Heinlein Support GmbH is a German-based IT consulting company specializing in Linux expertise, secure communication, and data center solutions. The company offers a range of services including IT administration, consulting, training (Akademie), hosting, and SLA contracts. Their market position is that of a trusted Linux and open source specialist with a strong presence in the German IT sector, supported by multiple customer testimonials and references. The website is professionally designed, mobile-optimized, and provides clear navigation and relevant content targeting IT professionals and enterprises. Technically, the site is built on Drupal 10 with modern JavaScript libraries and is hosted by JPBerlin, a reputable German hosting provider. Security posture is good with HTTPS enforced and no visible vulnerabilities, though some security headers and explicit security policies are missing. Privacy compliance is adequate with a privacy policy and cookie policy present, but lacks a consent mechanism. Overall, the site demonstrates a mature digital presence with moderate tracking via Matomo analytics and a strong focus on trust and professionalism.
Scanned ·
NIS2 and GDPR posture
GDPR outside view
28/ 100 · High
Checks completed
7of 7
NIS2 Art. 21(2)
a(a) Risk analysis and security policies: Not visible from outside
b(b) Incident handling: One indicator
c(c) Business continuity, backups and crisis management: Not visible from outside
d(d) Supply chain security: Not visible from outside
e(e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
f(f) Assessing the effectiveness of security measures: Not visible from outside
g(g) Cyber hygiene and security training: Not visible from outside
h(h) Cryptography and encryption: Partly checked
i(i) HR security, access control and asset management: One indicator
j(j) Multi-factor authentication and secured communications: Not visible from outside
Partly checked
One indicator
Not visible from outside
This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.
GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.
Priority findings
5 findings rated critical or high. Fix these first.
GDPR outside view
These are the privacy signals visitors and data protection authorities look for under GDPR.
Critical
EU business without adequate privacy measures
EU businesses are subject to strict GDPR requirements
What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures
High
No Cookie Policy found
GDPR requires clear information about cookie usage
What to do: Add a dedicated cookie policy explaining cookie usage and purposes
This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.
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TLS certificates and expiry
DNS records
SPF, DKIM and DMARC
Security headers
GDPR and NIS2 posture
Exposed services
Third-party trackers
Security score drift
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Results by check
Each check with its score, findings and the evidence it collected.
How this score is calculated
The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.
Counted in this score
SSL/TLS
77
Security headers
65
Email security
55
DNS health
55
Network security
100
GDPR outside view
28
Average
63
Not counted
NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.
Findings that cap the score at 49
Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.
The certificate is not trusted by browsers
The website is not served over HTTPS
A database, remote desktop, file-sharing or Telnet service is reachable from the internet
The page loads a script from a compromised source
The domain registration has expired
SPF authorises every server to send mail as the domain
Partial scans
When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.
Risk levels
Critical0–25
High26–49
Medium50–75
Low76–100
Breach exposure
Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.
Dark web exposure
Add-on
Leaked records that mention heinlein-support.de, from OffSeq Breach.
No leaked records found
Breach holds no records for heinlein-support.de right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.
Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.
Business context
Business profile
The company operates in the technology sector focusing on Linux and open source IT consulting and support. Their business model includes consulting, training, hosting, and managed services. The target audience is IT experts and organizations requiring secure Linux infrastructure. The presence of multiple references from universities, hospitals, and non-profits indicates a solid client base and market trust. The company leverages partnerships with JPBerlin for hosting and maintains active social media profiles on professional and privacy-respecting platforms. Growth indicators include regular news updates and a dedicated conference (SLAC). The company emphasizes quality and expertise, positioning itself as a premium provider in its niche.
Security posture
The website enforces HTTPS and uses Matomo for privacy-conscious analytics. No exposed sensitive data or vulnerable libraries were detected. However, the absence of security headers such as CSP, HSTS, and X-Frame-Options reduces the overall security hardening. There is no visible security policy or incident response information, nor a vulnerability disclosure or security.txt file. The site does not implement a cookie consent mechanism, which is a GDPR compliance gap. Overall, the security posture is good but could be improved by adding security headers, explicit policies, and consent mechanisms to enhance compliance and protection.
Recommendations
Implement HTTP security headers including Content Security Policy (CSP), HSTS, and X-Frame-Options.
Add a visible security policy and incident response information page to improve transparency.
Introduce a cookie consent banner/mechanism to comply fully with GDPR requirements.
Publish a vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
Regularly audit and update third-party scripts and dependencies to mitigate potential vulnerabilities.
Site observations
Automated reading of the public site. Ratings are indicative.
Business
Company
Heinlein Support GmbH
Description
Wir sind Linux-Experten und unterstützen Sie bei allen Themen rund um sichere Kommunikation und Linux im Rechenzentrum. Von IT-Administration bis IT-Consulting.
Key services
Expertise, Akademie (Linux training), Consulting, Services (hosting, SLA contracts, server management)
No visible forms collecting sensitive data without protection
Analytics and tracking
Services
Matomo
Tracking level
moderate
Privacy practices
basic
Advertising
Tracking pixels
Matomo
Transparency
basic
Site quality
Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high
Key observations
Website is fully accessible with no blocking or WAF challenges.
Content is in German and professionally presented.
Strong focus on Linux expertise, consulting, training, and hosting services.
Multiple customer references and testimonials enhance trust.
Social media presence on professional and privacy-respecting platforms.
No visible forms collecting personal data without protection.
No explicit privacy or security policy pages found in main HTML but linked in footer.
No visible security.txt or vulnerability disclosure policy.
Use of Matomo analytics indicates privacy-conscious tracking.
No advertising or affiliate marketing detected.
Technical notes
Notes
The website is built on Drupal 10 CMS with Commerce 2 module, using modern JavaScript libraries such as jQuery and LoadJS. It is hosted on JPBerlin, a German hosting provider, which aligns with the company's geographic focus. The site is mobile-optimized and accessible with good SEO practices including meta tags and structured navigation. Performance is moderate, with lazy loading of images and responsive design. There is no indication of technical debt or outdated technologies. The use of Matomo analytics reflects a privacy-conscious approach. Opportunities exist to enhance security headers and implement cookie consent mechanisms to improve compliance and security posture.
Standards and sources
Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.
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