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Security report for itsupport.se

IT Support i Norden AB · Technology · Sweden

Partial score · DNS & email only

36/100

0–100, higher is better. How it is calculated

IT Support i Norden AB is a Swedish IT services company established in 1986, specializing in IT support, cloud-based ERP solutions (Pyramid Business Studio), IT operations, and servicedesk offerings. The company targets small and medium-sized enterprises primarily in the Nordic region, positioning itself as an experienced and reliable provider with a comprehensive suite of IT services. The website reflects a professional and consistent brand image with clear service descriptions and contact information. Technically, the site is built on WordPress with modern plugins for SEO and GDPR compliance, delivering moderate performance and good mobile optimization. Security posture is solid with HTTPS enforced and cookie consent mechanisms in place, though additional security headers and explicit security policies could enhance protection. Overall, the domain registration aligns well with the business claims, supporting legitimacy and trustworthiness.

Scanned

NIS2 and GDPR posture

GDPR outside view
30/ 100 · High
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

  3. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • High

      High-Risk Service Exposed: FTP

      Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer

      What to do: Consider restricting access to FTP or implementing strong authentication

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

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  • TLS certificates and expiry
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  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Email security
50
DNS health
80
Network security
20
GDPR outside view
30
Average
36

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company leverages a cloud-first business model focusing on SaaS ERP solutions alongside traditional IT support and operations services. Its long-standing market presence since 1986 suggests stable operations and industry knowledge. The website's content and structure indicate a focus on ease of use and customer support, with a simple contact approach via phone and email. The absence of social media links or extensive marketing tools suggests a conservative digital marketing strategy. The partnership ecosystem is not explicitly detailed, but the use of Yoast SEO and GDPR plugins indicates attention to compliance and search visibility. Growth opportunities may lie in expanding digital presence and enhancing security transparency.

Security posture

The website demonstrates a mature security baseline with HTTPS and GDPR cookie compliance. No critical vulnerabilities or exposed sensitive data were detected. However, the lack of security headers such as Content-Security-Policy and absence of a published security policy or incident response contact limits the security maturity level. There is no evidence of a vulnerability disclosure program or security.txt file. Incident response readiness and security culture indicators are not publicly visible. Overall, the security posture is adequate for the business size but could benefit from formalized policies and enhanced technical controls.

Recommendations

  1. Implement HTTP security headers including Content-Security-Policy, X-Frame-Options, and X-XSS-Protection to strengthen browser security.
  2. Publish a dedicated security policy page outlining security practices and incident response procedures.
  3. Consider adding a security.txt file to facilitate vulnerability reporting and improve transparency.
  4. Enhance accessibility features to improve compliance and user experience for all users.
  5. Expand digital marketing and trust signals by integrating verified social media profiles and customer testimonials.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
IT Support i Norden AB
Description
IT Support i Norden AB har varit verksamma inom IT-branschen sedan 1986 vilket har gett oss lång erfarenhet av en mängd olika IT-system med tillhörande lokala ...
Key services
Pyramid Business Studio (cloud ERP), Pyramid Affärssystem (ERP system), IT Drift (IT operations), Servicedesk
Content quality
good
Branding
consistent

Technology

Stack
WordPress 6.8.1, Yoast SEO plugin, jQuery 3.7.1, GDPR Cookie Compliance plugin, Inspiro Theme
Frameworks
WordPress
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced (canonical URLs use https)
  • Cookie consent banner and modal
  • No exposed sensitive data in HTML

Analytics and tracking

Tracking level
minimal
Privacy practices
good

Advertising

Marketing tools
Yoast SEO
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges
  2. Content is professionally presented and relevant to IT support and ERP services
  3. Strong GDPR compliance with cookie consent and privacy policy
  4. No explicit terms of service or security policy pages found
  5. Contact information is clear and verified
  6. No social media links detected in the HTML content
  7. Uses modern WordPress CMS with SEO and GDPR plugins
  8. No suspicious or malicious content detected
Technical notes

Notes

The website is powered by WordPress 6.8.1 using the Inspiro theme and Yoast SEO plugin, indicating a modern and widely supported CMS environment. jQuery is used for frontend scripting. GDPR compliance is managed via a dedicated plugin providing cookie consent banners and modals. The site uses responsive design techniques and custom Google Fonts for branding consistency. Performance is moderate with no major issues detected, though no explicit hosting provider information is available. The technical stack is standard for small to medium business websites, with opportunities to improve security headers and accessibility compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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