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Security report for crmlahendused.ee

BCS itera · Technology · Estonia

High risk. 10 critical or high findings in GDPR outside view, Security headers and 2 other checks.

Security score

41/100

Risk levelHigh

0–100, higher is better. How it is calculated

BCS itera is an Estonian technology company specializing in providing modern CRM and ERP solutions, including Microsoft Business Central and customer insights services. The company targets businesses seeking to manage customer journeys and sales processes effectively. The website reflects a professional B2B service provider with a clear focus on CRM-related offerings and digital transformation. The presence of a Finnish language partner site indicates regional market expansion. Technically, the website is built on WordPress with Elementor, integrating multiple analytics and marketing tools such as Google Analytics, Microsoft Clarity, and MonsterInsights. The site is served over HTTPS with a good SSL configuration, but lacks some security headers and explicit privacy or cookie policies, which are critical for GDPR compliance. No contact emails or phone numbers were found in the provided content, limiting direct communication channels. Overall, the website demonstrates moderate digital maturity with room for improvement in privacy compliance and security best practices.

Scanned

NIS2 and GDPR posture

GDPR outside view
10/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

10 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
15
Email security
70
DNS health
60
Network security
20
GDPR outside view
10
Average
41

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company operates in the technology sector, focusing on CRM and ERP solutions tailored for the Estonian market and potentially Finnish market via a partner domain. Their business model is B2B software and consulting services, offering key services such as sales CRM, customer insights, customer service, and field service management. The domain age and website content are consistent with a company founded in 2022, indicating a relatively new but established presence. The website content quality and branding are consistent and professional, supporting a credible market position. The lack of visible trust indicators such as certifications or testimonials suggests an opportunity to enhance credibility. The partnership with crm4sales.fi suggests strategic regional collaboration.

Security posture

The website benefits from HTTPS with a valid SSL certificate, ensuring encrypted communications. It employs Google reCAPTCHA to protect forms from automated abuse. However, the absence of security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options reduces the overall security posture. No exposed sensitive data or vulnerable libraries were detected in the provided content. The lack of explicit security policies, incident response contacts, or vulnerability disclosure mechanisms indicates gaps in security governance and transparency. The use of multiple third-party analytics and marketing scripts increases the attack surface and privacy risks if not properly managed. Overall, the security posture is moderate but requires enhancements to align with best practices and compliance requirements.

Recommendations

  1. Implement comprehensive privacy and cookie policies with clear GDPR compliance and consent mechanisms.
  2. Add security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
  3. Publish explicit security policies and incident response contact information to improve transparency and readiness.
  4. Enable DNSSEC on the domain to strengthen DNS security.
  5. Regularly audit and update third-party plugins and scripts to mitigate vulnerabilities and reduce privacy risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
BCS itera
Description
Juhi oma kliendi teekondateadlikult kaasaegse CRM lahendusega Juhi oma kliendi teekonda teadlikult kaasaegse CRM lahendusega Küsi pakkumist Video Puudub ülevaade müügiprotsessidest ja võimalustest? Selge ülevaade klientidest ja müügitegevusest. Palju kaotatud võimalusi ja projekte? Rohkem võite tänu juhitud ja kontrollitud protsessile. Piiratud arusaam müügimeeskonna võimekusest ja panusest? Täielik läbipaistvus ja analüütika nii isikute kui ka tiimi
Key services
ERP | Business Central, CRM | Sales, Turundus | Customer Insights, Customer Service, Field Service
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Elementor, PHP, JavaScript, Google Analytics, Microsoft SmartSlider, MonsterInsights, Google Tag Manager, Microsoft Clarity, reCAPTCHA
Frameworks
Elementor
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enabled
  • Use of Google reCAPTCHA
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Microsoft Clarity, MonsterInsights
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
Microsoft Clarity
Marketing tools
MonsterInsights
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is a professional CRM and ERP solution provider site targeting Estonian businesses
  2. No explicit privacy, cookie, or terms of service policies found on homepage
  3. Contact information such as emails or phone numbers not found in provided HTML snippet
  4. Uses modern WordPress CMS with Elementor page builder and multiple marketing/analytics tools
  5. HTTPS is enabled with good SSL configuration
  6. No security headers detected in provided data; opportunity for improvement
  7. No visible security incident response or vulnerability disclosure information
  8. External links mostly to trusted analytics and video platforms
  9. Partner domain crm4sales.fi is linked as Finnish language alternate site
Technical notes

Notes

The website is built on a modern WordPress CMS platform using the Elementor page builder, which facilitates responsive and visually appealing design. It integrates several marketing and analytics tools including Google Analytics, Microsoft Clarity, MonsterInsights, and Google Tag Manager, indicating a mature approach to user behavior tracking and marketing optimization. The hosting is provided by Zone Media OÜ, a known Estonian registrar and hosting provider. Performance is moderate with good mobile optimization but basic accessibility features. SEO optimization is good with proper meta tags and structured data (JSON-LD) for organization and webpage schema. The site uses reCAPTCHA for form security but lacks visible contact forms in the provided content. There is an opportunity to improve technical security by adding missing HTTP security headers and enabling DNSSEC.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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