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Security report for eventbrite.ca

Eventbrite · Technology · Canada

Low risk. 3 critical or high findings in Security headers and SSL/TLS.

Security score

81/100

Risk levelLow

0–100, higher is better. How it is calculated

Eventbrite is a leading global online event management and ticketing platform that enables users to discover, create, and manage events ranging from concerts and workshops to charity and virtual events. The platform targets both event organizers and attendees, offering a comprehensive suite of services including ticket sales, event marketing, payment processing, and mobile ticketing applications. The website is professionally designed with excellent content quality, clear navigation, and strong branding consistency, reflecting its position as a major player in the event technology industry. Technically, the website leverages modern web technologies such as React and Next.js, supported by robust analytics and marketing tools including Google Tag Manager, Facebook Pixel, and TikTok Pixel. The site demonstrates good performance and excellent mobile optimization, ensuring a seamless user experience across devices. Privacy and cookie policies are comprehensive and GDPR compliant, with active consent management mechanisms in place. From a security perspective, the site employs HTTPS with strong SSL configuration and implements key security headers to protect users. However, explicit security policies, incident response details, and vulnerability disclosure mechanisms are not publicly documented, representing areas for improvement. The WHOIS data is privacy protected, which is typical for large commercial entities, and no suspicious patterns were detected. Overall, Eventbrite.ca presents a trustworthy, professional, and secure platform with extensive business credibility and technical maturity. Strategic recommendations include publishing detailed security and incident response policies, establishing a vulnerability disclosure program, and providing data protection officer contact information to enhance transparency and compliance.

Scanned

This is an earlier scan of eventbrite.ca. View the latest report

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching eventbrite.ca

This scan found 14 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
30
Email security
100
DNS health
85
Network security
100
GDPR outside view
88
Average
81

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Eventbrite operates as a platform-as-a-service business model focused on event ticketing and management. It holds a strong market position as a leading global event platform, serving a diverse customer base including event organizers, businesses, and attendees. The company generates revenue through ticket sales fees, event marketing services, and payment processing. Its partnership ecosystem includes integrations with major advertising and analytics platforms, enhancing its marketing capabilities. The platform's extensive event categories and geographic reach indicate a broad and scalable operation. Growth indicators include continuous feature expansion and strong brand presence across social media channels. The lack of direct contact emails or phone numbers suggests a focus on digital self-service and support channels.

Security posture

Eventbrite.ca demonstrates a mature security posture with enforced HTTPS, strong SSL configuration, and implementation of essential security headers such as Content-Security-Policy and X-Frame-Options. The presence of a consent management platform indicates attention to privacy compliance. However, the absence of publicly available security policies, incident response plans, and vulnerability disclosure programs limits transparency and may impact stakeholder trust. No exposed sensitive data or vulnerable libraries were detected in the HTML content. The site could improve by publishing explicit security documentation and providing clear channels for security incident reporting. Overall, the security maturity is good but could benefit from enhanced communication and formalized processes.

Recommendations

  1. Publish a detailed security policy and incident response plan accessible to users and stakeholders.
  2. Implement and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  3. Provide contact information for a Data Protection Officer or security team to improve transparency and compliance.
  4. Regularly audit and update third-party libraries and tracking scripts to minimize potential vulnerabilities.
  5. Enhance user trust by including visible trust seals, certifications, or compliance badges on the website.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Eventbrite
Description
Eventbrite is an online event management and ticketing platform that allows users to find tickets to concerts, workshops, yoga classes, charity events, food and music festivals, and more.
Key services
Event ticketing, Event marketing platform, Eventbrite Ads, Payments, Event registration software, Mobile ticket app, Check-in app
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Google Tag Manager, Google Analytics, Facebook Pixel, TikTok Pixel, Transcend Consent Manager
Frameworks
Next.js
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • Consent management for cookies
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Heap Analytics
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google Ads, Facebook Ads, TikTok Ads
Tracking pixels
Facebook Pixel, TikTok Pixel
Marketing tools
Eventbrite Ads, Transcend Consent Manager
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible and functional.
  2. Comprehensive navigation with multiple event categories and resources.
  3. Strong presence of privacy and cookie policies with consent management.
  4. Use of multiple analytics and advertising pixels indicating extensive tracking.
  5. No exposed sensitive data or obvious security vulnerabilities in HTML.
  6. WHOIS data is not publicly available, indicating privacy protection.
  7. Social media presence on major platforms is evident.
  8. No direct company contact emails or phone numbers found; contact via forms.
  9. No explicit security policy or incident response info published.
  10. No vulnerability disclosure or security.txt found.
Technical notes

Notes

The website is built using modern JavaScript frameworks, primarily React and Next.js, enabling server-side rendering and improved SEO. It integrates multiple third-party analytics and marketing tools such as Google Tag Manager, Facebook Pixel, and TikTok Pixel, facilitating extensive user behavior tracking and advertising. The site is optimized for mobile devices with responsive design and accessibility considerations. Performance is moderate, with efficient use of CDN-hosted static assets. No CMS was explicitly detected, suggesting a custom or proprietary content management solution. Hosting provider details are not explicitly available from the HTML content. The technical infrastructure supports a scalable and user-friendly event platform but should maintain vigilance on third-party script security and privacy compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 81/100 +3Low22 findingsView report
  2. 78/100Low24 findingsView report
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