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Security report for docuware.com

DocuWare · Technology · N/a

Medium risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

DocuWare is a well-established enterprise software provider specializing in document management and workflow automation solutions. The website serves as a comprehensive marketing and resource portal targeting businesses seeking to digitize and automate their document processes. The company positions itself as a leader in the technology sector with a strong emphasis on security, compliance, and customer support. The site is professionally designed, mobile-optimized, and rich in content, including multilingual support and extensive resources such as webinars, case studies, and product tours. Technically, the site leverages HubSpot CMS, modern analytics tools like Matomo and Google Tag Manager, and implements robust privacy and cookie consent mechanisms. Security posture is strong with HTTPS enforced and multiple certifications displayed, though explicit security headers could be improved. Overall, the site reflects a mature digital presence aligned with enterprise standards.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching docuware.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
65
Security headers
50
Email security
80
DNS health
80
Network security
100
GDPR outside view
68
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

DocuWare operates primarily in the technology sector, offering SaaS and on-premises document management solutions. Its market positioning is strong, supported by certifications and a broad partner ecosystem including resellers and training platforms. The business model focuses on subscription and service-based revenue streams targeting medium to large enterprises. The website content and structure indicate a focus on compliance, automation, and digital transformation, appealing to finance, healthcare, manufacturing, and government sectors. The company maintains a professional brand image with consistent messaging and trust indicators. Strategic partnerships and a comprehensive resource library support customer engagement and retention.

Security posture

The website demonstrates a solid security posture with HTTPS enforced and visible certifications such as SOC 2 and ISO 27001. Privacy compliance is evident through detailed policies and a consent management platform (Osano). However, the absence of explicit security headers like CSP and HSTS is a minor gap. No public vulnerability disclosure or incident response information is found, which could be enhanced to improve transparency. No exposed sensitive data or vulnerable libraries were detected. Overall, the security maturity is appropriate for an enterprise SaaS provider, with room for incremental improvements in header policies and incident communication.

Recommendations

  1. Implement and publish a vulnerability disclosure policy and incident response contact information to enhance transparency and trust.
  2. Add and enforce security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options to strengthen defense against common web attacks.
  3. Enhance accessibility features to improve compliance with standards and user experience for all visitors.
  4. Consider publishing direct contact emails or phone numbers for sales and support to improve user trust and ease of communication.
  5. Regularly audit third-party scripts and tracking tools to ensure privacy compliance and minimize user tracking footprint.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
DocuWare
Description
DocuWare is a leading provider of document management software & solutions. Improve your document processing today with workflow automation software.
Key services
Document management software, Workflow automation, Intelligent Document Processing, Electronic signatures, Secure document archiving
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery, HubSpot CMS, Matomo Analytics, Google Tag Manager, LinkedIn Insight Tag, Twitter Universal Website Tag, Osano Consent Management
Platforms
HubSpot
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent banner with granular controls
  • Privacy policy and compliance information
  • Use of security certifications

Analytics and tracking

Services
Matomo, Google Analytics (via GTM), HubSpot Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google Ads, Twitter Ads
Tracking pixels
LinkedIn Insight Tag, Matomo Analytics, HubSpot tracking
Marketing tools
HubSpot, Osano Consent Management
Transparency
good

Site quality

Design
excellent
User experience
good
Content relevance
excellent
Navigation
good
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a corporate marketing and product information site for DocuWare document management software.
  2. Content is rich, professional, and well-structured with multiple languages supported.
  3. Strong privacy and cookie consent mechanisms are implemented.
  4. Multiple certifications and trust badges are prominently displayed.
  5. No direct contact emails or phone numbers found on the homepage; contact is via forms and account portals.
  6. Extensive use of HubSpot CMS and marketing automation tools.
  7. Analytics and tracking are implemented with user consent.
  8. No security headers explicitly detected in HTML but HTTPS is enforced.
  9. No signs of malware, phishing, or suspicious content.
  10. No vulnerability disclosure or incident response information publicly available.
Technical notes

Notes

The website is built on the HubSpot CMS platform, utilizing jQuery and various marketing and analytics scripts including Matomo, Google Tag Manager, LinkedIn Insight, and Twitter tracking. The site is mobile-optimized with responsive design and uses modern CSS and JavaScript techniques. Performance is moderate, with some room for optimization in script loading and asset management. The technical infrastructure supports multilingual content and integrates with multiple partner and service domains. No critical technical debt or vulnerabilities were detected in the visible code. The use of a consent management platform indicates a mature approach to privacy and compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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