Skip to main content

Security report for hightouch.com

Hightouch · Technology · N/a

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Hightouch operates as a composable customer data platform (CDP) and AI decisioning SaaS provider, targeting marketers and data teams to enable personalized marketing and data-driven targeting. The company positions itself as a technology leader in the data and AI platform space, offering services that allow marketers to focus on strategy and creativity by solving data challenges. The website reflects a mature business with a professional and modern digital presence, leveraging advanced web technologies such as Next.js and Chakra UI, hosted on AWS infrastructure. The technical infrastructure supports fast performance, mobile optimization, and good accessibility, indicating a high level of digital maturity. Security posture is generally good, with HTTPS enforced and domain registration protections in place; however, the absence of explicit security headers and published security or privacy policies suggests room for improvement. Overall, the website is trustworthy and professional, but the lack of visible privacy and cookie policies, as well as contact information, may impact compliance and user trust. Strategic recommendations include publishing comprehensive privacy and cookie policies, implementing security headers, and providing clear contact and incident response information to enhance compliance and security transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

  4. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching hightouch.com

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
30
Email security
75
DNS health
85
Network security
100
GDPR outside view
73
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Hightouch is positioned in the technology sector as a SaaS provider specializing in customer data platforms and AI decisioning tools. Its business model focuses on enabling marketers to leverage data for personalized targeting without the complexity of data management. The company likely generates revenue through subscription-based services targeting medium-sized to large enterprises. The website content and metadata emphasize personalization, AI, and data integration, indicating a competitive advantage in composable CDP solutions. The absence of explicit parent or subsidiary information suggests an independent operation. The company targets marketing professionals and data teams, indicating a B2B focus. The use of advanced web technologies and professional branding supports a strong market presence. Partnerships or integrations with other technology providers are implied by external domains but not explicitly detailed. Growth indicators include a modern website and use of AI in marketing, positioning Hightouch well within its niche.

Security posture

The security posture of the website is solid with HTTPS enforced and domain registration protections such as clientTransferProhibited status. However, the lack of DNSSEC and absence of explicit security headers like Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options reduces the overall security robustness. No vulnerabilities or exposed sensitive data were detected in the HTML content. The website does not disclose any security policies, incident response procedures, or vulnerability disclosure programs, which are important for compliance and trust. The use of third-party scripts such as Mutiny for personalization introduces potential tracking but no direct security concerns were identified. Overall, the security maturity is moderate, with recommendations to enhance header configurations and publish security documentation to improve transparency and compliance.

Recommendations

  1. Publish a comprehensive privacy policy and ensure it is easily accessible on the website.
  2. Implement and disclose a cookie policy with a user consent mechanism to comply with GDPR and other privacy regulations.
  3. Enable DNSSEC to enhance DNS security and prevent spoofing.
  4. Add essential security headers such as CSP, HSTS, X-Frame-Options, and X-Content-Type-Options to improve security posture.
  5. Provide clear contact information including security incident response contacts and vulnerability disclosure channels to build trust and compliance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Hightouch
Description
Hightouch is a data and AI platform for personalization and targeting. We solve data, so your marketers can focus on strategy and creativity.
Key services
Customer Data Platform (CDP), AI Decisioning, Personalization and targeting, Data integration and activation
Content quality
excellent
Branding
consistent

Technology

Stack
React (Next.js), Chakra UI, AWS DNS, JavaScript, JSON-LD structured data
Frameworks
Next.js, Chakra UI
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced (implied by URL)
  • Domain status clientTransferProhibited
  • No exposed sensitive data in HTML

Analytics and tracking

Tracking level
minimal
Privacy practices
poor

Advertising

Tracking pixels
mutinycdn.com
Marketing tools
Mutiny personalization client
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
good
Navigation
good
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. No explicit privacy, cookie, or terms of service policies found in the provided HTML content.
  3. No contact emails, phone numbers, or physical addresses explicitly found in the provided content.
  4. Use of modern web technologies and frameworks indicates a mature technical implementation.
  5. Security posture is good but could be improved with explicit security headers and published policies.
  6. Content is business-focused, targeting marketers and data teams with a SaaS offering.
  7. No suspicious or malicious content detected.
Technical notes

Notes

The website is built using modern web technologies including Next.js and Chakra UI, indicating a well-structured React-based frontend. Hosting is managed via AWS DNS services, suggesting reliable infrastructure. The site is optimized for performance and mobile responsiveness, with good accessibility features. SEO is supported by proper meta tags and Open Graph data, including JSON-LD structured data for video content. No common CMS was detected, implying a custom or proprietary solution. The use of third-party personalization scripts like Mutiny indicates integration with marketing tools. Overall, the technical implementation is modern and robust, with minor opportunities for improvement in security headers and privacy compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 73/100Medium27 findingsView report
Reviews of this site

Share your experience with hightouch.com. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review hightouch.com.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.