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Security report for clickup.com

ClickUp · Technology · United States

Low risk. 1 critical or high finding in SSL/TLS.

Security score

86/100

Risk levelLow

0–100, higher is better. How it is calculated

ClickUp is a well-established SaaS company founded in 2001, offering an integrated productivity platform that consolidates tasks, documents, goals, and chat into a single application. Positioned as a leading solution in the productivity and project management market, ClickUp targets businesses and teams seeking to streamline workflows and maximize productivity. The website reflects a mature digital presence with a professional design, clear navigation, and comprehensive content tailored to its audience. Technically, the site leverages modern frameworks such as Next.js and React, hosted on AWS infrastructure, and integrates advanced analytics and marketing tools with robust consent management via OneTrust. Security posture is strong with HTTPS enforcement, domain protection statuses, and cookie consent mechanisms, though DNSSEC is not enabled and no explicit security policy or vulnerability disclosure program is publicly available. Overall, ClickUp demonstrates a high level of digital maturity and business credibility, with room for improvement in transparency around security policies and incident response.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

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Keep watching clickup.com

This scan found 14 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
65
Email security
77
DNS health
90
Network security
100
GDPR outside view
100
Average
86

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

ClickUp operates in the technology sector with a focus on productivity software delivered as SaaS. Its business model includes free and paid subscription tiers, appealing to a broad range of customers from small teams to enterprises. The company emphasizes AI integration and comprehensive feature sets as competitive advantages. The website's integration with multiple analytics and marketing platforms indicates a data-driven approach to customer engagement and growth. The absence of direct contact emails or phone numbers on the homepage suggests a controlled communication channel primarily through forms and sales inquiries. No parent or subsidiary companies are identified, indicating ClickUp operates as an independent entity. The company's market position is strong, supported by consistent branding and trust signals such as secure domain registration and privacy compliance.

Security posture

ClickUp's website security is robust, featuring HTTPS with strong SSL configuration and multiple security headers that mitigate common web vulnerabilities. The domain is protected against unauthorized changes with clientDeleteProhibited and clientTransferProhibited statuses. Consent management is implemented using OneTrust, ensuring GDPR compliance and user privacy preferences are respected. However, DNSSEC is not enabled, which could be a potential area for enhancement. The lack of a publicly accessible security policy or incident response contact information limits transparency for security researchers and users. No vulnerabilities or exposed sensitive data were detected in the analyzed content. The security score reflects a mature posture with recommendations to publish security policies and enable DNSSEC for further trust enhancement.

Recommendations

  1. Enable DNSSEC on the domain to strengthen DNS security and prevent spoofing.
  2. Publish a dedicated security policy page outlining security practices and compliance frameworks.
  3. Establish and publicize a vulnerability disclosure program or security.txt file to facilitate responsible reporting.
  4. Provide explicit incident response contact channels such as security@ or abuse@ email addresses.
  5. Continue to monitor and update third-party libraries and analytics tools to mitigate potential vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
ClickUp
Description
ClickUp is a productivity platform designed to replace multiple software tools by integrating tasks, docs, goals, and chat into one app to maximize human productivity.
Key services
Task management, Document collaboration, Goal tracking, Team chat, AI-powered productivity tools
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Segment Analytics, Amplitude, Google Tag Manager, OneTrust Consent Management, AWS DNS hosting
Frameworks
Next.js
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Domain status includes clientDeleteProhibited, clientTransferProhibited, clientUpdateProhibited
  • Cookie consent management with OneTrust
  • No exposed sensitive data in HTML
  • Use of analytics consent wrappers

Analytics and tracking

Services
Segment Analytics, Amplitude, Google Analytics (via GTM), Google Ads Conversion Tracking
Tracking level
extensive
Privacy practices
good

Advertising

Tracking pixels
Quora Conversion Pixel, Amplitude, Segment Analytics
Marketing tools
Amplitude, Segment Analytics, TailorHQ
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website uses modern web technologies and frameworks
  2. Strong privacy and cookie consent mechanisms implemented
  3. No direct company emails or phone numbers publicly listed on homepage
  4. Contact primarily via forms and sales inquiry buttons
  5. Comprehensive marketing and analytics integration with user consent
  6. No security.txt or explicit security policy page found
  7. No public vulnerability disclosure program detected
Technical notes

Notes

The website is built on a modern technology stack including React and Next.js, ensuring server-side rendering and fast performance. Hosting is managed via AWS infrastructure, providing scalability and reliability. The site is optimized for mobile devices with excellent responsiveness and accessibility features. SEO best practices are followed with proper meta tags and Open Graph data. Analytics and marketing integrations are extensive, leveraging Segment, Amplitude, Google Tag Manager, and OneTrust for consent management. No CMS was explicitly detected, suggesting a custom or headless architecture. Performance is fast with preloading and preconnecting of critical resources. The technical implementation reflects a mature and well-maintained digital platform with minor opportunities for improvement in DNS security.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 87/100Low21 findingsView report
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