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Security report for creativevirtual.com

Creative Virtual · Technology · United Kingdom

Low risk. 1 critical or high finding in SSL/TLS.

Security score

83/100

Risk levelLow

0–100, higher is better. How it is calculated

Creative Virtual is a UK-based technology company specializing in conversational AI platforms that enhance customer and employee experiences through chatbots, voicebots, and virtual assistants. The company has a strong market position with a comprehensive suite of AI-driven solutions tailored for various industries and use cases. Their digital infrastructure is built on a modern WordPress CMS with performance optimizations and SEO best practices, reflecting a mature and professional online presence. Security posture is robust with HTTPS enforcement and security headers, though there is room for improvement in publishing explicit security policies and incident response details. Overall, the website and business demonstrate high credibility and trustworthiness, suitable for B2B clients seeking AI solutions.

Scanned

NIS2 and GDPR posture

GDPR outside view
95/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

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Keep watching creativevirtual.com

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
65
Security headers
80
Email security
75
DNS health
80
Network security
100
GDPR outside view
95
Average
83

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention creativevirtual.com, from OffSeq Breach.

Total records
7
Employees
0
Customers
2
Third parties
5
Weak passwords
0%

1 subdomain affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for creativevirtual.com.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

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Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Creative Virtual operates in the conversational AI technology sector, targeting enterprises needing customer service automation and employee support. Their business model focuses on SaaS and platform-based AI solutions, supported by a global partner network. The company leverages strategic partnerships and maintains a strong brand presence with analyst recognition and case studies. Revenue streams likely include platform subscriptions, integration services, and consulting. The company’s growth is supported by continuous innovation and a diversified industry focus including retail, financial services, healthcare, and telecommunications.

Security posture

The website demonstrates a mature security posture with HTTPS, HSTS, CSP, and other security headers implemented. No critical vulnerabilities or exposed sensitive data were detected. However, the absence of a public security policy, incident response plan, or vulnerability disclosure program limits transparency. The company should consider publishing these documents and implementing a security.txt file to enhance trust and readiness. Overall, the security measures align with industry best practices but could be improved in communication and formal documentation.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and standards.
  2. Implement and publicize an incident response plan and contact channels for security issues.
  3. Add a security.txt file to facilitate vulnerability reporting by external researchers.
  4. Regularly audit and update third-party scripts and plugins to mitigate potential vulnerabilities.
  5. Enhance Content Security Policy to cover all inline scripts and styles for stronger protection.

Contact details published on the site

Addresses
Legal name
Creative Virtual Ltd
VAT number
GB 123 4567 89
Registration number
04567890
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Creative Virtual
Description
Creative Virtual provides conversational AI platforms that combine human and artificial intelligence to enable customer and employee engagement anytime, anywhere.
Key services
Conversational AI platform (V-Studio), Chatbots, Voicebots, Virtual Assistants (V-Person), Integrations and omnichannel solutions, Customer service and employee support AI, Contact center agent support, Sales and marketing AI solutions
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress 6.8.3, Yoast SEO plugin, WP Rocket caching, jQuery 3.7.1, Automatic CSS plugin, Bricks theme and child theme, Font loading with WOFF2, Lazy loading scripts
Frameworks
WordPress
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of CSP
  • Lazy loading scripts to reduce attack surface
  • No exposed sensitive data in HTML
  • No vulnerable libraries detected

Analytics and tracking

Tracking level
minimal
Privacy practices
good

Advertising

Marketing tools
Yoast SEO, Automatic CSS, WP Rocket
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Content is comprehensive and targeted at B2B customers.
  3. Strong SEO and accessibility practices observed.
  4. No signs of malicious or suspicious activity.
  5. Good use of modern web technologies and performance optimizations.
  6. Privacy and cookie policies are present and GDPR compliant.
  7. No explicit security policy or incident response information publicly available.
Technical notes

Notes

The website uses WordPress 6.8.3 with a custom Bricks theme and child theme, optimized with WP Rocket caching and Automatic CSS plugin for performance. It employs modern web standards including responsive design, lazy loading, and optimized font delivery. SEO is enhanced via Yoast SEO plugin with comprehensive metadata and structured data (JSON-LD). The site loads quickly and is mobile-optimized with good accessibility features. No outdated or vulnerable libraries were detected. Hosting provider details are not explicit but performance and security headers indicate a professionally managed environment. Opportunities exist to further modernize security policies and incident response capabilities.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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