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Security report for contentful.com

Contentful · Technology · N/a

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

75/100

Risk levelMedium

0–100, higher is better. How it is calculated

Contentful is a leading enterprise Digital Experience Platform (DXP) provider specializing in AI-driven analytics and content management solutions. Their platform enables businesses and developers to personalize and optimize digital experiences at scale, leveraging modern SaaS delivery models. The website reflects a mature digital presence with professional design, clear navigation, and comprehensive content describing their services and value proposition. Technically, the site is built on modern frameworks such as Next.js and React, hosted likely on Vercel, and incorporates advanced features like Lottie animations and consent management via Osano. Security posture is strong with HTTPS enforced, robust security headers, and no visible vulnerabilities. However, the absence of explicit security policies, incident response information, and vulnerability disclosure mechanisms suggests room for improvement in transparency and readiness. The WHOIS data is notably missing or unavailable, which slightly reduces trust but does not detract significantly from the overall credibility given the professional web presence and consistent branding. Strategic recommendations include publishing detailed security and incident response policies, adding vulnerability disclosure channels, and providing direct company contact information to enhance trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Twitter, LinkedIn, YouTube, Google APIs

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching contentful.com

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
75
Email security
85
DNS health
85
Network security
100
GDPR outside view
35
Average
75

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention contentful.com, from OffSeq Breach.

Total records
5,851
Employees
0
Customers
5,806
Third parties
45
Weak passwords
9%

11 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for contentful.com.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Contentful operates in the technology sector, targeting enterprise customers and developers who require scalable content management and digital experience solutions. Their business model is SaaS-based, offering a cloud-native platform with AI analytics capabilities. The company maintains a strong market position as an innovator in content personalization and optimization. Their digital ecosystem includes integrations with marketing automation tools like Marketo and consent management platforms such as Osano, indicating a focus on compliance and marketing effectiveness. The website's extensive use of social media and developer resources suggests a strategy to engage both technical and business audiences. While no explicit financial or founding data was found, the enterprise scale and comprehensive service offerings imply a large organization with significant market reach. Partnerships and subsidiary information were not identified in the provided data.

Security posture

The website demonstrates a high level of security maturity with enforced HTTPS, comprehensive security headers including CSP with nonce, and no exposed sensitive data. The use of modern frameworks and hosting platforms further supports a secure infrastructure. However, the lack of published security policies, incident response plans, and vulnerability disclosure mechanisms indicates gaps in security transparency and community engagement. No direct security contact emails were found, which may hinder timely incident reporting. Privacy compliance is well addressed through detailed privacy and cookie policies with consent mechanisms, aligning with GDPR requirements. Overall, the security posture is strong technically but could benefit from enhanced policy publication and communication channels.

Recommendations

  1. Publish a detailed security policy and incident response plan on the website.
  2. Implement and publicize a vulnerability disclosure program or security.txt file.
  3. Provide direct company security contact emails (e.g., security@contentful.com) for incident reporting.
  4. Enhance business credibility by making verified company contact emails and phone numbers available.
  5. Maintain and update privacy and cookie policies regularly to ensure ongoing GDPR and global compliance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Contentful
Description
Contentful DXP uses AI-driven analytics to help you personalize, optimize, and create standout digital experiences at scale. Effortlessly.
Key services
Contentful DXP, AI-driven analytics, Personalization, Content management APIs
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, JavaScript, Google Tag Manager, Marketo Munchkin, Osano CMP, Lottie animations
Frameworks
Next.js
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Content Security Policy with nonce
  • No exposed sensitive data in HTML
  • Use of security headers

Analytics and tracking

Services
Google Analytics (via GTM), Marketo Munchkin
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Marketo Munchkin, Osano CMP
Marketing tools
Marketo, Osano Consent Management Platform
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive features.
  2. No WAF or blocking mechanisms detected.
  3. WHOIS data is missing or unavailable, which is unusual for an enterprise site.
  4. Strong use of modern web technologies and frameworks.
  5. Good privacy and cookie policies with consent mechanisms.
  6. No direct company contact emails or phone numbers found in HTML; contact via sales form.
  7. No explicit security policy or incident response info published.
  8. No vulnerability disclosure or security.txt found.
  9. Social media links are consistent with company branding.
Technical notes

Notes

The website is built using a modern tech stack centered on React and Next.js, enabling server-side rendering and optimized performance. Hosting appears to be on Vercel, supported by the presence of Vercel-specific scripts and speed insights. The site uses advanced front-end features such as Lottie animations for rich media experiences. Analytics and marketing tools integrated include Google Tag Manager, Marketo Munchkin, and Osano for consent management, reflecting a mature digital marketing infrastructure. Performance is fast with good mobile optimization and accessibility features. SEO is well implemented with proper meta tags, Open Graph, Twitter cards, and structured data in JSON-LD format. No technical debt or legacy technologies were detected. Opportunities exist to improve technical transparency by adding security.txt and incident response automation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100 −12Medium25 findingsView report
  2. 87/100 +5Low22 findingsView report
  3. 82/100Low18 findingsView report
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