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Security report for getapp.com

GetApp · Technology · Spain

Low risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

76/100

Risk levelLow

0–100, higher is better. How it is calculated

GetApp is a well-established business software discovery platform, providing over 2.5 million verified user reviews and expert insights to help organizations find and compare software solutions. It operates as a subsidiary of Gartner, Inc., a recognized leader in technology research and advisory. The website targets business leaders and organizations seeking reliable software recommendations, offering a comprehensive catalog of software categories and detailed product reviews. The platform's business model centers on facilitating informed software purchasing decisions through data-driven recommendations and user-generated content. Technically, GetApp employs a modern web infrastructure built on React and Next.js frameworks, hosted via Cloudflare, ensuring fast performance and excellent mobile optimization. The site integrates multiple third-party analytics and marketing tools such as Google Analytics, Google Tag Manager, and YouTube APIs, supporting extensive user tracking while maintaining compliance with privacy regulations. The website demonstrates strong SEO and accessibility practices, contributing to a high-quality user experience. From a security perspective, GetApp enforces HTTPS with robust SSL configurations and implements key security headers like Content-Security-Policy and X-Frame-Options. No exposed sensitive data or vulnerabilities were detected in the analyzed content. The site maintains comprehensive privacy, cookie, and terms of service policies, including a vulnerability disclosure program hosted on Gartner's domain, reflecting a mature security posture. However, explicit incident response contact details and a security.txt file are not present, representing areas for improvement. Overall, GetApp presents a low-risk profile with high trustworthiness and professionalism. The absence of WHOIS data limits domain registration insights, but the strong brand association with Gartner and extensive content quality mitigate concerns. Strategic recommendations include publishing explicit incident response contacts, implementing a security.txt file, and ongoing audits of third-party scripts to maintain security integrity.

Scanned

This is an earlier scan of getapp.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching getapp.com

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
35
Email security
85
DNS health
90
Network security
100
GDPR outside view
73
Average
76

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

GetApp holds a strong market position as a trusted software discovery and review platform, leveraging its affiliation with Gartner, Inc. This relationship enhances its credibility and access to enterprise clients. The platform's competitive advantage lies in its extensive proprietary database of verified user reviews and expert content, enabling data-driven software recommendations. Revenue streams likely include vendor listings, advertising, and affiliate partnerships, as evidenced by integration with Capterra forms and Google Ads. The target customer segments are primarily small to large businesses seeking software solutions across various categories. The presence of multiple international localized sites indicates a global market approach. Strategic observations highlight the importance of maintaining content quality and expanding vendor partnerships to sustain growth and market relevance.

Security posture

GetApp demonstrates a mature security posture with enforced HTTPS, comprehensive security headers, and no visible exposure of sensitive data. The presence of a vulnerability disclosure program on Gartner's site indicates a commitment to responsible security practices. However, the lack of a dedicated security.txt file and explicit incident response contact information on the GetApp domain suggests room for improvement in transparency and incident handling readiness. Compliance with GDPR is supported by detailed privacy and cookie policies with consent mechanisms. The use of multiple third-party analytics and marketing tools necessitates continuous monitoring to mitigate supply chain risks. Overall, the security culture appears robust but would benefit from enhanced incident response visibility and formalized security documentation.

Recommendations

  1. Publish a security.txt file on the website root to facilitate vulnerability reporting.
  2. Add explicit incident response contact information (e.g., security@ or abuse@ email addresses) on the site.
  3. Regularly audit and update third-party scripts and dependencies to prevent supply chain vulnerabilities.
  4. Enhance transparency around data retention policies and user privacy controls.
  5. Maintain and expand comprehensive privacy and cookie consent mechanisms to ensure ongoing GDPR compliance.

Contact details published on the site

Addresses
Legal name
GetApp
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
GetApp
Description
Discover the best business software and check over 2.5 million+ verified ratings & reviews on GetApp. Get data-driven recommendations and compare alternatives to find the right tools for your team.
Key services
Business software discovery, User reviews and ratings, Software comparisons, Expert insights and research
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Google Tag Manager, YouTube iframe API, Cloudflare Insights, Google Fonts
Frameworks
Next.js, React
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Security headers present
  • No exposed sensitive data in HTML
  • Use of CSP and other headers

Analytics and tracking

Services
Google Analytics, Cloudflare Insights
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google Ads
Tracking pixels
Cloudflare Insights
Marketing tools
Google Ads
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected
  2. Strong presence of verified user reviews and expert content
  3. Comprehensive privacy, cookie, and terms policies present
  4. Use of modern web technologies and frameworks
  5. Good security posture with HTTPS and security headers
  6. No exposed sensitive data or vulnerabilities detected in HTML content
  7. WHOIS data unavailable, limiting domain registration insights
  8. Multiple international localized versions of the site available
  9. Active social media presence on major platforms
  10. Use of third-party marketing and analytics tools is transparent
Technical notes

Notes

The website is built on a modern and scalable technology stack including React and Next.js, enabling server-side rendering and fast client-side interactions. Hosting via Cloudflare provides performance optimization and security benefits such as DDoS protection and CDN caching. The site integrates Google Fonts for typography and multiple Google Tag Manager containers for analytics and marketing. Performance is optimized with preloading of fonts and CSS, and asynchronous loading of scripts. Accessibility features and SEO best practices are well implemented, including structured data (JSON-LD) for organization and website schema, Open Graph, and Twitter card metadata. The technical infrastructure supports a high-quality user experience with minimal technical debt and good modernization opportunities.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100Medium4 findings · partial scanView report
  2. 66/100 −3Medium18 findingsView report
  3. 69/100Medium25 findingsView report
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