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Security report for filebound.com

Upland Software · Technology · United States

Low risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

78/100

Risk levelLow

0–100, higher is better. How it is calculated

Upland Software operates a comprehensive enterprise software platform specializing in document management and workflow automation, exemplified by its FileBound product. The company targets enterprise customers seeking AI-enhanced content lifecycle automation and secure document handling. The website demonstrates a mature digital presence with extensive product information, resources, and marketing integrations. Technically, the site is built on WordPress, leveraging modern performance and analytics tools, hosted on AWS infrastructure, and optimized for mobile and SEO. Security posture is solid with HTTPS enforcement and domain registration protections, though explicit security policies and privacy compliance mechanisms are absent. Overall, the site reflects a professional and trustworthy enterprise software provider with room for improvement in privacy and security transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching filebound.com

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
80
Email security
75
DNS health
80
Network security
100
GDPR outside view
53
Average
78

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Upland Software holds a strong market position in the technology sector, offering a diverse portfolio of enterprise software products including FileBound, AccuRoute, and BA Insight. Their business model focuses on B2B SaaS and enterprise solutions, targeting regulated industries and large organizations. The company leverages partnerships and subsidiaries to expand its offerings. Revenue streams likely include software licensing, subscriptions, and professional services. The website content and structure support lead generation and customer education, with multiple calls to action for demos and resources. The presence of detailed case studies and datasheets indicates a mature marketing strategy aimed at informed buyers.

Security posture

The website employs HTTPS with a good SSL configuration and domain registration locks, indicating a secure baseline. Use of Google reCAPTCHA and absence of exposed sensitive data further strengthen security. However, the lack of published security policies, incident response contacts, and vulnerability disclosure mechanisms represents a compliance gap. The site integrates multiple third-party analytics and marketing scripts, increasing the attack surface and privacy risks. No critical vulnerabilities or malware indicators were detected. Enhancing transparency around security practices and implementing DNSSEC would improve the security posture.

Recommendations

  1. Publish a comprehensive privacy policy and cookie consent mechanism to improve GDPR compliance.
  2. Add a dedicated security policy page and incident response contact information to enhance trust and compliance.
  3. Implement DNSSEC to secure DNS infrastructure against spoofing and attacks.
  4. Review and minimize third-party tracking scripts to reduce privacy risks and improve performance.
  5. Enhance accessibility features to meet WCAG standards and improve user experience for all visitors.

Contact details published on the site

Addresses
Legal name
Upland Software
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Upland Software
Description
Access secure document management and workflow automation software to simplify routing and storage of content captured from any format.
Key services
Document management, Workflow automation, AI-enhanced processing, Content lifecycle automation, Cloud-based capture and fax services
Content quality
good
Branding
consistent

Technology

Stack
jQuery, Google Tag Manager, Google Analytics, Hotjar, LinkedIn Insight Tag, ZoomInfo Pixel, CaliberMind Analytics, WP Rocket (performance optimization), UberMenu (menu plugin), Yoast SEO
Platforms
WordPress
Performance
fast
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Domain locked with multiple EPP status codes
  • Use of Google reCAPTCHA
  • No inline sensitive data exposure detected

Analytics and tracking

Services
Google Analytics, Hotjar, CaliberMind, LinkedIn Insight, ZoomInfo
Tracking level
extensive
Privacy practices
basic

Advertising

Ad networks
ClickCease
Tracking pixels
ZoomInfo, LinkedIn Insight, Hotjar, CaliberMind
Marketing tools
CaliberMind, Hotjar, Qualified
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a WordPress-based enterprise software product site.
  2. Content is rich with product information, resources, and calls to action.
  3. No explicit privacy or cookie policies found on the main page HTML.
  4. Multiple marketing and analytics tools are integrated, indicating extensive user tracking.
  5. No direct contact emails or phone numbers found in the provided HTML snippet.
  6. Security posture is good with HTTPS and domain locks but lacks published security policies.
  7. No WAF or blocking mechanisms detected; site fully accessible.
Technical notes

Notes

The website is built on WordPress with a modern tech stack including jQuery, Google Tag Manager, Hotjar, and other analytics tools. Performance optimizations are implemented via WP Rocket, including lazy loading and preconnect hints. Hosting is on AWS, providing scalable and reliable infrastructure. The site is mobile optimized with responsive design and good SEO practices. Technical debt appears low, but the extensive use of third-party scripts could impact load times and privacy. No major technical risks were identified, but ongoing monitoring and updates are recommended to maintain security and performance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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