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Security report for fydelia.com

Fydelia · Technology · United Kingdom

Medium risk. 7 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

55/100

Risk levelMedium

0–100, higher is better. How it is calculated

Fydelia is a UK-based technology company specializing in WiFi marketing solutions designed to enhance customer engagement and loyalty for venues. Their platform offers features such as digital scratch cards, integration with major WiFi hardware providers, and seamless connectivity with marketing and loyalty platforms like Airship, SevenRooms, and Klaviyo. The website demonstrates a professional and consistent brand presence, targeting businesses seeking to leverage WiFi as a marketing channel. Technically, the site is built on WordPress with modern integrations for analytics and advertising, though some scripts like Google Analytics are commented out. Security posture is solid with HTTPS enforced, but lacks some security headers and cookie consent mechanisms. WHOIS data is missing or privacy-protected, which slightly impacts trust but does not negate the legitimacy of the active business presence. Overall, the site is well-structured, mobile-optimized, and provides clear contact information, supporting a positive business credibility profile.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching fydelia.com

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
15
Email security
85
DNS health
70
Network security
40
GDPR outside view
53
Average
55

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Fydelia operates in the technology sector with a focus on hospitality and retail venues, providing WiFi marketing as a service. Their business model is B2B SaaS, generating revenue through venue subscriptions and integrations. The company leverages partnerships with global WiFi hardware providers and marketing platforms to enhance its offering. The presence of notable client logos such as Domino's, Costa Coffee, and KFC indicates strong market positioning and trust. The website content and features suggest a growth-oriented company with a focus on customer data collection, loyalty program integration, and digital engagement tools. The company targets venue operators and marketers looking to improve customer retention and marketing effectiveness through WiFi-based solutions.

Security posture

The website employs HTTPS with a valid SSL configuration, ensuring encrypted communication. However, the absence of key security headers such as Content-Security-Policy and X-Frame-Options reduces protection against certain web attacks. No exposed sensitive data or vulnerable libraries were detected in the HTML content. The site uses multiple third-party tracking and advertising scripts, which increases the attack surface but is common in marketing-focused websites. There is no visible incident response or security policy information, which could be improved to enhance transparency and readiness. The lack of a cookie consent mechanism may pose GDPR compliance risks. Overall, the security posture is moderate with room for improvement in headers and compliance features.

Recommendations

  1. Implement comprehensive security headers including Content-Security-Policy, X-Content-Type-Options, and X-Frame-Options to enhance protection.
  2. Add a cookie consent banner/mechanism to comply with GDPR and improve user privacy transparency.
  3. Publish a clear terms of service page to define user and business obligations.
  4. Include incident response contact information or a security policy page to demonstrate preparedness.
  5. Regularly audit third-party scripts and plugins for vulnerabilities and update them promptly.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Fydelia
Description
The Wi-Fi system that boosts loyalty and profit in all your venues. Fydelia helps venues start conversations with customers and collect valuable user data through lead generation and loyalty programs.
Key services
WiFi marketing, Customer data collection, Digital scratch cards and games, Integration with loyalty and marketing platforms, Analytics and insights
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Google Fonts, Google Tag Manager, Google Analytics (commented out), Bing Ads, LinkedIn Insight Tag, Facebook Pixel, Google Adsense, Swiper.js, Yoast SEO, Artibot Chatbot
Frameworks
Yoast SEO
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • No visible vulnerable libraries

Analytics and tracking

Services
Google Analytics (commented out), Google Tag Manager, Bing Ads, LinkedIn Insight Tag, Facebook Pixel
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Google Adsense, Bing Ads
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag
Marketing tools
Artibot Chatbot
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multimedia
  2. No WAF or blocking mechanisms detected
  3. WHOIS data is missing or privacy-protected
  4. Good integration with marketing and analytics platforms
  5. No cookie consent mechanism detected
  6. No terms of service page found
  7. Contact info is clearly provided in footer
  8. Website uses WordPress CMS with Yoast SEO plugin
  9. Advertising and tracking scripts are present but standard
  10. No security headers detected in provided data
Technical notes

Notes

The website is built on WordPress CMS, utilizing the Yoast SEO plugin for search engine optimization. It integrates multiple third-party services including Google Tag Manager, Bing Ads, Facebook Pixel, LinkedIn Insight Tag, and Artibot chatbot, indicating a mature digital marketing infrastructure. The site uses modern front-end libraries such as Swiper.js for carousels and is optimized for mobile devices. Performance is moderate, with caching and minified CSS/JS assets observed. Some scripts like Google Analytics are commented out, possibly indicating testing or phased deployment. The site lacks some advanced accessibility features but maintains basic compliance. Hosting provider details are not explicitly found. Overall, the technical stack is modern and suitable for the business needs, with opportunities to enhance security and privacy features.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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