Skip to main content

Security report for ebo.ai

EBO: An Advanced Artificial Intelligence Solution for industry-critical requirements · Technology · N/a

Medium risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

61/100

Risk levelMedium

0–100, higher is better. How it is calculated

EBO is a technology company specializing in AI-powered virtual assistants and automation solutions designed to enhance customer engagement across multiple industries including healthcare, finance, and government. The company positions itself as an enterprise-grade solution provider with a strong emphasis on compliance and security. Their platform offers omnichannel communication, pre-built integrations with major enterprise software, and supports over 100 languages, targeting medium to large enterprises seeking to optimize customer service and operational efficiency. Technically, the website is built on WordPress with modern frameworks and integrates various analytics and marketing tools, demonstrating a mature digital infrastructure. Security practices include HTTPS, privacy by default, and cookie consent mechanisms, though some standard security headers could be improved. Overall, the site reflects a professional, trustworthy, and well-maintained digital presence with extensive user tracking balanced by good privacy compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
55/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

Need hands-on remediation? Email guard@offseq.com

Keep watching ebo.ai

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
75
Email security
70
DNS health
65
Network security
100
GDPR outside view
55
Average
61

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

EBO operates in the AI and customer engagement technology sector, offering B2B SaaS solutions that automate and optimize customer interactions. Their competitive advantage lies in their customizable virtual assistants, extensive integrations, and compliance with global data protection regulations. The company targets enterprise clients across diverse sectors, leveraging partnerships with industry leaders like Microsoft to enhance credibility and reach. Their business model focuses on delivering value through cost reduction, improved customer satisfaction, and data-driven insights. Growth indicators include active content updates, client testimonials, and a broad partner ecosystem. Strategic observations highlight their focus on scalability, security, and omnichannel experiences as key to maintaining market relevance.

Security posture

The website demonstrates a good security posture with mandatory HTTPS encryption and a privacy-first approach. While explicit security headers like Content-Security-Policy and X-Frame-Options are not evident in the HTML content, the use of reputable plugins and compliance statements suggest a commitment to data protection. No exposed sensitive data or vulnerable libraries were detected. The absence of a dedicated security policy or incident response page is noted, which could enhance transparency and readiness. Overall, the security maturity is solid for a commercial website, with room for improvement in header configurations and incident response documentation.

Recommendations

  1. Implement and enforce Content-Security-Policy headers to mitigate XSS risks.
  2. Add X-Frame-Options and X-Content-Type-Options headers to improve clickjacking and MIME sniffing protections.
  3. Publish a dedicated security policy and incident response contact information to enhance trust and compliance.
  4. Regularly audit and update third-party scripts and plugins to avoid vulnerabilities.
  5. Enhance user privacy controls and transparency regarding data retention and processing.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
EBO: An Advanced Artificial Intelligence Solution for industry-critical requirements
Description
EBO powers customer engagement with bespoke AI technology, offering virtual assistants and AI automation to optimize customer service and engagement across various industries.
Key services
AI-powered virtual assistants, Customer engagement automation, Omnichannel communication, Pre-built integrations with enterprise software, Data-driven customer journey optimization
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, jQuery, Google Tag Manager, Google Analytics, Facebook Pixel, Twitter Universal Website Tag, LinkedIn Insight Tag, Hotjar, Gravity Forms, Visual Composer
Frameworks
WordPress, Visual Composer
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
good
SEO
excellent

Security

Observed score
80/100
Good practices seen
  • Use of HTTPS
  • No exposed sensitive data in HTML
  • Use of security and privacy plugins (e.g., Cookie Notice)
  • Privacy by default approach stated

Analytics and tracking

Services
Google Analytics, Microsoft Clarity, Hotjar, HubSpot Analytics
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google Ads, DoubleClick, Microsoft Ads
Tracking pixels
Facebook Pixel, Twitter Universal Website Tag, LinkedIn Insight Tag, Hotjar, Microsoft Clarity
Marketing tools
HubSpot, Gravity Forms
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Strong focus on AI-powered virtual assistants for customer engagement.
  3. Multiple industry sectors targeted including healthcare, finance, and government.
  4. Comprehensive use of modern web technologies and analytics.
  5. Good privacy and cookie compliance with visible consent mechanisms.
  6. Active social media presence with official accounts linked.
  7. No critical security issues or vulnerabilities detected in the HTML content.
  8. Use of reputable third-party services and integrations.
Technical notes

Notes

The website is built on WordPress using Visual Composer for page building, integrating multiple JavaScript libraries and analytics tools such as Google Analytics, Hotjar, and HubSpot. The presence of lazy loading and preconnect optimizations indicates attention to performance. The site is mobile responsive with good accessibility and SEO optimization, including structured data and Open Graph tags. No critical technical issues or broken elements were found. Hosting provider details are not explicit, but the use of standard CDN and analytics services suggests a reliable infrastructure. Opportunities exist to improve security headers and further optimize performance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Reviews of this site

Share your experience with ebo.ai. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review ebo.ai.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.