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Security report for deviantartsupport.com

DeviantArt · Technology · N/a

Medium risk. 8 critical or high findings in Email security, Security headers and 2 other checks.

Security score

63/100

Risk levelMedium

0–100, higher is better. How it is calculated

The website https://www.deviantartsupport.com/kb/en/ serves as the official help center and knowledge base for DeviantArt, the world's largest online social community for artists and art lovers. It provides users with support articles and a search interface to find answers related to the platform. The site is professionally designed, mobile-optimized, and uses modern web technologies such as React and Sentry for error tracking. However, the domain WHOIS data is not available, which raises concerns about the domain's registration legitimacy. No privacy, cookie, or terms of service policies are explicitly found on the page, and contact information is limited to a support form without direct emails or phone numbers. Security headers and explicit security policies are not detected, indicating room for improvement in security posture. Overall, the site is accessible, safe for general audiences, and provides valuable support content, but the lack of WHOIS data and privacy compliance documentation lowers its trustworthiness score.

Scanned

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

Need hands-on remediation? Email guard@offseq.com

Keep watching deviantartsupport.com

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
30
Email security
60
DNS health
75
Network security
100
GDPR outside view
50
Average
63

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

DeviantArt operates as a leading online community platform for artists, offering a space for sharing and discovering art. The help center supports this business by providing user assistance and knowledge resources. The business model focuses on community engagement and platform support. The site targets artists and art enthusiasts globally, positioning itself as a key resource in the digital art community. The use of a dedicated support subdomain suggests a structured approach to customer service. However, the absence of WHOIS data for the domain and lack of direct contact details may indicate the use of proxy registration or third-party hosting for support services. The platform's extensive user base and brand recognition contribute to its market strength.

Security posture

The website employs HTTPS and integrates Sentry for error monitoring, which are positive security indicators. However, the absence of security headers such as Content Security Policy, HSTS, and X-Frame-Options reduces its defense-in-depth. No exposed sensitive data or vulnerable libraries were detected in the provided content. The lack of visible privacy and security policies, incident response contacts, or vulnerability disclosure mechanisms suggests gaps in compliance and transparency. The domain's WHOIS data absence is a significant concern for legitimacy and trust. Enhancing security headers, publishing clear privacy and security policies, and providing incident response contacts would improve the security posture and user trust.

Recommendations

  1. Verify and publish accurate WHOIS domain registration information to improve legitimacy.
  2. Implement and enforce security headers including CSP, HSTS, and X-Frame-Options.
  3. Publish comprehensive privacy and cookie policies with GDPR compliance details.
  4. Add clear contact information including security incident response and vulnerability disclosure channels.
  5. Regularly audit and update third-party libraries and monitor for vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
DeviantArt
Description
DeviantArt is the world’s largest online social community for artists and art lovers, providing a knowledge base for support and help.
Key services
Art community platform, User support and knowledge base
Content quality
good
Branding
consistent

Technology

Stack
React, Sentry, Wix Help Center, Cloudfront CDN
Frameworks
React
Platforms
Wix Help Center
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
50/100
Good practices seen
  • Use of Sentry for error tracking

Analytics and tracking

Services
Sentry
Tracking level
minimal
Privacy practices
poor

Advertising

Tracking pixels
Sentry
Transparency
poor

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is a professional help center for DeviantArt users.
  2. No WHOIS data available for the domain, raising legitimacy questions.
  3. No privacy, cookie, or terms of service policies found on the page.
  4. Contact is only via a support/contact form; no direct emails or phone numbers found.
  5. Uses modern web technologies including React and Sentry for error tracking.
  6. No security headers or explicit security policies detected.
  7. No adult or explicit content detected; content is safe for general audiences.
  8. No WAF or blocking mechanisms detected; site content is accessible.
Technical notes

Notes

The website is built using React and hosted on Amazon Cloudfront CDN, leveraging Wix Help Center platform technology. It uses Sentry for client-side error tracking. The site is mobile responsive with good design and navigation clarity. However, no explicit SEO optimization or accessibility features beyond basic were detected. The performance is moderate, likely due to CDN usage and modern frontend frameworks. There is no evidence of CMS beyond Wix Help Center. Technical debt appears low, but the lack of security headers and privacy compliance documentation indicates areas for modernization and compliance improvements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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