Skip to main content

Security report for inspectlet.io

Inspectlet · Technology · United States

Medium risk. 7 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

61/100

Risk levelMedium

0–100, higher is better. How it is calculated

Inspectlet is a technology company specializing in website visitor session recording and analytics tools. Their platform enables website owners and marketers to observe detailed user interactions such as mouse movements, clicks, scrolls, and keypresses, providing insights beyond traditional analytics. The company has a solid market presence with over 90,000 customers, including notable brands like Shopify, eBay, and Salesforce. Founded in 2014 and based in the US, Inspectlet operates a SaaS business model targeting businesses seeking to optimize user experience and conversion rates. Technically, the website employs modern web technologies including AngularJS, Google Analytics, Segment, and proprietary tracking scripts. Hosting and DNS services leverage Cloudflare, ensuring good performance and security. The site is mobile optimized and presents a professional design with clear navigation. However, some legacy libraries like jQuery 1.9.1 are in use, indicating potential modernization opportunities. From a security perspective, the site uses HTTPS and has a clean domain status but lacks DNSSEC and security headers such as Content-Security-Policy. No privacy or cookie policies are found in the analyzed content, indicating gaps in privacy compliance. The extensive user tracking via session recordings and third-party analytics suggests a high level of data collection, necessitating transparent privacy practices. Overall, Inspectlet demonstrates a strong business credibility and technical foundation but should improve privacy compliance and security best practices. Strategic recommendations include publishing comprehensive privacy and cookie policies, enabling DNSSEC, adding security headers, and updating legacy libraries to enhance security and trust.

Scanned

This is an earlier scan of inspectlet.io. View the latest report

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching inspectlet.io

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
65
Security headers
35
Email security
70
DNS health
60
Network security
100
GDPR outside view
35
Average
61

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Inspectlet holds a competitive position in the website analytics market by offering session recording and behavioral insights that complement traditional analytics tools. Their SaaS model generates revenue from subscriptions, targeting digital marketers, UX researchers, and e-commerce businesses. The presence of high-profile customers and testimonials indicates strong market validation. The company’s partnership ecosystem includes integrations with analytics platforms like Segment and Google Analytics. Growth indicators include a mature filtering tool and funnel analysis capabilities. Strategic observations suggest opportunities to expand compliance transparency and security posture to maintain customer trust and regulatory alignment.

Security posture

Inspectlet’s security maturity is moderate. The use of HTTPS and Cloudflare DNS provides a secure baseline. However, the absence of DNSSEC and security headers reduces defense-in-depth. No exposed sensitive data or known vulnerabilities were detected in the HTML content. The lack of published security policies and incident response contacts limits transparency and preparedness perception. Compliance gaps exist due to missing privacy and cookie policies, which are critical under GDPR and similar regulations. The extensive tracking capabilities necessitate robust data protection and incident response mechanisms. Enhancing security culture and documentation would improve overall posture.

Recommendations

  1. Publish a comprehensive privacy policy and cookie policy with clear GDPR compliance statements.
  2. Implement a visible cookie consent mechanism to obtain user consent for tracking.
  3. Enable DNSSEC on the domain to strengthen DNS security.
  4. Add essential security headers such as Content-Security-Policy, X-Frame-Options, and X-XSS-Protection.
  5. Update legacy JavaScript libraries (e.g., jQuery) to current secure versions to reduce vulnerability risks.
  6. Publish a security policy and incident response contact information to improve transparency and trust.
  7. Regularly audit third-party scripts and tracking services for security and privacy compliance.
  8. Enhance accessibility features to improve usability for all users.
  9. Consider adding structured data (JSON-LD) for business and contact information to improve SEO and trust.
  10. Maintain consistent branding and professional content updates to sustain market position.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Inspectlet
Description
Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. Forget traditional analytics. You never need to wonder how exactly people are using your site again.
Key services
Session Recording, Website Heatmaps, Javascript A/B Testing, Feedback Surveys, Error Logging, Form Analytics
Content quality
good
Branding
consistent

Technology

Stack
Google Analytics, Segment Analytics, jQuery 1.9.1, Inspectlet proprietary script, Font Awesome, Cloudflare DNS
Frameworks
AngularJS (ng-controller detected)
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced (implied by URL)
  • No DNSSEC enabled
  • Domain status OK
  • No exposed sensitive data found in HTML

Analytics and tracking

Services
Google Analytics, Segment, Inspectlet
Tracking level
extensive
Privacy practices
poor

Advertising

Tracking pixels
Segment Analytics, Inspectlet tracking script
Marketing tools
Segment
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website provides detailed information about session recording and analytics services.
  2. No explicit privacy, cookie, or terms of service pages found in the provided HTML content.
  3. Multiple trusted customer logos and testimonials enhance credibility.
  4. Extensive use of third-party analytics and tracking scripts indicates high user data collection.
  5. No visible contact emails or phone numbers found in the HTML content.
  6. No security or incident response policies published on the main page.
  7. Modern web technologies and frameworks used, but some scripts (jQuery 1.9.1) are outdated.
  8. No DNSSEC enabled, which is a minor security gap.
  9. No WAF or blocking detected; site content fully accessible.
Technical notes

Notes

The website is built using AngularJS for frontend control, with integration of Google Analytics and Segment for analytics and tracking. Inspectlet’s own session recording script is loaded asynchronously to capture user interactions. The site uses Cloudflare for DNS and likely CDN services, contributing to moderate performance and security. The CSS and HTML are well-structured with responsive design considerations. However, the use of an outdated jQuery version (1.9.1) indicates technical debt. No CMS is detected, suggesting a custom or proprietary platform. SEO is supported by meta tags and Open Graph tags, but structured data is absent. Accessibility is basic, with room for improvement. Overall, the technical infrastructure is solid but could benefit from modernization and enhanced security configurations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 61/100Medium32 findingsView report
Reviews of this site

Share your experience with inspectlet.io. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review inspectlet.io.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.