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Security report for friendlyautomate.ch

Friendly LLC · Technology · Switzerland

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

62/100

Risk levelMedium

0–100, higher is better. How it is calculated

Friendly LLC operates Friendly Automate, a Swiss-based marketing automation software positioned as a privacy-focused alternative to HubSpot. The company targets SMEs, NGOs, and various sectors including banking and education, emphasizing compliance with Swiss and EU data protection laws. Their product suite includes lead generation, CRM, email marketing, and workflow automation, leveraging open source Mautic technology and integrations with popular no-code tools. The website is professionally designed, mobile-optimized, and SEO-friendly, hosted on Swiss infrastructure to ensure data sovereignty. Security posture is strong, supported by ISO 27001 and ISO 9001 certifications, HTTPS enforcement, and privacy-conscious analytics via Matomo. However, the absence of a visible cookie consent mechanism and incident response details are areas for improvement. Overall, the site demonstrates high business credibility and technical maturity.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching friendlyautomate.ch

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
50
Email security
87
DNS health
85
Network security
20
GDPR outside view
65
Average
62

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company holds a strong market position as a Swiss alternative to major marketing automation platforms, focusing on privacy and compliance as key differentiators. Their business model is SaaS with demo scheduling and subscription pricing. The presence of testimonials from diverse clients and certifications enhances trust. Integration capabilities with Zapier, make.com, and n8n expand their ecosystem reach. The company appears small but well-established since 2020, with a clear focus on European markets. Partnerships with marketing agencies and clients in finance and education sectors indicate a growing and diversified customer base.

Security posture

Friendly LLC exhibits a mature security posture with ISO certifications and Swiss data hosting, reducing risks related to data sovereignty and compliance. HTTPS and security headers are properly implemented, and no vulnerabilities or exposed sensitive data were detected. The use of Matomo with disabled cookies aligns with privacy best practices. However, the lack of published incident response policies and vulnerability disclosure mechanisms limits transparency and readiness perception. No direct contact channels for security incidents were found. Enhancing these areas would strengthen overall security culture and trust.

Recommendations

  1. Implement a clear cookie consent banner to comply fully with GDPR and enhance user trust.
  2. Publish an incident response policy and provide dedicated security contact channels (e.g., security@friendly.ch).
  3. Create and maintain a vulnerability disclosure or security.txt file to encourage responsible reporting.
  4. Explicitly designate and publish Data Protection Officer contact information if applicable.
  5. Regularly review and audit third-party scripts and integrations to mitigate supply chain risks.

Contact details published on the site

Legal name
Friendly LLC
Registration number
CHE-145.851.644
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Friendly LLC
Description
Friendly Automate is the Swiss marketing automation software that helps generate leads, strengthen customer relationships, and increase revenues while ensuring data protection by hosting in Switzerland and complying with nFADP (CH) and GDPR (EU).
Key services
Marketing automation, Lead generation, CRM, Email marketing, Workflow automation, Lead scoring, Integration with popular CRM and marketing tools
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Yoast SEO Premium, Mautic marketing automation, Matomo Analytics, jQuery, Zapier (integration), make.com (integration), n8n (integration)
Frameworks
Yoast SEO, Mautic
Platforms
WordPress
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • ISO 27001 and ISO 9001 certifications
  • Data hosted in Switzerland
  • No cloud hosting by US tech giants
  • No exposed sensitive data in HTML
  • Use of Matomo with disabled cookies for privacy

Analytics and tracking

Services
Matomo
Tracking level
minimal
Privacy practices
good

Advertising

Tracking pixels
Matomo
Marketing tools
Mautic, Zapier, make.com, n8n
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking mechanisms.
  2. Strong emphasis on privacy and data protection compliance.
  3. Use of Swiss hosting and certifications enhances trust.
  4. No direct contact emails or phone numbers found on the analyzed page; contact via contact page.
  5. No cookie consent banner detected despite GDPR compliance claims.
  6. Multiple customer testimonials and certifications support credibility.
  7. Use of open source Mautic platform reduces vendor lock-in risk.
  8. Integration with popular no-code tools supports extensibility.
Technical notes

Notes

The website is built on WordPress with Yoast SEO Premium, ensuring strong SEO and content management capabilities. The tech stack includes Mautic for marketing automation and Matomo for privacy-focused analytics. Hosting is done by Swiss local providers, avoiding US cloud giants, which supports data protection claims. Performance is fast with good mobile optimization and accessibility. The site uses modern JavaScript libraries like jQuery and integrates with no-code automation tools. There is no evidence of technical debt or outdated components. Opportunities exist to enhance privacy compliance features and incident response transparency.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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