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Security report for hightouch.io

Hightouch · Technology · N/a

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Hightouch operates as a composable customer data platform (CDP) and AI decisioning provider, focusing on enabling marketers and enterprises to leverage data for personalization and targeting. The company positions itself as a technology-driven SaaS platform with a mature market presence, supported by a professional and well-structured website. The technical infrastructure is modern, utilizing Next.js and Chakra UI frameworks, hosted on AWS, and optimized for performance and mobile responsiveness. Security posture is solid with HTTPS and domain transfer protections, though improvements such as DNSSEC and security headers are recommended. Privacy compliance is currently weak due to the absence of visible privacy and cookie policies. Overall, the website is professional and trustworthy, with a high AI score reflecting strong content quality and business credibility but moderate privacy compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

  4. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching hightouch.io

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
30
Email security
75
DNS health
90
Network security
100
GDPR outside view
73
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Hightouch targets marketing and data teams seeking advanced personalization and AI-driven decisioning solutions. The business model is SaaS-based, offering a composable CDP platform that integrates with various data sources. The company benefits from a consistent brand presence and trust signals such as domain longevity and verified social proof (Facebook and Zoom domain verifications). The lack of explicit contact information and privacy disclosures may limit trust for some users. The company appears to be medium-sized with a focus on technology sector clients. No parent or subsidiary relationships were identified from the data provided.

Security posture

The website demonstrates a good security baseline with HTTPS enabled and domain transfer protection. However, the absence of DNSSEC and security headers such as Content-Security-Policy and Strict-Transport-Security represents areas for enhancement. No vulnerabilities or exposed sensitive data were detected in the HTML content. Incident response and security policies are not publicly disclosed, which could be a gap in transparency and readiness. Privacy compliance is limited, with no GDPR-specific indicators or cookie consent mechanisms found. Overall, the security posture is adequate but could be strengthened to meet higher compliance and trust standards.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
  2. Implement and publish comprehensive privacy and cookie policies with clear GDPR compliance statements and consent mechanisms.
  3. Add security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security to improve browser security.
  4. Publish an incident response policy and provide dedicated security contact channels (e.g., security@ or abuse@ emails).
  5. Include clear and verified contact information (email, phone, physical address) to improve business credibility and user trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Hightouch
Description
Hightouch is a data and AI platform for personalization and targeting. They solve data challenges so marketers can focus on strategy and creativity.
Key services
Composable Customer Data Platform (CDP), AI Decisioning, Personalization and targeting solutions
Content quality
excellent
Branding
consistent

Technology

Stack
React (Next.js framework), Chakra UI, JavaScript, WebP images, JSON-LD structured data, AWS DNS hosting
Frameworks
Next.js, Chakra UI
Platforms
AWS
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enabled
  • Domain status clientTransferProhibited to prevent unauthorized transfers

Analytics and tracking

Tracking level
minimal
Privacy practices
poor

Advertising

Tracking pixels
mutinycdn.com
Marketing tools
Mutiny personalization platform
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. No explicit privacy, cookie, or terms of service policies found in the HTML content provided.
  3. No contact emails, phone numbers, or physical addresses explicitly found in the provided content.
  4. Use of modern web technologies and frameworks indicates a mature technical infrastructure.
  5. Security posture is good but could be improved with DNSSEC and security headers.
  6. Content is business-focused, targeting marketers and enterprises for data and AI personalization solutions.
  7. No suspicious or malicious content detected.
Technical notes

Notes

The website is built on a modern React-based framework (Next.js) with Chakra UI for styling, indicating a contemporary and maintainable codebase. Hosting on AWS DNS infrastructure supports scalability and reliability. The site uses optimized images and preloading strategies for performance. Accessibility and SEO are well considered with appropriate meta tags and structured data (JSON-LD). No CMS was detected, suggesting a custom or headless architecture. The technical implementation supports a fast, responsive, and user-friendly experience, though security-related technical enhancements are advised.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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