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Security report for concur.com

SAP Concur · Technology · United States

Low risk. 4 critical or high findings in Security headers and GDPR outside view.

Security score

81/100

Risk levelLow

0–100, higher is better. How it is calculated

SAP Concur is a leading provider of spend management software, integrating travel, expense, and invoice management on a unified platform. The company targets businesses of all sizes, offering AI-enabled tools to simplify and automate spend processes. As a subsidiary of SAP, Concur holds a strong market position with a comprehensive suite of products and global reach. The website reflects a mature digital presence with extensive product information, customer case studies, and multiple regional versions. Technically, the site is built on Drupal CMS with modern JavaScript libraries and integrates advanced analytics and performance monitoring tools such as New Relic and Adobe Target. The presence of TrustArc for cookie consent and Google reCAPTCHA for form security indicates a focus on privacy and security compliance. The site is mobile-optimized and accessible, providing a professional user experience. Security posture is strong with HTTPS enforced, security headers present, and no visible vulnerabilities. However, the absence of explicit security policy or incident response information is noted. Privacy compliance is well addressed with GDPR-consistent policies and consent mechanisms. Overall, the site demonstrates high trustworthiness and professionalism. Recommendations include publishing a dedicated security policy and vulnerability disclosure page, enhancing transparency around incident response, and maintaining continuous monitoring of third-party scripts and integrations to mitigate risks.

Scanned

NIS2 and GDPR posture

GDPR outside view
70/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching concur.com

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
55
Email security
80
DNS health
80
Network security
100
GDPR outside view
70
Average
81

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

SAP Concur operates in the technology sector, focusing on enterprise spend management solutions. Its business model is subscription-based SaaS, targeting enterprises, midmarket, and small businesses globally. The company leverages AI to differentiate its offerings and maintains a strong partnership ecosystem, including integration with SAP and other financial platforms. The website's extensive product catalog, regional localization, and customer testimonials indicate a mature market presence and strategic growth focus. The absence of WHOIS data is likely due to privacy or registry restrictions but does not detract from the company's established reputation.

Security posture

The website exhibits a mature security posture with enforced HTTPS, use of Google reCAPTCHA on forms, and cookie consent managed by TrustArc. Security headers such as X-UA-Compatible are present, and no sensitive data is exposed in the HTML. The site uses New Relic for monitoring and performance analytics, indicating proactive operational security. However, there is no visible security.txt or vulnerability disclosure page, and no incident response contacts are published, which are areas for improvement. Overall, the site aligns well with industry best practices but could enhance transparency and readiness for security incidents.

Recommendations

  1. Publish a dedicated security policy page detailing security frameworks and controls.
  2. Implement and publicize a vulnerability disclosure or bug bounty program.
  3. Add incident response contact information for security issues.
  4. Regularly audit third-party scripts and dependencies for vulnerabilities.
  5. Enhance user privacy transparency with detailed data retention and processing disclosures.

Contact details published on the site

Addresses
Legal name
SAP Concur
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
SAP Concur
Description
SAP Concur simplifies spend management for travel, expense and invoice for total visibility and greater control.
Key services
Concur Expense, Concur Travel, Concur Invoice, Budget Management, Expense Fraud Detection, Event Management, Analytics, Integrations with SAP and other platforms
Content quality
excellent
Branding
consistent

Technology

Stack
Drupal CMS, Google reCAPTCHA, TrustArc cookie consent, New Relic monitoring, JavaScript libraries for analytics and performance
Frameworks
Drupal
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Google reCAPTCHA on contact form
  • Cookie consent with TrustArc
  • No exposed sensitive data in HTML

Analytics and tracking

Services
New Relic, Adobe Target
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Akamai (BOOMR), New Relic
Tracking pixels
New Relic, TrustArc
Marketing tools
Adobe Target, TrustArc Consent Manager
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and navigation
  2. Strong branding consistent with SAP Concur
  3. Comprehensive product and solution offerings detailed
  4. Multiple language and regional site versions available
  5. Contact form includes CAPTCHA and GDPR opt-in options
  6. Social media presence is active and linked
  7. Use of modern web technologies and analytics tools
  8. No signs of malicious or suspicious content
  9. Privacy and cookie policies are present and compliant
Technical notes

Notes

The website is built on Drupal CMS, leveraging modern JavaScript libraries and third-party services such as New Relic for monitoring and Adobe Target for marketing optimization. It uses TrustArc for GDPR-compliant cookie consent and Google reCAPTCHA for bot protection on forms. The site is well-structured with comprehensive meta tags, Open Graph, and JSON-LD structured data for SEO and social media integration. Performance appears optimized with asynchronous script loading and CDN usage. Mobile responsiveness and accessibility features are well implemented, contributing to a high-quality user experience. Technical risks are minimal but should be managed through continuous monitoring and updates.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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