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Security report for docsbot.ai

UglyRobot, LLC · Technology · United States

Low risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

80/100

Risk levelLow

0–100, higher is better. How it is calculated

DocsBot AI, operated by UglyRobot, LLC, is a technology company specializing in AI-powered custom chatbots trained on user documentation and content. Their platform targets businesses seeking to automate customer support, presales, research, and internal knowledge access. With a modern SaaS business model, DocsBot offers tiered subscription plans including a free tier and advanced enterprise features. The company has established a strong market presence with over 75,000 users and 3,000 business customers, including notable clients such as Sony and WingArc1st. Their service integrates with numerous content sources and platforms, providing flexible deployment options and extensive API support. Technically, DocsBot leverages OpenAI's GPT models, vector databases, and a React/Next.js frontend hosted behind Cloudflare DNS and CDN services. The platform demonstrates high digital maturity with fast performance, mobile optimization, and good SEO practices. Security is robust, featuring HTTPS, AES256 encryption for sensitive data, and enterprise-grade security options including SSO and IP logging. However, DNSSEC is not enabled, and explicit security headers are not fully confirmed. Privacy compliance is strong with a comprehensive privacy policy and GDPR adherence, though cookie consent mechanisms and terms of service are not explicitly published. Overall, DocsBot AI exhibits a strong security posture with no detected vulnerabilities or suspicious activity. The business credibility is reinforced by detailed documentation, customer testimonials, and a transparent WHOIS registration consistent with the company's identity. The website content is professional, safe, and well-structured, supporting a high trustworthiness rating. Minor improvements in cookie policy transparency and DNS security could further enhance their compliance and security stance. Strategically, DocsBot is well-positioned in the AI chatbot market with a scalable platform and broad integration ecosystem. Continued focus on security best practices and compliance transparency will support sustained growth and customer trust.

Scanned

This is an earlier scan of docsbot.ai. View the latest report

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching docsbot.ai

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
70
Email security
87
DNS health
80
Network security
100
GDPR outside view
65
Average
80

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention docsbot.ai, from OffSeq Breach.

Total records
377
Employees
0
Customers
377
Third parties
0
Weak passwords
12%

1 subdomain affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for docsbot.ai.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

DocsBot AI operates in the competitive AI chatbot SaaS market, targeting businesses needing AI-driven customer support, internal knowledge management, and research assistance. Their competitive advantages include deep integration with over 37 content sources, flexible deployment options, and a transparent pricing model that includes free and enterprise tiers. Revenue streams are primarily subscription-based with additional income from an affiliate program. The target customer segments include SMBs to enterprises across various industries requiring AI automation. Growth indicators include a rapidly expanding user base and partnerships with recognized brands. The company maintains a strong partnership ecosystem with integrations to major platforms like Zendesk, Freshdesk, Slack, and Google services. Operationally, DocsBot emphasizes ease of use, security, and data ownership, appealing to privacy-conscious organizations.

Security posture

DocsBot AI demonstrates a mature security posture with mandatory HTTPS, encryption of sensitive API keys using AES256, and secure data storage practices. Enterprise customers benefit from advanced security features such as IP logging and Single Sign-On (SSO). The platform supports Azure OpenAI Service integration and self-hosted training data options for organizations with stringent security requirements. No critical vulnerabilities or exposed sensitive data were detected. Compliance with GDPR is confirmed, with data processing agreements and data export/deletion capabilities. However, the absence of DNSSEC and explicit vulnerability disclosure policies are areas for improvement. Incident response contact information is not publicly available, which could be enhanced to improve transparency and readiness. Overall, the security culture appears proactive and aligned with industry standards.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
  2. Publish a dedicated cookie policy and implement a user consent mechanism for cookies.
  3. Add a publicly accessible terms of service page to improve legal transparency.
  4. Establish and publish a vulnerability disclosure policy and security.txt file.
  5. Provide clear incident response contact channels such as security@ or abuse@ emails.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
UglyRobot, LLC
Description
DocsBot AI provides custom ChatGPT-powered chatbots trained on user documentation and content for support, presales, research, and more.
Key services
Custom AI chatbot creation, Integration with multiple content sources, AI-powered customer support and research bots, Analytics and team collaboration features
Content quality
excellent
Branding
consistent

Technology

Stack
OpenAI API, Cloudflare DNS, React/Next.js (implied by _next static assets), AES256 encryption for API keys
Frameworks
Next.js
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • AES256 encryption for sensitive API keys
  • Data encrypted in transit and at rest
  • Enterprise plans with SSO and IP logging
  • Enterprise options for Azure OpenAI and self-hosting

Analytics and tracking

Tracking level
moderate
Privacy practices
good

Advertising

Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website provides comprehensive AI chatbot solutions with strong technical implementation
  2. Good security posture with encrypted data and enterprise-grade options
  3. Lacks explicit cookie policy and terms of service pages
  4. Strong business credibility with testimonials and notable clients
  5. Wide range of integrations and content source support
  6. No signs of malicious or suspicious activity
Technical notes

Notes

The website is built using modern web technologies including React and Next.js, leveraging server-side rendering and static asset optimization for fast performance. Hosting and DNS are managed via Cloudflare, providing CDN and security benefits. The platform integrates OpenAI APIs for AI capabilities and uses vector databases for semantic search indexing. The site is mobile-optimized with good accessibility and SEO practices. No technical debt or deprecated libraries were detected. The extensive integration ecosystem and API offerings indicate a scalable and flexible technical infrastructure. Opportunities exist to enhance security headers and DNS configurations to further harden the platform.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 81/100 +3Low22 findingsView report
  2. 78/100Low25 findingsView report
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