Is icugroup.co.uk Safe? Security Analysis for ICU Group / IT Support North West
https://www.icugroup.co.uk/Check if icugroup.co.uk is a scam or legitimate. Free security scan and reviews.
Below Technology avg (72)
GDPR-aligned
Data handling
EU
Hosting region
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ICU Group, operating as IT Support North West, is a small UK-based IT support company serving businesses primarily in the North West of England. Established since 1998, they provide managed IT support services including direct technical support, onsite visits, backup monitoring, and IT strategy reviews. The company emphasizes trust, offering a free 3-month trial and monthly rolling contracts, and holds Microsoft Silver Partner status along with multiple technical certifications. Their website is professionally designed with clear navigation and contact options, including phone, email, and a secured contact form with Google reCAPTCHA. However, the domain WHOIS data is unavailable due to a naming rules violation, which raises concerns about domain legitimacy. The site lacks explicit privacy and cookie policies, which impacts compliance. Security posture is moderate with some best practices observed but missing security headers and unknown SSL configuration. Overall, the company presents a credible business with room for improvement in security and compliance documentation.
Detected Technologies
13 urgent findings need attention
13 high
- + 5 more findings in the full report below
Keep icugroup.co.uk under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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OffSeq Observations
No critical findings yet
72/100
DNS Health
4 findings
70/100
Email Security
3 findings
62/100
Network Security
1 finding
100/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
The company targets small to medium businesses in the North West UK region, leveraging its long-standing presence and Microsoft partnership as competitive advantages. Their business model focuses on managed IT support contracts with flexible terms and a risk-free trial to attract clients. The absence of apprentices and subcontractors highlights a focus on quality and trust. The company has developed proprietary software for contract management, indicating some product diversification. The website references multiple client testimonials and certifications, reinforcing credibility. The partnership with icuconnect.co.uk suggests a related service or support platform. Growth indicators include a broad service area and a comprehensive service offering, but lack of domain registration clarity may impact trust.
Extracted Contact Information
Marketing Intelligence Data
Physical Addresses (2)
Company Registration
04810605
Security Posture Analysis
Comprehensive Security Assessment
The website employs Google reCAPTCHA to protect its contact form, reducing spam risk. However, no security headers such as Content Security Policy or HSTS were detected, which are important for mitigating common web attacks. SSL/TLS configuration details are not available, so the strength of encryption cannot be assessed. The absence of privacy and cookie policies indicates potential GDPR compliance gaps. No incident response or vulnerability disclosure information is provided, limiting transparency. The WHOIS data absence is a significant concern for domain legitimacy and trust. Overall, the security posture is moderate but could be significantly improved by implementing standard security headers, publishing privacy and cookie policies, and clarifying domain registration.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a comprehensive privacy policy and cookie policy with GDPR compliance details.
✨Observations
Comprehensive website and business-context analysis.
AI-Enhanced Website Analysis
Business Insights
ICU Group / IT Support North West
IT Support North West provides IT support services to businesses in the North West of England, including Liverpool, Manchester, Warrington, Wigan, Wirral, and Salford. They offer a free 3-month trial, direct hotline to technical support, no apprentices or subcontractors, free onsite consultation and IT system review, and monthly rolling agreements. They have Microsoft Silver Partner status and various certifications.
good
consistent
Technical Stack
moderate
good
basic
basic
Security Assessment
- Use of Google reCAPTCHA on contact form
- No visible exposed sensitive data
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website provides detailed IT support service information with clear contact methods.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
Forces HTTPS connections
Missing X-Frame-Options header
Prevents clickjacking attacks
Missing X-Content-Type-Options header
Prevents MIME type sniffing
Missing Content-Security-Policy header
Controls resources the browser is allowed to load
Missing X-XSS-Protection header
Legacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
Controls referrer information sent with requests
Missing Permissions-Policy header
Controls browser features and APIs
Sensitive data may be cached
Cache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Privacy Policy found
GDPR requires a clear and accessible privacy policy
No Cookie Policy found
GDPR requires clear information about cookie usage
No Cookie Consent Banner found
GDPR requires explicit consent for non-essential cookies
Third-party services without privacy policy
Detected services: Google Analytics, Google APIs
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
NIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
NIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
NIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
NIS2 requires documented incident response and business continuity plans
No security contact information
NIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
Clear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
Consider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No DMARC record found
DMARC provides email authentication and reporting
No DKIM record found
DKIM adds cryptographic signatures to emails
No TLS-RPT Record
TLS-RPT provides reporting for email TLS issues
SPF Details
DMARC Details
MTA-STS Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
Server supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
OCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
Certificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
SSL certificate expires in 81 days
HSTS Not Enabled
HTTP Strict Transport Security (HSTS) is not configured
Mixed Content Detected
2 resources loaded over insecure HTTP
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
DNSSEC is not configured for this domain
CAA Records Not Configured
Certificate Authority Authorization (CAA) records not found
Domain Transfer Lock Not Enabled
Domain can be transferred without authorization
Domain Delete Lock Not Enabled
Domain can be deleted without additional verification
Domain Registration Details
- •No domain protection locks enabled
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
No unnecessary services detected on common risky ports
How does icugroup.co.uk compare?
See how icugroup.co.uk stacks up against similar websites in the same industry.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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