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Security report for divi.help

Divi.Help · Technology · N/a

High risk. 9 critical or high findings in Network security, Security headers and 2 other checks.

Security score

49/100

Risk levelHigh

0–100, higher is better. How it is calculated

Divi.Help operates as a specialized community forum providing free support for users of the Divi WordPress theme. It also offers premium memberships granting access to a suite of Divi-related plugins, child themes, and AI-powered design tools. The business targets Divi users and web designers seeking both community assistance and advanced Divi products. The website is built on the XenForo forum platform with a UI.X theme, hosted on StableHost, and incorporates standard web technologies such as jQuery and Font Awesome icons. The site demonstrates good content quality, clear navigation, and mobile responsiveness, supporting a positive user experience. However, it lacks visible privacy, cookie, and terms of service policies, which impacts compliance and trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

9 findings rated critical or high. Fix these first.

  1. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • Critical

      Critical Service Exposed: MySQL

      Port 3306 (MySQL) is publicly accessible - MySQL - Database server

      What to do: Immediately restrict access to MySQL using firewall or VPN

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching divi.help

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
30
Email security
75
DNS health
80
Network security
0
GDPR outside view
35
Average
49

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet · found on this site
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention divi.help, from OffSeq Breach.

Total records
507
Employees
0
Customers
507
Third parties
0
Weak passwords
16%

1 subdomain affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for divi.help.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The business leverages a freemium model combining free community support with paid premium offerings, including lifetime memberships. Its market position is niche, focusing exclusively on Divi WordPress theme users, which allows for targeted product development and marketing. The presence of multiple partner domains promoting premium tools indicates a growing ecosystem around the core community. The company appears small but established since 2017, with consistent domain registration data. The lack of explicit contact information and formal policies suggests room for maturity in corporate governance and customer trust mechanisms.

Security posture

The website enforces HTTPS and has domain transfer protections in place, which are positive security indicators. However, the absence of DNSSEC and security headers, combined with the use of an outdated jQuery version, introduces potential vulnerabilities. No evidence of incident response or security policies was found, indicating limited formal security governance. The site does not expose sensitive data in the HTML, and forms appear standard without visible security flaws. Overall, the security posture is moderate but could be significantly improved by adopting modern security best practices and publishing relevant policies.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
  2. Upgrade all JavaScript libraries, especially jQuery, to current secure versions.
  3. Implement and publicly display privacy, cookie, and terms of service policies to improve compliance and user trust.
  4. Add standard security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  5. Establish and communicate an incident response process and security contact channels.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Divi.Help
Description
Divi.Help is a community forum offering free support for Divi WordPress users. It also promotes premium Divi child themes, plugins, and memberships providing access to advanced Divi tools and extensions.
Key services
Free Divi community support forum, Premium Divi child themes and plugins, Pro membership access to premium Divi extensions and AI tools
Content quality
good
Branding
consistent

Technology

Stack
jQuery 1.11.0, XenForo forum software, UI.X theme by Audentio, Google Fonts (Ubuntu, Quicksand), Font Awesome icons
Frameworks
XenForo, UI.X by Audentio
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
70/100
Good practices seen
  • HTTPS enforced (implied by base href https://divi.help/)
  • ClientTransferProhibited domain status to prevent unauthorized transfers
  • No exposed sensitive data in HTML

Analytics and tracking

Tracking level
minimal
Privacy practices
poor

Advertising

Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is a XenForo-based community forum focused on Divi WordPress theme support.
  2. No privacy, cookie, or terms of service policies found on the main page.
  3. No explicit company contact emails or phone numbers found.
  4. Multiple external links to premium product sites related to Divi.
  5. Use of older jQuery version may pose security risks.
  6. No security headers detected in HTML content.
  7. No analytics or tracking scripts explicitly detected.
  8. Good mobile responsiveness and navigation clarity.
  9. No adult or questionable content detected.
Technical notes

Notes

The website uses a mature forum software (XenForo) with a commercial UI.X theme, indicating a stable and customizable platform. Hosting is provided by StableHost, a known provider. The technology stack includes older jQuery (1.11.0), which is outdated and may pose security risks. The site loads Google Fonts and Font Awesome for styling and icons. Performance is moderate with good mobile optimization and basic accessibility features. SEO is supported by proper meta tags and structured data (JSON-LD). There is no evidence of advanced analytics or tracking scripts, which may be intentional for privacy reasons. Overall, the technical infrastructure is solid but could benefit from modernization and enhanced security controls.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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