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Security report for insocial.nl

Insocial · Technology · Netherlands

Medium risk. 5 critical or high findings in GDPR outside view.

Security score

63/100

Risk levelMedium

0–100, higher is better. How it is calculated

Insocial is a Dutch-based experience management platform founded in 2012, offering a suite of tools to collect and analyze customer and employee feedback. The company targets businesses aiming to enhance their brand, customer, service, user, and employee experiences through actionable insights and AI-powered analytics. The website is professionally designed, content-rich, and well-structured, leveraging HubSpot CMS and various marketing technologies. However, a critical security gap exists due to the absence of a valid SSL certificate, exposing users to potential risks. Security headers are implemented, but the lack of HTTPS and malformed DNS CAA records significantly weaken the security posture. Privacy compliance is partially addressed with a privacy policy and GDPR alignment, but no cookie consent mechanism is detected. Contact information and social media presence are clearly provided, supporting business credibility. Overall, the site demonstrates a mature business with good digital presence but requires urgent security improvements.

Scanned

NIS2 and GDPR posture

GDPR outside view
0/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Facebook, Twitter, LinkedIn, Google APIs

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching insocial.nl

This scan found 12 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
50
Security headers
85
Email security
50
DNS health
90
Network security
100
GDPR outside view
0
Average
63

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company operates in the technology sector, focusing on experience management solutions for various teams including customer experience, service, marketing, management, and HR. It has a medium-sized footprint with over 200 customers and a broad partner network including Spotler and Messagebird. The business model is B2B SaaS, with revenue streams likely from subscriptions and service offerings. The website content and partner ecosystem indicate a well-established market position with a focus on innovation through AI and multi-channel feedback collection. Growth indicators include extensive content resources, client testimonials, and a responsible disclosure policy reflecting operational maturity.

Security posture

The security maturity level is low due to the absence of a valid SSL certificate and disabled TLS protocols, which are critical for secure communications. While security headers such as HSTS, CSP, X-Frame-Options, and Referrer-Policy are present, their effectiveness is undermined without HTTPS. No vulnerabilities like Heartbleed or POODLE are detected, but the lack of OCSP stapling and session resumption indicates missed opportunities for performance and security enhancements. The presence of a responsible disclosure policy is a positive indicator of security awareness. Compliance with GDPR is partially evident, but cookie consent and explicit incident response contacts are missing, representing compliance gaps. The overall security culture appears aware but requires technical remediation to meet best practices.

Recommendations

  1. Install and maintain a valid SSL/TLS certificate to enable HTTPS across the site.
  2. Enable modern TLS protocols (TLS 1.2 or 1.3) and disable all insecure protocols.
  3. Correct and properly configure CAA DNS records to restrict certificate authorities.
  4. Implement a cookie consent banner/mechanism to comply with privacy regulations.
  5. Add explicit incident response contact information and enhance security policy documentation.
Technical notes

Notes

The website is built on HubSpot CMS, utilizing jQuery and various HubSpot modules for forms, menus, and analytics. It uses Cloudflare for CDN and DNS services but lacks proper SSL configuration. Performance data is unavailable, but the site appears mobile-optimized and SEO-friendly with proper meta tags and Open Graph data. The tech stack includes marketing and tracking tools such as Leadinfo and Google Tag Manager. Technical debt is indicated by outdated jQuery version and missing SSL. Modernization opportunities include upgrading to newer JavaScript frameworks, improving accessibility features, and enhancing security configurations to reduce operational risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 63/100Medium18 findingsView report
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