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Security report for copper.com

Copper · Technology · N/a

Medium risk. 6 critical or high findings in SSL/TLS, Security headers and 1 other check.

Security score

55/100

Risk levelMedium

0–100, higher is better. How it is calculated

Copper is a professional SaaS company specializing in CRM software solutions designed to help businesses build and maintain stronger customer relationships. The company positions itself as an established CRM provider with a focus on seamless integration with Google Workspace, offering a suite of services including contact management, deal tracking, project management, email marketing, task automation, reporting, and mobile CRM capabilities. The website reflects a mature digital presence with modern technologies and a user-friendly design optimized for both desktop and mobile users. Security-wise, the site enforces HTTPS and implements standard security headers, but lacks publicly available detailed security policies or incident response information. The absence of WHOIS data suggests privacy protection or alternative domain registration, which slightly impacts trust but is not uncommon for technology companies. Overall, Copper presents a credible and professional business front with good privacy compliance and marketing practices.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching copper.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
15
Email security
75
DNS health
85
Network security
100
GDPR outside view
53
Average
55

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Copper operates in the technology sector, specifically targeting businesses seeking CRM solutions. Its business model is SaaS-based, generating revenue through subscriptions. The company leverages integrations with Google Workspace to differentiate itself in a competitive CRM market. The website's content and structure indicate a medium-sized enterprise with consistent branding and a focus on user experience. Marketing tools like Marketo and Cookiebot are used for lead generation and compliance. The lack of explicit company contact details suggests reliance on digital channels and forms for customer engagement. No subsidiaries or parent company information is evident. The company maintains a strong social media presence, enhancing its market reach and customer engagement.

Security posture

Copper's website demonstrates a solid security posture with HTTPS enforced and multiple security headers implemented, including HSTS and Content Security Policy. The use of reputable third-party marketing and analytics tools is evident, though no vulnerabilities or exposed sensitive data were detected in the HTML content. However, the absence of a published security policy, incident response plan, or vulnerability disclosure program limits transparency and preparedness perception. No direct security contact information is provided, which could hinder incident reporting. Overall, the security maturity is good but could be improved by publishing formal security documentation and establishing clear communication channels for security incidents.

Recommendations

  1. Publish a dedicated security policy and incident response information on the website to enhance transparency and trust.
  2. Implement and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting of security issues.
  3. Provide a direct security contact email (e.g., security@copper.com) to facilitate communication regarding security concerns.
  4. Regularly review and audit third-party scripts and marketing tools to mitigate potential security risks.
  5. Enhance contact information availability by including verified company emails and phone numbers to improve business credibility.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Copper
Description
Win clients for life with Copper CRM software solutions. Give us a try and see how we can help your business build stronger customer relationships.
Key services
Contact management, Deal tracking, Project management, Email marketing, Task automation, Reporting, App integrations, Mobile CRM
Content quality
excellent
Branding
consistent

Technology

Stack
Next.js, React, Google Tag Manager, Marketo Munchkin, Cloudfront CDN, Calendly embed
Frameworks
React, Next.js
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • No exposed sensitive data in HTML
  • Secure forms with CAPTCHA (Calendly embed)

Analytics and tracking

Services
Google Analytics (via GTM), Marketo Munchkin
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Marketo Munchkin, Cookiebot
Marketing tools
Marketo, Cookiebot
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. Professional SaaS CRM provider targeting business users.
  3. Strong use of modern web technologies and marketing tools.
  4. No direct company contact emails or phone numbers found in HTML; contact via forms and social media.
  5. No explicit security policy or incident response info published.
  6. WHOIS data unavailable, possibly due to privacy protection or domain registration under different name.
  7. Good privacy and cookie policy presence with consent mechanism.
  8. No adult or questionable content detected.
Technical notes

Notes

The website is built using modern web technologies including Next.js and React, hosted on Amazon Cloudfront CDN for performance and scalability. It integrates marketing and analytics tools such as Google Tag Manager and Marketo Munchkin, and uses Cookiebot for cookie consent management. The site is well-optimized for mobile devices and demonstrates good SEO practices with comprehensive meta tags and Open Graph data. Accessibility features are present but could be further enhanced. The technical infrastructure supports fast loading times and a smooth user experience. No CMS was explicitly detected, suggesting a custom or headless architecture. Overall, the technical implementation is robust and aligns with industry best practices for SaaS platforms.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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