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Security report for intercomsolutions.it

Intercom Solutions S.r.l. · Technology · Italy

High risk. 9 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

42/100

Risk levelHigh

0–100, higher is better. How it is calculated

Intercom Solutions S.r.l. is an established Italian software house and web agency based in Udine, founded in 2003. The company specializes in custom software development, IT systems management, cloud services including AWS, cybersecurity, and data recovery. It holds the AWS Partner Select certification, indicating a strong partnership with Amazon Web Services and a reputable market position in the regional technology sector. The website targets businesses seeking tailored IT solutions and cloud infrastructure services. Technically, the website uses a traditional Apache server on Ubuntu with a custom CMS, jQuery, Bootstrap, and integrates Google Analytics and Google Maps APIs. However, the site lacks a valid SSL certificate and does not serve content over HTTPS, which is a significant security shortfall. Security headers and modern TLS protocols are absent, reducing the overall security posture. Privacy and cookie policies are present and GDPR compliant, with a cookie consent mechanism implemented. Contact information is clearly provided, enhancing business credibility. Overall, the website is functional and content-rich but requires urgent improvements in security configuration to protect user data and enhance trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
0/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

9 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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Keep watching intercomsolutions.it

This scan found 27 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
15
Email security
70
DNS health
65
Network security
100
GDPR outside view
0
Average
42

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Intercom Solutions operates in the technology sector as a small-sized B2B service provider offering a broad portfolio of IT services including software development, cloud solutions, and cybersecurity. Its AWS Partner Select status is a competitive advantage, signaling expertise and quality in cloud services. The company maintains an active online presence with social media channels and regularly publishes news and project updates, indicating ongoing business activity and client engagement. The business model focuses on customized IT solutions for enterprises, leveraging partnerships with major cloud providers. The website content and WHOIS data confirm a consistent and mature business identity. However, the lack of domain protection locks and missing advanced security policies suggest areas for operational improvement. The company could benefit from expanding its security and compliance documentation to strengthen trust and meet evolving regulatory requirements.

Security posture

The current security posture of the website is weak due to the absence of HTTPS and a valid SSL certificate, exposing users to potential data interception risks. The server uses Apache on Ubuntu but does not support modern TLS protocols or security headers such as Content-Security-Policy or X-Frame-Options. No OCSP stapling or session resumption mechanisms are enabled, which could impact both security and performance. The presence of HttpOnly cookies is a positive but minimal security control. There is no visible incident response or vulnerability disclosure policy, which limits transparency and preparedness for security incidents. While the domain uses DNSSEC, the lack of domain locks is a minor concern. Overall, the website requires immediate remediation to implement HTTPS, improve header security, and establish formal security policies to protect business and user data effectively.

Recommendations

  1. Obtain and deploy a valid SSL/TLS certificate to enable HTTPS across the entire website.
  2. Enable modern TLS protocols (TLS 1.2 or 1.3) and disable insecure protocols.
  3. Implement HTTP security headers including Content-Security-Policy, X-Frame-Options, and X-XSS-Protection.
  4. Activate HSTS with includeSubDomains and preload directives to enforce HTTPS usage.
  5. Establish and publish a comprehensive security policy and incident response plan on the website.
  6. Add a vulnerability disclosure or security.txt file to improve transparency and trust.
  7. Consider enabling domain protection locks to prevent unauthorized domain changes.
  8. Improve website performance metrics and accessibility compliance for better user experience.
  9. Regularly review and update privacy and cookie policies to maintain GDPR compliance.

Contact details published on the site

Addresses
Legal name
Intercom Solutions S.r.l.
Registration number
REA: UD-240122
Technical notes

Notes

The website runs on an Apache 2.4.41 server on Ubuntu with a custom CMS backend indicated by servlet-based file downloads. Frontend technologies include jQuery 3.1.1, Bootstrap CSS framework, Font Awesome icons, and Google APIs for analytics and maps. The site uses a cookie consent script from Cookie Script and integrates social media widgets for Facebook, LinkedIn, Twitter, and Google Plus. Despite a modern frontend framework, the lack of HTTPS and security headers is a critical technical debt. Performance data is missing, but inferred slow loading due to zero resource counts suggests optimization opportunities. Mobile responsiveness is good, and SEO meta tags are properly set. The hosting provider is not explicitly identified. Overall, the technical stack is functional but requires modernization and security hardening to meet current web standards and business continuity needs.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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