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Security report for civiccomputing.com

CIVIC · Technology · United Kingdom

Partial score · DNS & email only

75/100

0–100, higher is better. How it is calculated

CIVIC is a UK-based digital agency specializing in digital innovation and collaborative problem-solving to enhance everyday interactions. Their services span strategy, design, development, hosting, and support, targeting primarily government and public sector clients. The company positions itself as a trusted partner with a strong focus on accessibility, GDPR compliance, and user-centered design. The website reflects a professional and consistent brand image with clear navigation and comprehensive service descriptions. Technically, the website is built on Drupal 10 and integrates Matomo analytics for privacy-conscious user tracking. The presence of a GDPR-compliant cookie control mechanism demonstrates a mature approach to privacy and compliance. The site is mobile-optimized and accessible, though some security headers are not detected, indicating room for improvement in security hardening. From a security perspective, the site uses HTTPS and enforces cookie consent, but lacks visible security headers and published security policies or incident response contacts. The WHOIS data is missing or unavailable, which raises concerns about domain registration transparency, although the website content and professional presentation support legitimacy. Overall, CIVIC's website is well-designed and functional, with strong privacy compliance and a clear business focus. However, the absence of WHOIS data and some security best practices suggest areas for enhancement to improve trust and security posture.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
85
Email security
60
DNS health
80
Network security
100
GDPR outside view
80
Average
81
After the cap
75

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

CIVIC operates in the technology sector with a focus on government and public sector clients, offering digital services including UX research, design, accessibility testing, web development, and hosting. Their business model is service-oriented, emphasizing compliance and user experience. The company leverages partnerships with notable public organizations, enhancing its market credibility. The website content and client logos indicate a stable market position with growth potential in regulated sectors. The use of GDPR-compliant tools and privacy-focused analytics aligns with current regulatory demands, supporting sustainable business operations.

Security posture

The website demonstrates a moderate to good security posture with HTTPS enabled and a robust cookie consent mechanism. However, the absence of key security headers such as Content-Security-Policy and X-Frame-Options reduces defense-in-depth. No incident response or security policy information is published, limiting transparency. The use of Matomo analytics suggests a privacy-conscious approach, but the missing WHOIS data introduces uncertainty about domain legitimacy. Overall, the security maturity is adequate for the business type but could be improved with enhanced header configurations and published security policies.

Recommendations

  1. Implement and verify security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to strengthen site security.
  2. Publish a clear security policy and incident response contact information to improve transparency and trust.
  3. Investigate and resolve the missing WHOIS data to ensure domain registration transparency and legitimacy.
  4. Add a terms of service page to clarify user agreements and legal protections.
  5. Continue to maintain and enhance GDPR compliance and accessibility standards to uphold regulatory and user trust.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
CIVIC
Description
We use digital innovation and collaborative problem-solving to improve everyday interactions. From strategy and design to development and support, we research, design, create and build for our clients by placing them at the centre of everything we do.
Key services
Discovery and UX, Design and creative, Accessibility evaluations and testing, Web design and development, Hosting and support
Content quality
excellent
Branding
consistent

Technology

Stack
Drupal 10, Matomo Analytics, Civic Cookie Control
Frameworks
Drupal
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism with explicit consent
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Matomo
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Matomo
Marketing tools
Matomo Analytics
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design
  2. Strong focus on GDPR compliance and cookie consent
  3. No visible security headers detected in HTML source
  4. WHOIS data missing, which is a concern for domain legitimacy
  5. No terms of service page found
  6. Contact information is clearly presented with email, phone, and physical address
  7. Social media presence on LinkedIn, Twitter, and Facebook
  8. Use of Matomo analytics for privacy-respecting tracking
Technical notes

Notes

The website is built on Drupal 10, a modern and widely supported CMS, indicating a solid technical foundation. Integration with Matomo analytics and Civic Cookie Control shows attention to privacy and compliance. The site is mobile-optimized and accessible, with good SEO practices evident from meta tags and structured navigation. Performance is moderate, with no major issues detected. However, the lack of detected security headers and incomplete WHOIS data suggest areas where technical improvements can enhance security and trustworthiness. Overall, the technical infrastructure supports the business goals but would benefit from security hardening and domain registration clarity.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100Medium22 findings · partial scanView report
  2. 75/100Medium24 findingsView report
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