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Security report for factorialhr.cl

Factorial · Technology · Chile

Medium risk. 6 critical or high findings in Email security, GDPR outside view and 1 other check.

Security score

72/100

Risk levelMedium

0–100, higher is better. How it is calculated

Factorial is a well-established HR software provider offering an all-in-one platform to digitize and automate human resources, finance, and operations management. The company targets businesses seeking efficient management of time, talent, payroll, and financial processes, primarily in Latin America, with a strong presence in Chile. The website demonstrates a professional, modern design with comprehensive content and clear navigation, supporting a positive user experience. Technically, the site leverages modern frameworks like Next.js and DatoCMS, hosted and secured via Cloudflare, with integrated analytics and marketing tools such as Google Tag Manager and Visual Website Optimizer. Security posture is solid with HTTPS and no visible vulnerabilities, though explicit security policies and headers could be improved. Privacy compliance is basic, lacking explicit privacy and terms of service pages, which is a notable gap. Overall, the domain registration data aligns well with the business claims, supporting legitimacy and trustworthiness.

Scanned

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

    • High

      No SPF record found

      SPF helps prevent email spoofing

      What to do: Add SPF record: "v=spf1 include:_spf.yourmailprovider.com ~all"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, Twitter, LinkedIn, YouTube

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching factorialhr.cl

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
90
Email security
40
DNS health
75
Network security
100
GDPR outside view
50
Average
72

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Factorial operates in the technology sector, providing SaaS HR solutions with a focus on automation and integration of multiple HR and financial functions. The company has a large customer base exceeding 13,000 companies, indicating strong market penetration and trust. Their business model revolves around subscription-based software with tailored pricing plans. The company emphasizes local market understanding and customer support, with a multilingual approach (Spanish primarily). Partnerships and related domains indicate regional expansion and a growing ecosystem. The company’s competitive advantage lies in its comprehensive platform, ease of use, and integration capabilities. Growth indicators include active marketing, user ratings, and continuous feature expansion.

Security posture

The website maintains a good security posture with enforced HTTPS, Cloudflare DNS and CDN protection, and no exposed sensitive data. However, the absence of explicit security headers (e.g., CSP, X-Frame-Options) and lack of published security or incident response policies reduce the overall security maturity. No vulnerability disclosures or security.txt files are present, limiting transparency. The use of third-party scripts is standard but should be regularly audited. Privacy compliance is minimal, with no clear GDPR statements or cookie consent details beyond a basic cookie modal. Incident response readiness and data protection officer contact information are not publicly available, which could be improved to enhance trust and compliance.

Recommendations

  1. Publish a comprehensive privacy policy and terms of service pages to improve legal compliance and user trust.
  2. Implement and document security headers such as Content-Security-Policy and X-Frame-Options to enhance protection against common web attacks.
  3. Provide a public security policy and incident response contact information to demonstrate readiness and transparency.
  4. Introduce a vulnerability disclosure program or security.txt file to encourage responsible reporting and improve security posture.
  5. Enhance privacy compliance by detailing GDPR adherence, cookie usage, and data retention policies.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Factorial
Description
Factorial es un software de recursos humanos todo en uno. Digitaliza y automatiza la gestión de RR.HH, finanzas y operaciones.
Key services
Gestión del tiempo, Gestión del talento, Gestión de nómina, Gestión financiera, Firma electrónica, Portal del empleado, Automatizaciones, Reportes y analíticas
Content quality
excellent
Branding
consistent

Technology

Stack
React (Next.js), Cloudflare DNS, Google Tag Manager, Visual Website Optimizer (VWO), DatoCMS
Frameworks
Next.js
Platforms
Web, iOS, Android
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Cloudflare DNS and CDN
  • No exposed sensitive data in HTML
  • Secure forms with proper input types

Analytics and tracking

Services
Google Analytics, Visual Website Optimizer
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Google Analytics (via GTM), Visual Website Optimizer
Marketing tools
Visual Website Optimizer
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking.
  2. Strong branding and consistent messaging in Spanish targeting Latin American market.
  3. Use of modern web technologies and CMS.
  4. Good integration of marketing and analytics tools.
  5. No explicit privacy or terms of service pages found in provided content.
  6. Contact information is limited but includes phone and email input forms.
  7. No explicit security or incident response policies published.
  8. WHOIS data is transparent and consistent with business claims.
Technical notes

Notes

The website is built using modern web technologies including React with Next.js framework and DatoCMS for content management. Hosting and DNS are managed via Cloudflare, providing CDN and security benefits. The site is optimized for performance and mobile responsiveness, with fast loading times and good SEO practices. Analytics and marketing tools are integrated via Google Tag Manager and Visual Website Optimizer, enabling user behavior tracking and optimization. The technical infrastructure is robust and scalable, supporting a large user base. Opportunities exist to improve security headers and privacy-related technical implementations to align with best practices.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 69/100Medium24 findingsView report
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