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Security report for helplivi.pl

NAM system a.s. · Technology · Poland

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

69/100

Risk levelMedium

0–100, higher is better. How it is calculated

NAM system a.s. is a Czech technology company specializing in monitoring and safety solutions, with a focus on social care services through its HelpLivi brand. The company offers wireless call systems, automatic hazard detection, and care documentation tools aimed at improving communication and safety in care facilities and home care. The website targets social care providers primarily in Poland and neighboring countries, reflecting a medium-sized enterprise with over 30 years of industry experience. The digital presence is professional, multilingual, and supported by modern web technologies including WordPress and Google services. Security posture is solid with HTTPS, DNSSEC, and cookie consent mechanisms, although some advanced security headers and policies could be improved. The WHOIS data is mostly consistent with the business profile, though the domain creation date appears anomalous, possibly due to data error. Overall, the website is trustworthy, well-structured, and compliant with GDPR requirements.

Scanned

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • High

      No DMARC record found

      DMARC provides email authentication and reporting

      What to do: Add DMARC record: "v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com"

Need hands-on remediation? Email guard@offseq.com

Keep watching helplivi.pl

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
15
Email security
65
DNS health
85
Network security
100
GDPR outside view
85
Average
69

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention helplivi.pl, from OffSeq Breach.

No leaked records found

Breach holds no records for helplivi.pl right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.

Monitor on Breach (opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company operates in the technology and healthcare sectors, providing specialized B2B solutions for social care institutions. Its competitive advantage lies in combining hardware and software for safety and communication, serving a niche market with tailored products like call buttons and hazard detectors. The business model focuses on direct sales and service to care homes and social service providers, supported by multilingual websites indicating regional expansion. The presence of social media and video content supports marketing efforts. The company’s long history and client base including public safety agencies enhance credibility. Strategic partnerships are evident with sister sites in Czechia, Slovakia, and English-speaking markets. Growth potential exists in expanding digital care management tools and integrating with mobile applications.

Security posture

The website demonstrates a mature security posture with enforced HTTPS, DNSSEC, and a cookie consent mechanism aligned with GDPR. However, explicit security policies, incident response contacts, and vulnerability disclosure mechanisms are absent, representing gaps in transparency and readiness. The use of multiple third-party scripts (Google Analytics, Mouseflow) introduces moderate tracking but is managed with consent. No critical vulnerabilities or exposed sensitive data were detected in the content. Security headers beyond basic HTTPS are not explicitly present, suggesting room for enhancement. Overall, the site balances usability and security adequately for its business context but should formalize security policies and incident response information to improve trust and compliance.

Recommendations

  1. Implement comprehensive security headers such as Content-Security-Policy, X-Content-Type-Options, and X-Frame-Options to enhance protection against common web attacks.
  2. Publish explicit security and incident response policies including contact channels for reporting vulnerabilities or abuse.
  3. Regularly audit and update third-party scripts to mitigate risks from external dependencies.
  4. Enhance accessibility features to improve compliance and user experience for all visitors.
  5. Develop and publish terms of service and vulnerability disclosure policies to increase transparency and legal clarity.

Contact details published on the site

Addresses
Legal name
NAM system a.s.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
NAM system a.s.
Description
HelpLivi provides technological support solutions for social care services including wireless call buttons, automatic hazard detection, care documentation, and tools to support effective care.
Key services
Wireless call systems, Automatic hazard detection, Care activity documentation, Mobile and web applications for care management
Content quality
good
Branding
consistent

Technology

Stack
WordPress, PHP, jQuery, Google Tag Manager, Google Analytics, Google Adsense, Mouseflow, WPBakery Page Builder, WPML (multilingual plugin)
Frameworks
WordPress
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • DNSSEC enabled
  • Cookie consent mechanism implemented

Analytics and tracking

Services
Google Analytics, Mouseflow
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google Adsense
Tracking pixels
Mouseflow
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is focused on social care technology solutions with clear business information.
  3. Multiple language versions exist indicating international presence.
  4. Cookie consent and privacy policy are implemented and GDPR compliant.
  5. No terms of service or explicit security policy found.
  6. Use of multiple Google services and tracking tools for analytics and advertising.
  7. WHOIS data mostly consistent with business claims except for unusual creation date.
  8. No adult or questionable content detected.
Technical notes

Notes

The website is built on WordPress CMS using WPBakery Page Builder and WPML for multilingual support, indicating a modern and flexible infrastructure. It leverages common web technologies such as jQuery and Google services for analytics and advertising. Performance is moderate with lazy loading and caching optimizations evident. Mobile optimization is good with responsive design and appropriate viewport settings. SEO is supported by meta tags, Open Graph, and JSON-LD structured data. The site uses DNSSEC and HTTPS, reflecting sound domain and transport security. However, hosting provider details are not explicit, and some technical debt may exist in the form of multiple Google Analytics scripts and redundant GTM containers. Overall, the technical stack is robust for the business needs but could benefit from streamlining and enhanced security configurations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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