Skip to main content

Security report for clare.ai

Wati.io · Technology · N/a

Medium risk. 5 critical or high findings in Security headers and SSL/TLS.

Security score

70/100

Risk levelMedium

0–100, higher is better. How it is calculated

Wati.io is a SaaS technology company specializing in providing an end-to-end WhatsApp Business API platform tailored for small and medium businesses globally. Their platform enables personalized communication and automates marketing, sales, customer service, and support processes. The company positions itself as a leading WhatsApp API solution provider with a strong presence in over 78 countries, supported by customer testimonials and a high G2 rating. Technically, the website is built on WordPress and leverages modern analytics and marketing technologies including Google Tag Manager, Facebook Pixel, HubSpot, and Dreamdata Analytics. The site is mobile-optimized, well-structured, and provides multi-language support, indicating a mature digital infrastructure. Performance is moderate with good SEO and accessibility basics. From a security perspective, the site enforces HTTPS and employs cookie consent mechanisms aligned with GDPR compliance. However, explicit security headers are not fully evident, and no public security or incident response policies are published. WHOIS data is privacy protected, which is typical for SaaS providers, and no suspicious domain registration patterns were detected. Overall, Wati.io presents a professional, trustworthy, and technically sound web presence with strong business credibility. Strategic recommendations include enhancing security header implementation, publishing explicit security and incident response policies, and providing clearer contact information to improve trust and compliance posture.

Scanned

NIS2 and GDPR posture

GDPR outside view
95/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching clare.ai

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
52
Security headers
15
Email security
80
DNS health
80
Network security
100
GDPR outside view
95
Average
70

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Wati.io operates in the technology sector focusing on messaging and automation solutions for SMBs. Their competitive advantage lies in being a WhatsApp official partner offering a comprehensive API platform that integrates with popular CRM and e-commerce systems. Revenue streams likely include subscription fees for API access and value-added services such as chatbots and AI support agents. The company targets rapidly growing brands in emerging markets, as evidenced by multilingual content and client logos. Partnerships with platforms like HubSpot, Shopify, and Zapier enhance their ecosystem. Growth indicators include a strong G2 rating and multiple customer success stories. The affiliate and partner programs suggest an active channel sales strategy.

Security posture

The website demonstrates a good security baseline with HTTPS and GDPR-compliant cookie consent. The absence of exposed sensitive data and use of reputable third-party analytics reduce risk. However, the lack of explicit security headers such as Content-Security-Policy and X-Frame-Options is a gap. No visible vulnerability disclosures or incident response contacts are published, which could hinder rapid response to security issues. The privacy-protected WHOIS is standard but limits transparency. Overall, the security posture is mature but could be improved by adopting additional best practices and transparency measures.

Recommendations

  1. Implement and enforce comprehensive security headers including CSP, X-Frame-Options, and X-Content-Type-Options.
  2. Publish a clear security policy and incident response plan accessible on the website.
  3. Add a security.txt file to facilitate vulnerability disclosures and improve transparency.
  4. Provide explicit company contact information including support and security contacts.
  5. Regularly audit third-party scripts and dependencies to mitigate supply chain risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Wati.io
Description
Trusted by the fastest growing brands in over 78 countries. Wati is the #1 end-to-end WhatsApp API solution for SMBs across the globe.
Key services
WhatsApp Business API platform, Marketing automation, Sales automation, Customer service and support automation, Chatbots and AI support agents, Integrations with CRM and e-commerce platforms
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress CMS, Google Tag Manager, Facebook Pixel, HubSpot Analytics, Dreamdata Analytics, LinkedIn Insight Tag, Clarity Microsoft Analytics, Swiper Carousel, Owl Carousel, CryptoJS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Cookie consent banner with opt-in
  • No exposed sensitive data in HTML
  • Use of modern analytics and tracking scripts

Analytics and tracking

Services
Google Analytics, HubSpot Analytics, Dreamdata Analytics, Microsoft Clarity, LinkedIn Insight Tag
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Facebook Ads
Tracking pixels
Facebook Pixel, HubSpot Analytics, LinkedIn Insight Tag, Microsoft Clarity, Google Analytics via GTM, Dreamdata Analytics
Marketing tools
HubSpot, Zapier, Pabbly Connect, Make (Integromat)
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge
  2. Content is professionally presented with multi-language support
  3. Strong focus on WhatsApp Business API solutions for SMBs
  4. Comprehensive cookie consent and privacy policy present
  5. No explicit contact emails or phone numbers found on homepage
  6. Multiple integrations with popular CRM and e-commerce platforms
  7. Use of modern analytics and marketing tools
  8. No visible security or privacy policy certifications
  9. WHOIS data is privacy protected or unavailable
Technical notes

Notes

The website uses WordPress CMS with modern front-end libraries such as Swiper and Owl Carousel for UI components. Analytics and marketing integrations are extensive, including Google Tag Manager, Facebook Pixel, HubSpot, Dreamdata, LinkedIn Insight, and Microsoft Clarity. The site is mobile responsive and SEO optimized with proper meta tags and structured data (JSON-LD). Performance is moderate, with some lazy loading for images and scripts. The technical stack is typical for SaaS marketing sites but could benefit from enhanced security configurations and performance tuning.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Reviews of this site

Share your experience with clare.ai. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review clare.ai.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.