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Security report for cleo.com

Cleo · Technology · United States

Partial score · DNS & email only

52/100

0–100, higher is better. How it is calculated

Cleo is a leading enterprise technology company specializing in EDI and API integration solutions that enable organizations to automate and orchestrate their supply chains efficiently. Their platform supports any-to-any integrations directly into ERP, TMS, and WMS systems, targeting large enterprises in logistics, manufacturing, and wholesale sectors. The website demonstrates a mature digital presence with comprehensive resources, professional design, and a strong focus on customer engagement through demos, webinars, and managed services. Technically, the site is built on Drupal 11, leveraging modern web technologies and integrations such as Google Tag Manager, reCAPTCHA, and Intellimize for optimization and security. The platform is mobile-optimized, accessible, and SEO-friendly, reflecting a high level of digital maturity. Security practices include HTTPS enforcement, security headers, and managed transactional monitoring services, although explicit incident response and vulnerability disclosure policies are not prominently published. Overall, the security posture is strong with no evident vulnerabilities or exposed sensitive data. Privacy compliance is well addressed with clear privacy and cookie policies, including GDPR considerations. The absence of WHOIS data is a notable anomaly but does not detract significantly from the website's legitimacy given the professional presentation and trust indicators. Strategically, Cleo should consider publishing explicit incident response and vulnerability disclosure information and providing direct security contact channels to enhance trust and compliance further. Regular audits of third-party scripts and continued investment in security best practices will sustain their strong security posture.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching cleo.com

This scan found 12 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Email security
80
DNS health
85
Network security
40
GDPR outside view
53
Average
52

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Cleo occupies a strong market position as a provider of integration platforms for EDI and API automation, serving enterprise clients across multiple industries including logistics, manufacturing, and wholesale distribution. Their business model centers on SaaS offerings combined with managed services, enabling rapid partner onboarding and comprehensive supply chain orchestration. The company leverages a broad partner ecosystem and extensive trading partner network to deliver value. Growth indicators include active webinars, demos, and a rich resource library, signaling ongoing customer engagement and thought leadership. The website's branding and content reflect a consistent and professional image aligned with enterprise expectations.

Security posture

The website exhibits a mature security posture with HTTPS enforced, multiple security headers present, and use of reCAPTCHA to protect forms. The presence of a dedicated security and certifications page indicates organizational commitment to security standards such as ISO 27001 and SOC 2. However, the lack of publicly available incident response and vulnerability disclosure policies represents a compliance gap. No vulnerabilities or exposed sensitive data were detected in the content or scripts. Privacy policies and cookie consent mechanisms are implemented, supporting GDPR compliance. Overall, the security culture appears strong but could benefit from enhanced transparency and incident readiness documentation.

Recommendations

  1. Publish a clear incident response policy and vulnerability disclosure program on the website.
  2. Provide direct security contact emails (e.g., security@cleo.com) for incident reporting.
  3. Regularly audit and update third-party scripts and libraries to mitigate potential vulnerabilities.
  4. Enhance transparency around data retention and privacy practices to strengthen GDPR compliance.
  5. Continue investing in user education and security awareness to maintain a strong security culture.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Cleo
Description
Cleo provides an all-in-one integration platform for EDI & API, enabling organizations to onboard partners faster, automate API & EDI integrations, and orchestrate supply chains with end-to-end visibility.
Key services
EDI Automation, API Integration, Managed File Transfer (MFT), B2B Gateway, Pre-built Integrations, Web EDI Portals, Managed Services, Trading Partner Network
Content quality
excellent
Branding
consistent

Technology

Stack
Drupal 11, Google Tag Manager, Google reCAPTCHA, Intellimize, Eloqua Forms
Frameworks
Drupal CMS
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • reCAPTCHA on forms
  • security & certifications page
  • managed services for transactional monitoring

Analytics and tracking

Services
Google Analytics (via GTM)
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Eloqua
Marketing tools
Intellimize, Eloqua
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. Strong focus on EDI and API integration solutions for enterprise supply chains.
  3. Comprehensive resource and support sections enhance user engagement and trust.
  4. Use of modern technologies and security best practices observed.
  5. No direct company contact emails or phone numbers found; contact primarily via form.
  6. WHOIS data unavailable, which is unusual for a major enterprise site and warrants further investigation.
Technical notes

Notes

The website is built on Drupal 11 CMS, indicating a modern and scalable content management platform. Integration of Google Tag Manager and reCAPTCHA enhances analytics and security capabilities. The use of Intellimize suggests advanced personalization and optimization efforts. The site is mobile-optimized with responsive design and accessibility considerations, contributing to excellent user experience. Performance appears fast with efficient resource loading and caching strategies. No technical debt or deprecated technologies were observed. Opportunities exist to improve hosting transparency and implement additional performance monitoring tools to sustain operational excellence.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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