider publishing a security.txt file and enhancing header security to improve resilience and compliance.

Recommendations

  1. Publish a comprehensive privacy policy and terms of service accessible from the main navigation or footer.
  2. Implement and publish a security policy including incident response contact information.
  3. Add security headers such as Content-Security-Policy, Strict-Transport-Security, X-Frame-Options, and X-XSS-Protection.
  4. Create and host a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  5. Regularly audit third-party scripts and plugins to ensure they are up to date and secure.

Contact details published on the site

Addresses
Legal name
ITX Norge
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
ITX Norge
Description
ITX is a Norwegian-developed cloud-based contact center solution that consolidates telephony, SMS, chat, email, and social media into one platform. It offers features such as live shopping, screen sharing, dialer, ticketing CRM, and more, all hosted and supported from Norway with data stored locally.
Key services
Telephony, Email, WebChat, Social Media Integration, SMS, Screen Sharing, Live Shopping, Dialer, Ticketing CRM
Content quality
good
Branding
consistent

Technology

Stack
WordPress 6.8.1, Elementor 3.29.2, Yoast SEO Premium 25.3.1, Google Tag Manager, Google Analytics, MonsterInsights plugin, Adform tracking, LinkedIn Insight Tag, ITX Live Chat plugin
Frameworks
WordPress, Elementor
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS usage
  • No exposed sensitive data in HTML
  • Use of Google Tag Manager and analytics with consent
  • Cookie consent mechanism implemented

Analytics and tracking

Services
Google Analytics, Google Tag Manager, MonsterInsights, LinkedIn Insight Tag, Adform
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Adform
Tracking pixels
LinkedIn Insight Tag, Adform Tracking
Marketing tools
MonsterInsights
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is professionally presented and relevant to the business.
  3. No explicit privacy policy or terms of service found on the homepage or linked menus.
  4. Cookie consent mechanism is implemented and active.
  5. No direct contact emails or phone numbers found in the HTML content.
  6. Social media presence confirmed via Facebook and LinkedIn links.
  7. Use of modern WordPress plugins and SEO tools indicates good technical maintenance.
  8. Security headers are not explicitly visible in the HTML source.
  9. No security.txt or vulnerability disclosure information found.
Technical notes

Notes

The website is built on WordPress 6.8.1 with Elementor page builder and Yoast SEO Premium, indicating a modern and SEO-optimized infrastructure. It uses Google Tag Manager for analytics and marketing tags, along with Adform and LinkedIn Insight for advertising and retargeting. The site is mobile optimized and loads with moderate performance. No hosting provider details are explicitly found in the HTML. The technical stack is standard for professional SMB websites, with opportunities to improve security headers and privacy documentation. The presence of a live chat plugin from ITX's own services indicates integration of their product offerings directly on the site.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 60/100Medium34 findingsView report
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