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Security report for ejabberd.im

ProcessOne · Technology · N/a

Medium risk. 9 critical or high findings in Email security, Security headers and 2 other checks.

Security score

58/100

Risk levelMedium

0–100, higher is better. How it is calculated

ejabberd.im is the official website for ejabberd, a robust, scalable, and extensible realtime communication platform offering XMPP server, MQTT broker, and SIP gateway services. The platform targets developers, system administrators, and enterprises requiring reliable messaging and IoT communication solutions. The business is professionally maintained by ProcessOne, with a strong open source presence and a mature community. The website reflects a well-structured, content-rich portal with clear navigation and modern design elements, supporting mobile responsiveness and accessibility to a good degree. Technically, the site leverages modern web technologies including Bootstrap, jQuery, Google reCAPTCHA, and Google Analytics, hosted likely on a Drupal CMS framework. The platform emphasizes security best practices such as HTTPS enforcement and form protection, although explicit security headers and detailed privacy compliance documentation are absent. The site integrates external resources like GitHub and YouTube for community engagement and educational content. Security posture is solid with no evident vulnerabilities or exposed sensitive data; however, the lack of published privacy and cookie policies, as well as absence of direct contact emails or phone numbers, indicates areas for compliance and trust improvement. The WHOIS data aligns well with the business claims, showing consistent registration and legitimacy. Overall, the site is trustworthy and professional but would benefit from enhanced privacy and security disclosures. Strategic recommendations include publishing comprehensive privacy and cookie policies with consent mechanisms, adding explicit security policies and incident response contacts, and improving direct contact availability to strengthen user trust and regulatory compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

9 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

Need hands-on remediation? Email guard@offseq.com

Keep watching ejabberd.im

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
15
Email security
40
DNS health
75
Network security
100
GDPR outside view
50
Average
58

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

ejabberd.im operates in the technology sector, focusing on realtime communication protocols and platforms. Its competitive advantage lies in its open source foundation combined with professional maintenance and a mature development team with over 16 years of Erlang expertise. The business model includes offering free open source software alongside professional support and consulting services. Target customers include developers, enterprises, and IoT solution providers. The company maintains a strong partnership ecosystem, notably with ProcessOne, and leverages GitHub and community engagement for growth. The website content and structure reflect a stable and reputable market position with clear messaging and technical depth.

Security posture

The website demonstrates a mature security posture with HTTPS enforced and use of Google reCAPTCHA to protect forms. No security headers were detected, which is a minor gap. There is no evidence of vulnerability disclosure policies or security.txt files, limiting transparency in incident response. Privacy compliance is weak due to missing privacy and cookie policies. No exposed sensitive data or vulnerable libraries were found. Incident response readiness and security culture indicators are not publicly documented. Overall, the security maturity is good but could be improved by formalizing policies and enhancing transparency.

Recommendations

  1. Publish a comprehensive privacy policy and cookie policy with explicit GDPR compliance and consent mechanisms.
  2. Implement and publish a security policy including incident response contacts and vulnerability disclosure guidelines.
  3. Add security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security to enhance protection.
  4. Provide direct company contact emails and phone numbers on the website to improve trust and accessibility.
  5. Regularly audit and update third-party scripts and libraries to ensure no vulnerabilities are introduced.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
ProcessOne
Description
ejabberd is an XMPP server (Jabber server), MQTT broker and SIP gateway built to create awesome realtime services like massive chat, instant communication, IoT and more.
Key services
XMPP server, MQTT broker, SIP gateway, Professional support and maintenance
Content quality
excellent
Branding
consistent

Technology

Stack
Erlang, Bootstrap CSS, jQuery, Google reCAPTCHA, Google Analytics
Frameworks
Bootstrap
Platforms
Web, Mobile (iOS and Android via libraries)
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced (implied by canonical and og:url https)
  • Use of Google reCAPTCHA on forms
  • No exposed sensitive data in HTML
  • No vulnerable libraries detected

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
poor

Advertising

Marketing tools
Mailchimp (newsletter subscription form)
Transparency
basic

Site quality

Design
excellent
User experience
good
Content relevance
excellent
Navigation
good
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is rich, professional, and focused on realtime communication technologies.
  3. No explicit privacy or cookie policies found, indicating compliance gaps.
  4. Contact information is indirect via external contact page; no direct emails or phones on main site.
  5. Use of modern web technologies and security best practices like HTTPS and reCAPTCHA.
  6. Strong open source presence and community engagement via GitHub.
  7. No suspicious or malicious content detected.
Technical notes

Notes

The website is built on a modern technology stack including Erlang backend for ejabberd, Bootstrap CSS framework, jQuery, and Google services for analytics and form protection. The CMS appears to be Drupal based on directory structure. Performance is moderate with good mobile optimization and basic accessibility features. SEO is well addressed with proper meta tags and Open Graph data. Technical risks are minimal but could be reduced by adding security headers and improving privacy compliance. The infrastructure supports scalability and extensibility consistent with the business focus on realtime communication.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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