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Security report for coffeecreamthemes.com

Coffeecream Themes · Technology · N/a

Medium risk. 7 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

Coffeecream Themes operates a dedicated support portal hosted on the Freshdesk platform, providing customers with knowledge base articles and assistance related to their WordPress themes and plugins. The portal is designed to help users with theme updates, plugin management, localization, and installation processes. The business targets WordPress users and developers seeking specialized theme support, positioning itself as a niche provider in the WordPress theme market. The website content is professional and relevant, though limited to support documentation without broader corporate information or direct contact details. Technically, the portal leverages Freshdesk's SaaS infrastructure, utilizing standard web technologies such as jQuery and Prism.js for code highlighting, along with Google Fonts for typography. The site is mobile optimized and performs moderately well, though accessibility and SEO optimizations are basic. HTTPS is enforced with a valid SSL certificate, and CSRF tokens are implemented in forms, indicating attention to basic security practices. However, the absence of security headers and privacy policy pages suggests room for improvement in security and compliance. From a security perspective, the portal shows a solid baseline with HTTPS and secure form handling but lacks advanced security headers and explicit privacy compliance indicators. No vulnerabilities or exposed sensitive data were detected in the provided content. The WHOIS data for the subdomain is unavailable as expected for a Freshdesk-hosted subdomain, which is consistent with the platform's model. The legitimacy of the site is supported by its association with Freshdesk, a reputable service provider. Overall, the site is a functional and professional support portal with good content quality and moderate technical maturity. Strategic improvements in privacy disclosures, security headers, and contact transparency would enhance trust and compliance. The risk profile is low given the nature of the content and hosting environment, but attention to compliance and security best practices is recommended.

Scanned

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google APIs

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching coffeecreamthemes.com

This scan found 16 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
50
Email security
100
DNS health
85
Network security
100
GDPR outside view
50
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention coffeecreamthemes.com, from OffSeq Breach.

Total records
415
Employees
0
Customers
415
Third parties
0
Weak passwords
12%

6 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for coffeecreamthemes.com.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Coffeecream Themes focuses on WordPress theme development and support, serving a specialized market segment of WordPress users requiring theme customization and maintenance. The business model centers on selling themes and providing ongoing support through a Freshdesk-hosted portal. The company appears small in size with no public parent or subsidiary affiliations. The support portal's content indicates a customer-centric approach with detailed FAQs and guides, which can foster customer loyalty and reduce support overhead. The lack of direct contact information and corporate disclosures limits external visibility but aligns with a lean operational model leveraging SaaS platforms. The partnership with Freshdesk enhances operational efficiency and customer service capabilities. Growth indicators are not evident from the data, but the niche focus suggests a stable market position within the WordPress ecosystem.

Security posture

The security posture of the Coffeecream Themes support portal is adequate for its function as a customer support site. HTTPS is enforced, and CSRF tokens are implemented, which protects user interactions from common web attacks. However, the absence of security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options reduces defense-in-depth and may expose the site to clickjacking or MIME sniffing risks. No evidence of vulnerable libraries or exposed sensitive data was found. Privacy compliance is weak due to missing privacy policy and limited cookie consent mechanisms. Incident response and security contact information are not provided, which could delay handling of security issues. Overall, the portal demonstrates basic security hygiene but would benefit from enhanced security controls and compliance documentation.

Recommendations

  1. Implement comprehensive privacy and cookie policies with clear user consent mechanisms to improve GDPR compliance.
  2. Add security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to strengthen security posture.
  3. Publish clear contact information including security incident response contacts to improve transparency and readiness.
  4. Enhance accessibility features to meet WCAG standards and improve user experience for all users.
  5. Improve SEO metadata and add structured data (JSON-LD) to boost search engine visibility and content discoverability.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Coffeecream Themes
Description
Support portal for Coffeecream Themes, providing knowledge base articles and customer support for WordPress themes and plugins.
Key services
WordPress theme updates, Plugin updates, Theme installation, Localization and translation support, Demo data import assistance
Content quality
good
Branding
moderate

Technology

Stack
Freshdesk, jQuery, Prism.js, Google Fonts
Platforms
Freshdesk Support Portal
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • CSRF token implemented in forms

Analytics and tracking

Tracking level
minimal
Privacy practices
poor

Advertising

Transparency
poor

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is a support portal hosted on Freshdesk platform.
  2. No independent domain registration data available for subdomain.
  3. Content is focused on WordPress theme support and FAQs.
  4. No direct contact emails or phone numbers found on the page.
  5. Cookie policy is present but no explicit consent mechanism detected.
  6. No privacy policy or terms of service pages linked.
  7. No security headers detected in provided data.
  8. HTTPS is enforced with valid SSL.
  9. No signs of adult or inappropriate content.
  10. No analytics or tracking scripts detected beyond Freshdesk assets.
Technical notes

Notes

The portal is built on the Freshdesk SaaS platform, utilizing standard web technologies including jQuery and Prism.js for UI and code highlighting. Google Fonts are used for typography, and the site loads multiple CSS and JS assets from Freshdesk's CDN infrastructure. The HTML is valid and includes meta tags for viewport and charset, supporting responsive design. Performance is moderate, with no major blocking issues detected. The site lacks advanced SEO features such as JSON-LD structured data and comprehensive meta descriptions. Accessibility is basic with some ARIA roles and labels but could be improved. The hosting on Freshdesk ensures reliable uptime and security at the infrastructure level, but the site itself could benefit from additional technical enhancements to improve security, SEO, and accessibility.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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