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Security report for fix-my-pc.net

Fix-My-PC.net · Technology · United Kingdom

High risk. 7 critical or high findings in SSL/TLS, Network security and 2 other checks.

Security score

49/100

Risk levelHigh

0–100, higher is better. How it is calculated

Fix-My-PC.net is a small, local IT repair and support business based in Sheffield, United Kingdom, founded in 2002. The company specializes in laptop and computer repair services, remote support, and IT advice targeting domestic and small business customers. The website reflects a professional and consistent brand presence with active social media channels and a clear focus on local technology services. Technically, the site is built on WordPress with modern SEO and analytics tools such as Yoast SEO and Google Analytics integrated. The site is mobile-optimized and performs moderately well, though accessibility features are basic. Security posture is good with HTTPS enabled and cookie consent mechanisms in place, but lacks published security policies or incident response information. Overall, the domain age and WHOIS data support the legitimacy of the business, with no suspicious patterns detected.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  2. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • High

      High-Risk Service Exposed: FTP

      Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer

      What to do: Consider restricting access to FTP or implementing strong authentication

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching fix-my-pc.net

This scan found 27 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
15
Email security
70
DNS health
65
Network security
20
GDPR outside view
65
Average
49

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company holds a stable market position as a local IT service provider with a long operational history since 2002. Its business model focuses on direct service delivery to local customers, leveraging remote support and physical repair services. The presence of social media and Google Analytics indicates an active digital marketing approach. However, the absence of detailed privacy and security policies suggests room for maturity in compliance and trust-building. The company does not appear to have subsidiaries or parent companies, indicating an independent operation. The business targets a niche local market with a focus on technology repair and support, which is consistent with its sector classification.

Security posture

The website demonstrates a good baseline security posture with HTTPS enforced and use of Google reCAPTCHA to mitigate automated abuse. Cookie consent is implemented in compliance with GDPR requirements, enhancing privacy compliance. However, the lack of security headers and absence of a public security policy or incident response contact reduces transparency and preparedness perception. No vulnerabilities or exposed sensitive data were detected in the analysis. The site would benefit from publishing a security policy, incident response procedures, and a vulnerability disclosure program to improve trust and compliance. Overall, the security maturity is moderate but can be enhanced with documented policies and technical hardening.

Recommendations

  1. Publish a comprehensive privacy policy and terms of service pages to improve compliance and user trust.
  2. Implement and publicly disclose a security policy and incident response contact information.
  3. Add security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  4. Introduce a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  5. Enhance accessibility features to improve usability for all users and comply with standards.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Fix-My-PC.net
Description
Sheffield Laptop and Computer Repair. Provides computer repair services, remote support, and IT advice primarily targeting domestic and small business customers.
Key services
Laptop and computer repair, Remote support, IT advice
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Yoast SEO plugin, Google Tag Manager, Google Analytics, Cookie Law Info plugin, Google reCAPTCHA
Frameworks
WordPress
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enabled
  • Cookie consent banner with customization
  • Google reCAPTCHA for bot protection
  • Google Tag Manager for analytics

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
Yoast SEO
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a WordPress-based local IT repair service site.
  2. Cookie consent mechanism is implemented and detailed.
  3. No explicit privacy policy or terms of service pages found.
  4. Contact information includes phone numbers and physical address in meta description.
  5. Social media presence on Facebook, Twitter, LinkedIn is linked.
  6. Google Analytics and Tag Manager are used for tracking.
  7. No security.txt or vulnerability disclosure found.
  8. No security headers detected in provided data.
  9. SSL is enabled and properly configured.
  10. No adult or questionable content detected.
Technical notes

Notes

The website is powered by WordPress CMS with Yoast SEO for search optimization and Google Tag Manager and Analytics for tracking user behavior. Cookie Law Info plugin manages cookie consent with a detailed preference center. The hosting provider is Dreamscape Networks International Pte Ltd, a reputable registrar and hosting company. The site uses modern web fonts and is mobile responsive with good navigation clarity. Performance is moderate, likely due to caching and minification plugins. No outdated or vulnerable libraries were detected in the provided data. Technical debt appears low, but improvements in security headers and accessibility could be addressed to reduce risk and improve compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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