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Security report for grafana.com

Grafana Labs · Technology · N/a

Medium risk. 2 critical or high findings in GDPR outside view.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Grafana Labs is a leading technology company specializing in open source analytics and monitoring solutions, offering a comprehensive observability platform that integrates metrics, logs, traces, and profiles. Recognized as a leader in the Gartner Magic Quadrant, Grafana Labs serves a broad audience including developers, IT professionals, and enterprises seeking scalable and composable observability tools. Their business model combines open source software with cloud-based and enterprise offerings, supported by a strong community and extensive documentation. Technically, the website is built using modern web technologies such as the Hugo static site generator and Alpine.js, hosted primarily on Google Cloud infrastructure with AWS DNS services. The site demonstrates good performance and mobile optimization, with excellent SEO and accessibility practices. The platform ecosystem includes a variety of telemetry databases and observability solutions, supported by AI/ML capabilities and incident response management. From a security perspective, while the domain has well-configured SPF and DMARC records, the SSL/TLS configuration is currently inadequate with no valid certificate and no TLS protocols enabled, which poses a significant risk to secure communications. The absence of DNSSEC, CAA records, and security.txt reduces the overall security posture. The site employs tracking and marketing tools with moderate user tracking levels but maintains good privacy compliance. Overall, Grafana Labs presents a highly professional and trustworthy web presence with strong business and technical foundations. However, immediate improvements in SSL/TLS security and enhanced security headers are recommended to mitigate risks and strengthen trust further.

Scanned

This is an earlier scan of grafana.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
43/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
50
Security headers
55
Email security
75
DNS health
85
Network security
100
GDPR outside view
43
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Grafana Labs holds a strong market position as a leader in observability platforms, leveraging open source and cloud-based solutions to serve a global user base exceeding 25 million. Their competitive advantage lies in a comprehensive stack that includes metrics, logs, traces, profiles, AI/ML insights, and incident response management. The company targets developers, IT operations, and enterprises requiring scalable monitoring solutions. Revenue streams likely include cloud subscriptions, enterprise licenses, and professional services. Grafana Labs maintains a vibrant partnership ecosystem with major cloud providers and email services, and actively engages its community through events, webinars, and extensive documentation. Growth indicators include frequent product updates, new feature releases, and recognition by industry analysts.

Security posture

The current security maturity of Grafana Labs' website is moderate. The presence of valid SPF and DMARC records with reporting indicates good email security practices. However, the lack of a valid SSL certificate and disabled TLS protocols severely undermine transport security, exposing users to potential interception and man-in-the-middle attacks. The absence of DNSSEC and CAA records further weakens DNS security. No explicit incident response contact channels or vulnerability disclosure policies are published, which may delay response to security incidents. Privacy compliance appears robust with GDPR considerations and cookie consent mechanisms in place. Overall, the security culture is evident but requires urgent enhancements in cryptographic and transport layer protections.

Recommendations

  1. Immediately deploy a valid SSL/TLS certificate and enable TLS 1.2 or higher to secure all web traffic.
  2. Implement DNSSEC and CAA records to strengthen DNS integrity and certificate issuance control.
  3. Publish a security.txt file and a clear vulnerability disclosure policy to facilitate responsible reporting.
  4. Enhance HTTP security headers including HSTS with preload and subdomain inclusion, Content Security Policy, and X-Frame-Options.
  5. Regularly audit and update privacy and security policies to maintain compliance with evolving regulations and industry best practices.
Technical notes

Notes

The website infrastructure is modern and well-structured, utilizing the Hugo static site generator for fast content delivery and Alpine.js for interactive components. Hosting is primarily on Google Cloud with AWS DNS services, ensuring scalability and reliability. Performance metrics indicate moderate load times with optimized resource usage. The site supports multiple languages and integrates various telemetry and observability tools. However, the lack of valid SSL/TLS and security headers introduces technical risks that could impact user trust and data confidentiality. There is an opportunity to modernize security configurations and enhance monitoring of security events to reduce technical debt and operational risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 86/100Low22 findingsView report
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