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Security report for inspectlet.com

Inspectlet · Technology · N/a

Medium risk. 7 critical or high findings in SSL/TLS, Security headers and 1 other check.

Security score

52/100

Risk levelMedium

0–100, higher is better. How it is calculated

Inspectlet is a technology company specializing in website visitor session recording and analytics services. Their platform enables website owners and marketers to observe user behavior in detail, including mouse movements, clicks, scrolls, and keypresses, providing insights beyond traditional analytics tools. The company targets digital businesses seeking to optimize user experience and conversion rates. Their market position is supported by a customer base exceeding 90,000 companies, including notable brands such as Shopify, eBay, and Salesforce. Technically, Inspectlet employs a modern web infrastructure leveraging popular analytics tools like Google Analytics and Segment, alongside proprietary session recording scripts. The website is built with Webflow and Pure CSS frameworks, includes responsive design, and integrates Google Identity Services for authentication. Performance is moderate with good mobile optimization, though some libraries like jQuery are outdated. From a security perspective, the website uses HTTPS and avoids exposing sensitive data in the HTML. However, there is a lack of visible security headers and no published security policies or vulnerability disclosure information. The WHOIS data for the domain is missing, which raises some concerns about domain registration transparency, though the website content and customer testimonials support legitimacy. Overall, Inspectlet presents a professional and trustworthy online presence with strong business credibility. Improvements in privacy compliance, security best practices, and transparency around domain registration would enhance their security posture and user trust.

Scanned

This is an earlier scan of inspectlet.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching inspectlet.com

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
35
Email security
55
DNS health
85
Network security
100
GDPR outside view
35
Average
52

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Inspectlet operates a SaaS business model focused on website analytics and user behavior insights. Their competitive advantage lies in detailed session recordings and heatmaps that reveal the 'why' behind user actions, differentiating from traditional analytics. Revenue likely derives from subscription plans, targeting medium to large businesses and digital marketers. The company has established partnerships and a broad customer ecosystem, indicating growth and market acceptance. Strategic observations include the need to enhance privacy and security transparency to align with evolving regulatory requirements and customer expectations.

Security posture

The security maturity of Inspectlet's website is moderate. HTTPS is implemented, and no sensitive data is exposed in the HTML. However, the absence of key security headers (e.g., Content Security Policy, HSTS) and outdated JavaScript libraries present potential risks. The lack of published privacy and cookie policies, as well as missing incident response contacts, indicates gaps in compliance and readiness. The missing WHOIS data further complicates trust evaluation. Addressing these gaps would reduce risk exposure and improve compliance with GDPR and other data protection regulations.

Recommendations

  1. Implement and enforce comprehensive security headers including CSP, HSTS, X-Frame-Options, and X-Content-Type-Options.
  2. Publish clear and accessible privacy and cookie policies with explicit consent mechanisms to improve GDPR compliance.
  3. Update JavaScript libraries, especially jQuery, to current secure versions to mitigate known vulnerabilities.
  4. Provide explicit contact information for security incidents and publish a vulnerability disclosure policy or security.txt file.
  5. Investigate and resolve WHOIS data availability to improve domain registration transparency and trustworthiness.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Inspectlet
Description
Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. Forget traditional analytics. You never need to wonder how exactly people are using your site again.
Key services
Session recording, Website heatmaps, Javascript A/B testing, Feedback surveys, Error logging, Form analytics
Content quality
good
Branding
consistent

Technology

Stack
Google Analytics, Segment analytics, Inspectlet proprietary scripts, jQuery 1.9.1, Font Awesome icons, Webflow CSS framework, Google Identity Services
Frameworks
Webflow, Pure CSS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
70/100
Good practices seen
  • Use of HTTPS implied by external scripts loaded over HTTPS
  • No visible exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Segment
Tracking level
extensive
Privacy practices
poor

Advertising

Tracking pixels
Segment
Marketing tools
Segment
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multimedia
  2. No explicit privacy, cookie, or terms of service policies found in the provided HTML
  3. No contact emails or phone numbers explicitly listed on the homepage
  4. Use of multiple third-party analytics and tracking services
  5. Modern design with responsive layout and animations
  6. No visible security.txt or vulnerability disclosure information
  7. WHOIS data is missing or unavailable, which is unusual
Technical notes

Notes

The website uses a combination of Webflow-generated HTML/CSS, Pure CSS framework, and JavaScript libraries including jQuery 1.9.1, Google Analytics, and Segment for analytics and tracking. Hosting appears to leverage AWS CloudFront CDN for asset delivery. The site is mobile responsive with good design quality and user experience. However, the use of an outdated jQuery version and lack of visible security headers indicate technical debt and potential security risks. Performance is moderate, with room for optimization. Accessibility features are basic but present. SEO is supported by proper meta tags and Open Graph data.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 51/100 −10Medium30 findingsView report
  2. 61/100 −1Medium33 findingsView report
  3. 62/100Medium32 findingsView report
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