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Security report for document360.io

Document360 · Technology · N/a

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

Document360 is a mature SaaS company founded in 2007, specializing in AI-powered knowledge base and documentation software designed for teams and customers. The platform supports creation and management of product manuals, SOPs, and user guides, targeting technical writers, developers, and operational staff across industries. The website demonstrates a professional and consistent brand presence with excellent content quality and user experience. Technically, the site is built on WordPress with modern frameworks like Bootstrap and integrates multiple marketing and analytics tools, indicating a high level of digital maturity. Security posture is good with HTTPS enabled and domain protections in place, though DNSSEC is not enabled and explicit security policies are absent. Privacy compliance is moderate due to missing visible privacy and cookie policies. Overall, the site is trustworthy and well-positioned in the technology sector.

Scanned

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching document360.io

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
42
Security headers
45
Email security
87
DNS health
85
Network security
100
GDPR outside view
85
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention document360.io, from OffSeq Breach.

Total records
991
Employees
3
Customers
980
Third parties
8
Weak passwords
10%

Latest record dated 2026-05-20 · 9 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for document360.io.

Select it in the checkout above.

Masked preview

  • –identity.document360.io2026-05-20
  • –identity.document360.io2026-04-30
  • –identity.document360.io2025-07-23

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Document360 operates in the competitive SaaS knowledge management market, leveraging AI to differentiate its offerings. Its target customers include SaaS companies, product teams, and manufacturing operators needing scalable documentation solutions. The business model is subscription-based SaaS, with a focus on enhancing team productivity and customer success. The company maintains a strong online presence with social media engagement and positive user ratings. The extensive use of third-party marketing and analytics tools suggests a data-driven growth strategy. No parent or subsidiary companies were identified, indicating an independent operation. The domain age and WHOIS data support a stable and credible business history.

Security posture

The website employs HTTPS with a valid SSL certificate and domain status protections that prevent unauthorized transfers or deletions. However, DNSSEC is not enabled, which could be a potential risk for DNS spoofing attacks. No explicit security headers were detected in the provided data, and there is no published security policy or incident response information. The site uses multiple third-party tracking and marketing scripts, which increases the attack surface and privacy considerations. No vulnerabilities or exposed sensitive data were found in the analysis. The absence of a vulnerability disclosure program or security.txt file limits transparency. Overall, the security posture is solid but could be improved with enhanced DNS security and published security policies.

Recommendations

  1. Enable DNSSEC on the domain to strengthen DNS security and prevent spoofing.
  2. Publish a comprehensive privacy policy and cookie policy with clear GDPR compliance statements.
  3. Implement and document a security policy including incident response procedures and contact channels.
  4. Add a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  5. Review and optimize third-party scripts to minimize privacy risks and improve site performance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Document360
Description
Create, manage, and publish knowledge bases, guides, manuals, and SOPs with an AI-powered documentation platform built for teams and customers
Key services
Knowledge base creation, Product documentation, User guides, Standard Operating Procedures (SOPs), AI-powered search and content creation
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress CMS, Bootstrap CSS, jQuery, Cloudflare DNS, Google Tag Manager, Visual Website Optimizer (VWO), Wistia video embedding, Facebook Pixel, LinkedIn Insight Tag, Reddit Pixel, Quora Pixel, Bing Ads, Hotjar, Twitter Ads, Google Analytics, Cookie Script
Frameworks
Bootstrap, Yoast SEO
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enabled
  • Domain status includes clientDeleteProhibited, clientRenewProhibited, clientTransferProhibited, clientUpdateProhibited

Analytics and tracking

Services
Google Analytics, Hotjar, Visual Website Optimizer (VWO), Ahrefs Analytics, Microsoft Clarity
Tracking level
extensive
Privacy practices
basic

Advertising

Ad networks
Google Ads, Bing Ads, Twitter Ads
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Reddit Pixel, Quora Pixel, Hotjar, Visual Website Optimizer (VWO)
Marketing tools
Cookie Script, AthenaHQ, OutplayHQ
Transparency
good

Site quality

Design
excellent
User experience
good
Content relevance
excellent
Navigation
good
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multimedia.
  2. Strong use of structured data and SEO best practices.
  3. Extensive use of third-party marketing and analytics tools.
  4. No explicit privacy or cookie policies found on the main page HTML.
  5. No visible security.txt or vulnerability disclosure information.
  6. WHOIS data indicates a mature and legitimate domain.
  7. No WAF or blocking mechanisms detected.
  8. Content is business-focused and safe for general audiences.
Technical notes

Notes

The website is built on WordPress CMS using Bootstrap for responsive design and integrates numerous third-party analytics and marketing tools such as Google Analytics, Hotjar, VWO, Facebook Pixel, and others. The site uses Cloudflare for DNS but does not enable DNSSEC. Performance is moderate with good mobile optimization and SEO practices including structured data (JSON-LD) and Open Graph tags. Accessibility is basic and could be enhanced. The extensive use of tracking scripts indicates a mature marketing infrastructure but requires careful privacy management. No critical technical issues were detected, but improvements in security headers and DNS security are recommended to reduce risk.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 74/100 +2Medium27 findingsView report
  2. 72/100Medium29 findingsView report
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