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Security report for guidewire.com

Guidewire Software, Inc. · Technology · United States

Medium risk. 3 critical or high findings in Security headers and GDPR outside view.

Security score

71/100

Risk levelMedium

0–100, higher is better. How it is calculated

Guidewire Software, Inc. is a leading enterprise technology company specializing in Property and Casualty (P&C) insurance software and cloud platforms. Founded in 2001 and headquartered in the United States, Guidewire offers a comprehensive suite of products including InsuranceSuite for policy administration, claims management, and billing, as well as InsuranceNow, a cloud-based platform designed for rapid deployment. The company serves a global market with customers in over 40 countries and maintains a strong presence through partnerships, professional services, and an extensive marketplace ecosystem. Guidewire is recognized as a market leader with multiple industry awards and a robust social media presence. Technically, Guidewire's website leverages modern web technologies such as Next.js and React, hosted on Vercel, and managed via Sitecore CMS. The site demonstrates good mobile optimization, accessibility, and SEO practices, providing a professional and user-friendly experience. The use of Marketo forms and integration with marketing and analytics tools like Google Tag Manager and Cookiebot indicates a mature digital marketing infrastructure. From a security perspective, the site employs several security headers and enforces HTTPS, although the SSL certificate is currently invalid, which is a critical issue. The absence of full HSTS enforcement and OCSP stapling are areas for improvement. The company provides clear security and privacy policies, including incident response contact information, reflecting a responsible security posture. No major vulnerabilities or exposed sensitive data were detected. Overall, Guidewire presents a strong business and technical profile with excellent content quality and business credibility. The primary risk lies in the SSL certificate status, which should be promptly addressed to maintain trust and security. Strategic recommendations include enhancing SSL management, fully enabling HSTS, and continuing to strengthen privacy compliance and security best practices.

Scanned

NIS2 and GDPR posture

GDPR outside view
43/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching guidewire.com

This scan found 15 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
45
Email security
50
DNS health
85
Network security
100
GDPR outside view
43
Average
71

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Guidewire occupies a leading position in the P&C insurance software market, offering a broad portfolio of core products, analytics, and cloud services. Its business model focuses on SaaS and cloud platform delivery, supported by professional services and a partner ecosystem. The company targets insurance carriers globally, emphasizing digital transformation and operational efficiency. Guidewire's extensive customer base, including large and complex insurers, and its ecosystem of partners and marketplace offerings provide competitive advantages. The company actively invests in innovation, as evidenced by recent platform releases and analytics capabilities. Its marketing and community engagement strategies, including events and training, support customer retention and growth. Guidewire's global footprint and multiple office locations underscore its enterprise scale and international reach.

Security posture

Guidewire demonstrates a mature security posture with implemented security headers such as Content Security Policy and Strict Transport Security. The presence of a dedicated security contact email and clear warnings about impersonation in recruiting indicate awareness and proactive incident response readiness. However, the invalid SSL certificate is a significant vulnerability that undermines HTTPS trust and could expose users to man-in-the-middle attacks. The lack of OCSP stapling and incomplete HSTS configuration are additional gaps. No evidence of vulnerable libraries or known SSL/TLS protocol weaknesses was found. Privacy policies and cookie consent mechanisms are in place, supporting compliance with GDPR and other regulations. Overall, Guidewire maintains a strong security culture but must address certificate management urgently.

Recommendations

  1. Immediately renew and deploy a valid SSL/TLS certificate to ensure secure HTTPS connections.
  2. Fully enable HSTS with includeSubDomains and preload directives to enforce HTTPS and prevent downgrade attacks.
  3. Implement OCSP stapling to improve certificate revocation checking and reduce latency.
  4. Regularly audit and update security headers and review third-party scripts for vulnerabilities.
  5. Enhance transparency and communication around privacy and security to build user trust.

Contact details published on the site

Addresses
Legal name
Guidewire Software, Inc.
Technical notes

Notes

The website is built on a modern technology stack featuring Next.js and React, hosted on Vercel, and managed through Sitecore CMS. It uses advanced client-side libraries such as Slick Carousel and integrates marketing automation via Marketo. The site supports multiple languages and is optimized for mobile devices with good accessibility features. Performance metrics are moderate, with room for improvement in load times and resource optimization. The technical infrastructure supports scalability and digital transformation initiatives. However, the invalid SSL certificate represents a technical risk that could impact user trust and SEO rankings. Continuous monitoring and modernization efforts are recommended to maintain competitive advantage and operational resilience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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