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Security report for getapp.com

GetApp · Technology · Spain

Medium risk. 3 critical or high findings in SSL/TLS and Security headers.

Security score

66/100

Risk levelMedium

0–100, higher is better. How it is calculated

GetApp is a leading business software discovery platform owned by Gartner, Inc., providing over 2.5 million verified user reviews and expert insights to help organizations find and compare software solutions. The platform targets business leaders and software buyers, offering comprehensive listings across numerous software categories. The website demonstrates a high level of professionalism, with consistent branding and excellent content quality. Technically, it leverages modern web technologies including React and Next.js, hosted behind Cloudflare, ensuring fast performance and mobile optimization. Security posture is strong with HTTPS enforcement and a publicly linked vulnerability disclosure program, though explicit security headers could be enhanced. Privacy compliance is robust, with clear privacy and cookie policies and GDPR adherence. Overall, GetApp presents a trustworthy and mature digital presence suitable for its business audience.

Scanned

This is an earlier scan of getapp.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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Keep watching getapp.com

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
35
Email security
85
DNS health
85
Network security
100
GDPR outside view
88
Average
66

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

GetApp occupies a strong market position as a Gartner subsidiary, leveraging Gartner's brand and resources to maintain a comprehensive software review ecosystem. Its business model centers on providing software discovery and comparison services, likely monetized through vendor listings and affiliate partnerships. The platform serves a broad B2B audience, including small to large enterprises seeking software solutions. The presence of extensive user reviews and expert content supports customer decision-making and drives engagement. Partnerships with Capterra and integration of marketing tools indicate a mature marketing ecosystem. The company operates primarily from Spain and the US, reflecting an international footprint.

Security posture

The website exhibits a mature security posture with HTTPS enforced and no visible exposure of sensitive data. The presence of a vulnerability disclosure program hosted on Gartner's domain indicates a proactive approach to security incident management. No critical vulnerabilities or security misconfigurations were detected in the analysis. However, explicit security headers such as Content-Security-Policy are not clearly visible and could be improved. The use of multiple third-party scripts necessitates ongoing monitoring for vulnerabilities. Privacy policies and cookie consent mechanisms are in place, supporting regulatory compliance. Incident response contact channels are linked but not explicitly detailed on the site.

Recommendations

  1. Implement and explicitly publish Content-Security-Policy and other security headers to enhance protection against XSS and related attacks.
  2. Add a security.txt file at the root domain to facilitate vulnerability reporting and improve transparency.
  3. Regularly audit and update third-party scripts and libraries to mitigate risks from vulnerable dependencies.
  4. Enhance incident response information by providing direct security contact emails or forms on the website.
  5. Maintain and update privacy and cookie policies to reflect evolving regulations and ensure ongoing GDPR compliance.

Contact details published on the site

Addresses
Legal name
GetApp
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
GetApp
Description
Discover the best business software and check over 2.5 million+ verified ratings & reviews on GetApp. Get data-driven recommendations and compare alternatives to find the right tools for your team.
Key services
Software discovery, User reviews, Expert insights, Software comparisons
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Google Tag Manager, Google Analytics, YouTube iframe API, Cloudflare
Frameworks
Next.js
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Vulnerability disclosure program linked
  • No exposed sensitive data found
  • Secure forms with no visible vulnerabilities

Analytics and tracking

Services
Google Analytics, Google Tag Manager, Cloudflare Insights
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google Ads
Tracking pixels
Cloudflare Insights
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected
  2. Strong branding and consistent professional design
  3. Comprehensive software listings and user reviews
  4. Multiple social media channels linked
  5. Privacy and cookie policies are present and GDPR compliant
  6. Security best practices observed with HTTPS and vulnerability disclosure program
  7. No suspicious or malicious content detected
  8. WHOIS data is not publicly available, indicating privacy protection
Technical notes

Notes

GetApp's technical infrastructure is modern and robust, built on React and Next.js frameworks, ensuring server-side rendering and fast page loads. Hosting via Cloudflare provides CDN benefits and DDoS protection. The site is well-optimized for mobile devices and accessibility, with proper meta tags and SEO best practices implemented. Analytics and marketing tools such as Google Analytics, Google Tag Manager, and Capterra forms are integrated for user behavior tracking and lead generation. The site demonstrates good performance and user experience, with no broken elements detected. Opportunities exist to further enhance security headers and streamline third-party script management to reduce technical risk.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100Medium4 findings · partial scanView report
  2. 76/100 +7Low20 findingsView report
  3. 69/100Medium25 findingsView report
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