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Security report for cm.com

CM.com · Technology · Netherlands

Low risk. 3 critical or high findings in Security headers and SSL/TLS.

Security score

81/100

Risk levelLow

0–100, higher is better. How it is calculated

CM.com is a well-established technology company specializing in AI-powered customer engagement and communication platforms. With over 25 years of experience, it offers businesses seamless omnichannel communication solutions leveraging no-code AI tools. The company targets enterprises seeking to enhance customer journeys and engagement through innovative technology. The website reflects a mature digital presence with professional design and comprehensive content, supporting its market position as a leading communication technology provider. Technically, the website employs modern JavaScript frameworks such as Vue.js, integrates advanced analytics tools like Microsoft Clarity and Google Analytics, and implements robust cookie consent mechanisms via Cookiebot. The site is mobile-optimized, fast-loading, and SEO-friendly, indicating a high level of digital maturity and technical infrastructure quality. From a security perspective, CM.com enforces HTTPS, uses multiple security headers, and maintains ISO 27001 certification, demonstrating a strong commitment to information security. However, the absence of a publicly accessible security policy, incident response contacts, and vulnerability disclosure mechanisms suggests areas for improvement in transparency and security communication. Overall, CM.com presents a low-risk profile with a professional and trustworthy online presence. Strategic enhancements in security policy disclosure and incident response readiness would further strengthen its security posture and stakeholder confidence.

Scanned

NIS2 and GDPR posture

GDPR outside view
95/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching cm.com

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
65
Security headers
50
Email security
87
DNS health
90
Network security
100
GDPR outside view
95
Average
81

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

CM.com operates in the technology and telecommunications sectors, providing AI-driven communication platforms primarily to business clients. Its B2B SaaS model focuses on delivering scalable, no-code AI engagement tools that facilitate personalized customer interactions across multiple channels. The company’s competitive advantage lies in its long-standing market presence, comprehensive service offerings, and adherence to security standards like ISO 27001. Revenue streams likely include subscription fees and service charges for platform usage. The target customer segments include medium to large enterprises seeking advanced communication solutions. Partnerships with companies like CX Company and Company Webcast enhance its ecosystem. The company’s digital footprint and content quality indicate a mature and strategically positioned business with growth potential in AI-powered communications.

Security posture

CM.com demonstrates a mature security posture with enforced HTTPS, comprehensive use of security headers, and ISO 27001 certification, reflecting adherence to international security standards. The website’s cookie consent mechanism is robust, offering granular user controls aligned with GDPR requirements. No critical vulnerabilities or exposed sensitive data were detected in the website content. However, the lack of a dedicated security policy page, incident response contact information, and vulnerability disclosure policy limits transparency and may hinder rapid incident communication. Enhancing these areas would improve compliance with best practices and regulatory expectations. Overall, the security maturity is strong but could benefit from improved communication and formalized disclosure mechanisms.

Recommendations

  1. Publish a dedicated security policy page detailing security practices and commitments.
  2. Provide clear incident response contact information, including security@ or abuse@ email addresses.
  3. Implement and publicly disclose a vulnerability disclosure policy or security.txt file.
  4. Consider publishing Data Protection Officer contact details to enhance GDPR compliance transparency.
  5. Regularly review and update cookie and privacy policies to maintain compliance with evolving regulations.

Contact details published on the site

Addresses
Legal name
CM Telecom B.V.
Registration number
34286715
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
CM.com
Description
CM.com provides an AI-powered platform enabling seamless customer engagement across multiple channels with no-code AI solutions.
Key services
AI-powered customer engagement platform, Omnichannel communication, No-code AI tools
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Vue.js, Google Tag Manager, Microsoft Clarity, Cookiebot
Frameworks
Vue.js
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with granular controls
  • Use of security headers
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Microsoft Clarity, Google Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Microsoft Clarity, Google Analytics (via GTM)
Marketing tools
Cookiebot
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. Professional and modern design with responsive layout.
  3. Comprehensive cookie consent and privacy mechanisms implemented.
  4. No direct company emails or phone numbers found in HTML; contact likely via forms.
  5. WHOIS data unavailable, possibly due to privacy or registry restrictions.
  6. Use of multiple analytics and tracking services with user consent.
  7. No explicit security.txt or vulnerability disclosure policy found.
  8. ISO 27001 certification indicated, enhancing trust.
  9. No adult or questionable content detected.
Technical notes

Notes

The website is built using modern web technologies including Vue.js and JavaScript, supported by analytics and consent management tools such as Microsoft Clarity, Google Tag Manager, and Cookiebot. The site is well-optimized for performance and mobile responsiveness, with fast loading times and good accessibility features. SEO practices are evident through proper meta tags and Open Graph data. No CMS was explicitly detected, suggesting a custom or proprietary platform. Hosting provider details are not disclosed in the HTML content. The technical infrastructure supports a professional and scalable digital presence, though continuous monitoring for library vulnerabilities and performance optimization is recommended.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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