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Security report for getapp.com

GetApp · Technology · United States

Medium risk. 6 critical or high findings in Security headers and GDPR outside view.

Security score

69/100

Risk levelMedium

0–100, higher is better. How it is calculated

GetApp is a well-established software discovery and review platform founded in 2004 and operating under the parent company Gartner, Inc. It offers a comprehensive service for business leaders to find, compare, and review business software solutions, supported by over 2.5 million verified user reviews. The website targets organizations seeking data-driven software recommendations and expert insights. Technically, the site uses modern web technologies including React and Next.js, hosted on Cloudflare, but suffers from slow load times and lacks a valid SSL certificate, which is a critical security concern. The security posture is weakened by the absence of HTTPS, HSTS, and proper TLS configurations, despite good email security practices such as SPF and DMARC. Privacy and compliance policies are comprehensive and GDPR-aligned, with clear contact information and a vulnerability disclosure program in place. Overall, the site is professional and trustworthy but urgently needs to address its SSL/TLS deficiencies to improve security and user trust.

Scanned

This is an earlier scan of getapp.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
25/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching getapp.com

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
85
Security headers
35
Email security
85
DNS health
85
Network security
100
GDPR outside view
25
Average
69

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

GetApp holds a strong market position as a trusted software review platform with a large user base and extensive software listings across multiple categories. Its affiliation with Gartner enhances credibility and market reach. The business model revolves around providing software discovery services, user-generated reviews, and expert content, likely monetized through partnerships and affiliate programs such as Capterra. The platform serves a broad audience of business leaders and IT decision-makers, offering insights and comparisons to facilitate software purchasing decisions. Growth indicators include a mature domain, extensive content, and active social media presence. Strategic partnerships with Gartner and Capterra support its ecosystem and revenue streams.

Security posture

The current security posture of GetApp is moderate but with critical gaps. The lack of a valid SSL certificate and disabled TLS protocols expose users to potential data interception risks and undermine trust. However, the domain's DNS configuration shows good email security with valid SPF and a strict DMARC policy set to reject unauthorized emails, reducing phishing risks. The domain is protected against subdomain takeover, and a vulnerability disclosure program is publicly available, indicating some security awareness. The absence of HSTS and OCSP stapling, along with weak cipher suites, suggests room for improvement in transport security. No explicit incident response or security policy pages were found, which could be enhanced to improve transparency and readiness.

Recommendations

  1. Immediately install and maintain a valid SSL/TLS certificate to enable HTTPS across the entire site.
  2. Enable modern TLS protocols (TLS 1.2 and TLS 1.3) and disable deprecated protocols to secure data in transit.
  3. Implement HTTP Strict Transport Security (HSTS) with includeSubDomains and preload directives to enforce HTTPS.
  4. Correct and properly configure CAA DNS records to specify authorized certificate authorities.
  5. Publish explicit security and incident response policies to improve transparency and user trust.
  6. Optimize website performance to reduce load times and improve user experience, especially on mobile devices.
  7. Enhance accessibility features to meet higher standards and improve usability for all users.

Contact details published on the site

Addresses
Legal name
GetApp
Technical notes

Notes

GetApp's technical infrastructure leverages modern JavaScript frameworks such as React and Next.js, enabling a dynamic and responsive user interface. Hosting and DNS services are provided by Cloudflare, offering performance and security benefits. The site integrates multiple third-party services including Google Tag Manager, YouTube API, and Capterra forms for marketing and analytics. Despite the advanced tech stack, the website suffers from slow load times and a large page size, indicating potential optimization opportunities. The absence of a valid SSL certificate and disabled TLS protocols represent significant technical risks. SEO is well addressed with comprehensive meta tags, Open Graph, and JSON-LD structured data. The site is mobile-optimized but accessibility is basic, suggesting room for improvement in compliance with accessibility standards.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100Medium4 findings · partial scanView report
  2. 76/100 +10Low20 findingsView report
  3. 66/100Medium18 findingsView report
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