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Security report for ebbot.com

Ebbot · Technology · N/a

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

Ebbot is a technology company specializing in Agentic AI for customer service automation. Their platform offers AI agents that automate repetitive support tasks, live chat solutions with AI assistance, and an API for integrating AI into existing workflows. The company targets multiple industries including telecom, e-commerce, financial services, energy, public sector, travel, housing, and education. The website is professionally designed, mobile-optimized, and uses modern web technologies such as Webflow, GSAP, and Lottie animations. Security posture is strong, evidenced by HTTPS enforcement and ISO 27001 certification, although explicit privacy and cookie policies are not found on the main site. WHOIS data is unavailable, which reduces domain trust but the overall business presence and security certifications support legitimacy.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching ebbot.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
30
Email security
70
DNS health
90
Network security
100
GDPR outside view
80
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Ebbot positions itself as a trusted AI service automation provider with over 200 customers. Their business model is B2B SaaS, focusing on scalable AI-driven customer support solutions. The company emphasizes flexibility, data sovereignty, and multi-layered AI safeguards. They maintain a partner ecosystem with dedicated trust and documentation subdomains. The website content is rich and tailored to various industry verticals, indicating a mature market approach. However, lack of public contact details and WHOIS transparency may impact some trust perceptions.

Security posture

The website demonstrates a mature security posture with HTTPS, ISO 27001 certification, and multi-layered AI safeguards to prevent hallucinations and maintain context relevance. Hosting options include EU Sovereign Cloud for GDPR compliance. Security headers are partially detected but could be enhanced with explicit CSP and other headers. No vulnerabilities or exposed sensitive data were found in the analysis. Incident response and vulnerability disclosure information are not publicly available, which is a gap in transparency and readiness.

Recommendations

  1. Publish comprehensive privacy and cookie policies with clear consent mechanisms to improve GDPR compliance.
  2. Add a security.txt file or dedicated vulnerability disclosure page to facilitate responsible reporting.
  3. Enhance HTTP security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  4. Provide public contact information for incident response and data protection officer to increase trust and compliance.
  5. Verify and publish domain WHOIS information to improve domain legitimacy and trustworthiness.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Ebbot
Description
Ebbot provides an Agentic AI platform designed for customer service automation. It offers AI agents that automate repetitive tasks, improve productivity, reduce costs, and deliver consistent, high-quality customer support across multiple channels and languages.
Key services
AI Agents for service automation, Live Chat with AI assistance, EbbotGPT API for AI integration, AI Insights for conversation analytics
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow CMS, Google Analytics, Google Tag Manager, Facebook Pixel, LinkedIn Insight Tag, Lenis (smooth scrolling), GSAP (animation), Lottie animations, Material Icons
Platforms
Webflow
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • ISO 27001 certification
  • Data sovereignty with EU and NA hosting options
  • Multi-layered AI safeguards against hallucination and context drift

Analytics and tracking

Services
Google Analytics, Google Tag Manager, Facebook Pixel, LinkedIn Insight Tag
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Facebook Pixel, LinkedIn Insight Tag
Marketing tools
Facebook Pixel, LinkedIn Insight Tag
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive elements.
  2. No WHOIS data available, possibly due to domain not registered or privacy protection.
  3. Strong emphasis on AI-driven customer service automation.
  4. Multiple industry verticals targeted with tailored solutions.
  5. Good use of modern web technologies and analytics.
  6. Security posture is strong with ISO 27001 certification and HTTPS.
  7. No explicit privacy or cookie policies found on main site content.
  8. No direct contact emails or phone numbers found in content.
  9. Trust center and documentation hosted on subdomains.
  10. No signs of adult or questionable content.
Technical notes

Notes

The website is built on Webflow CMS with modern front-end technologies including GSAP for animations, Lottie for vector animations, and Lenis for smooth scrolling. It integrates multiple analytics and marketing tools such as Google Analytics, Google Tag Manager, Facebook Pixel, and LinkedIn Insight Tag. The site is fast-loading, mobile-optimized, and accessible with focus-visible outlines and semantic HTML. Hosting is via Webflow's CDN, ensuring good performance and availability. There is room for improvement in security headers and privacy compliance documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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