Is count.ly Safe? Security Analysis for Countly Ltd.
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Above Technology avg (72)
GDPR-aligned
Data handling
EU
Hosting region
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Countly Ltd. operates a privacy-focused first-party digital analytics and customer engagement platform, offering both on-premise and private cloud hosting solutions. The company targets businesses and product teams that require comprehensive data capture, analysis, and engagement tools while maintaining strict data ownership and privacy. Countly holds a strong market position as a leader in privacy-centric analytics, supported by a broad SDK ecosystem covering mobile, web, desktop, and connected devices. The website reflects a mature digital presence with excellent content quality, professional design, and clear navigation. Technically, Countly leverages modern web technologies including asynchronous JavaScript SDKs, Webflow CMS, and Cloudflare DNS services. The platform supports extensive data collection and user tracking capabilities, integrating advanced analytics and engagement features. Performance and mobile optimization are excellent, with good accessibility and SEO practices in place. From a security perspective, Countly demonstrates a robust posture with HTTPS enforcement, domain transfer protection, and recognized certifications such as SOC 2 Type 2 and ISO 27001/27017/27018. The platform emphasizes privacy by design and offers self-hosting options for complete data control. However, DNSSEC is not enabled, and no explicit incident response or vulnerability disclosure policies are publicly available, representing areas for improvement. Overall, Countly presents a trustworthy and professional digital analytics solution with strong privacy and compliance focus. The website and domain registration details align well, supporting legitimacy. Strategic recommendations include enabling DNSSEC, publishing vulnerability disclosure information, and enhancing security header implementation to further strengthen security and trust.
Detected Technologies
3 urgent findings need attention
3 high
Keep count.ly under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
5 findings
60/100
GDPR Compliance
1 finding
95/100
NIS2 Compliance
6 findings
47/100
Email Security
4 findings
85/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Countly is positioned as a privacy-first analytics provider with a SaaS and self-hosted business model. Its competitive advantages include comprehensive SDK coverage, privacy-centric architecture, and enterprise-grade certifications. Revenue streams likely include subscription fees for enterprise and hosted solutions. The target customer segments are product teams and businesses requiring detailed analytics with data sovereignty. The company showcases a strong partnership ecosystem with notable customers such as SAP, Coca-Cola, AWS, and Deutsche Telekom. Growth indicators include continuous feature expansion (e.g., upcoming AI-powered analytics) and active community engagement via Discord and open source contributions. The company maintains a consistent brand and professional content, reinforcing market credibility.
Security Posture Analysis
Comprehensive Security Assessment
Countly exhibits a mature security posture with enforced HTTPS, domain transfer lock, and multiple industry certifications (SOC 2 Type 2, ISO 27001, ISO 27017, ISO 27018). The platform is designed with privacy-first principles, offering self-hosting and private cloud options to enhance data control. Security best practices include secure SDKs, event tracking, and privacy compliance. However, the absence of DNSSEC and public incident response contacts or vulnerability disclosure policies are gaps. No exposed sensitive data or vulnerable libraries were detected. Overall, the security culture appears strong but could benefit from enhanced transparency and DNS security measures.
Strategic Recommendations
Priority Actions for Security Improvement
Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
✨Observations
Comprehensive website and business-context analysis.
AI-Enhanced Website Analysis
Business Insights
Countly Ltd.
Countly is a first-party digital analytics and customer engagement platform offering on-premise or private cloud hosting for mobile, web, and desktop apps.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- Client transfer prohibited domain status
- Privacy-first design
- Self-hosting options
- Use of security certifications
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and professional design
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Content-Type-Options header
Prevents MIME type sniffing
Missing X-XSS-Protection header
Legacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
Controls referrer information sent with requests
Missing Permissions-Policy header
Controls browser features and APIs
Sensitive data may be cached
Cache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Data Protection Officer mentioned
Large organizations may need to designate a DPO under GDPR
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No vulnerability disclosure policy
NIS2 encourages coordinated vulnerability disclosure
No incident response procedures found
NIS2 requires documented incident response and business continuity plans
No business continuity planning found
NIS2 emphasizes operational resilience and business continuity
No security contact information
NIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
Clear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
Consider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Strict DMARC Alignment
Strict alignment may cause legitimate emails to fail
No BIMI Record
BIMI displays brand logos in email clients
No MTA-STS Policy
MTA-STS enforces TLS for email delivery
No TLS-RPT Record
TLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
Server supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
OCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
Certificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
SSL certificate expires in 59 days
Partial SSL/TLS Assessment
Completed 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
DNSSEC is not configured for this domain
CAA Records Not Configured
Certificate Authority Authorization (CAA) records not found
Domain Delete Lock Not Enabled
Domain can be deleted without additional verification
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
No unnecessary services detected on common risky ports
How does count.ly compare?
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🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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