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Security report for etosoftware.com

Social Solutions Global, Inc. · Technology · United States

Medium risk. 7 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

59/100

Risk levelMedium

0–100, higher is better. How it is calculated

ETO Software is an enterprise-level software solution focused on human services and case management, operated by Social Solutions Global, Inc. The website analyzed is primarily a login portal with limited public-facing content. The technical infrastructure is based on legacy ASP.NET WebForms technology with Bootstrap and Telerik UI components, hosted on Amazon AWS. The site integrates modern user engagement and analytics tools such as Pendo and Aptrinsic, indicating a focus on user experience and product analytics. However, the website suffers from significant security shortcomings, including the absence of a valid SSL certificate and HTTPS, lack of security headers, and no visible privacy or cookie policies. These issues pose risks to user data confidentiality and trust. Performance is suboptimal with slow load times and a large page size, and SEO and accessibility optimizations are minimal or absent. Overall, the site demonstrates moderate digital maturity but requires urgent security and compliance improvements.

Scanned

NIS2 and GDPR posture

GDPR outside view
40/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching etosoftware.com

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
50
Security headers
15
Email security
65
DNS health
85
Network security
100
GDPR outside view
40
Average
59

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Social Solutions Global, Inc. operates ETO Software as a SaaS platform targeting organizations in the human services sector. The business model revolves around providing case management and client data solutions to improve service delivery. The company positions itself as a niche provider with enterprise clientele. The presence of advanced analytics tools suggests a data-driven approach to product development and customer engagement. However, the lack of public privacy and security policies on the login page may impact customer trust and compliance posture. The company appears to maintain a moderate branding consistency but could improve transparency and user communication. The parent company relationship is clearly indicated, but no subsidiaries or additional business units are evident from the data.

Security posture

The current security posture of the website is weak. The absence of a valid SSL certificate and HTTPS is a critical vulnerability that exposes user credentials and data to interception. No HTTP security headers are implemented, increasing the risk of clickjacking, MIME sniffing, and other web attacks. The site does not employ HSTS or OCSP stapling, reducing protection against SSL stripping and certificate revocation issues. While SPF records are configured for email protection, no vulnerability disclosure or incident response policies are publicly available. The use of legacy ASP.NET WebForms may introduce additional risks if not properly maintained. Overall, the security maturity is low, and immediate remediation is necessary to protect users and comply with data protection regulations.

Recommendations

  1. Implement a valid SSL/TLS certificate and enforce HTTPS across the entire site to secure user data in transit.
  2. Configure essential HTTP security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to mitigate common web vulnerabilities.
  3. Publish comprehensive privacy and cookie policies with clear GDPR compliance statements to enhance transparency and legal compliance.
  4. Establish and publicize an incident response and vulnerability disclosure policy, including a security.txt file and dedicated security contact channels.
  5. Optimize website performance by reducing page size and improving load times, and enhance SEO and accessibility features to improve user experience and discoverability.
Technical notes

Notes

The website is built on ASP.NET WebForms with Telerik UI components and Bootstrap 3.3.7 for styling. It uses third-party analytics and user engagement tools like Pendo and Aptrinsic, indicating a focus on product usage insights. Hosting is on Amazon AWS infrastructure, as evidenced by DNS nameservers and IP addresses. The site lacks modern security configurations, including TLS support and security headers. Performance metrics show a slow load time (~5.9 seconds) and a large page size (~570KB) with 45 resources loaded, suggesting potential technical debt and optimization opportunities. The absence of structured data, meta tags, and SEO best practices limits search engine visibility. Mobile optimization is basic, and accessibility features are minimal. Overall, the technical implementation is functional but outdated and in need of modernization and security hardening.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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