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Security report for cinemaware.eu

Ticketware SE · Technology · Slovakia

High risk. 10 critical or high findings in GDPR outside view, SSL/TLS and 2 other checks.

Security score

38/100

Risk levelHigh

0–100, higher is better. How it is calculated

Ticketware SE operates a specialized ticket sales software platform targeting cultural institutions such as cinemas, theaters, museums, and cultural centers primarily in Slovakia and the Czech Republic. The company offers an integrated solution for online ticket sales, seat reservations, ticket printing, and entry control, serving over 450 clients with monthly sales exceeding one million tickets. The website reflects a professional business presence with clear branding and relevant content tailored to its target audience. Technically, the website is built on WordPress CMS with a modern tech stack including jQuery, Google Analytics, Google Tag Manager, Facebook SDK, and Google reCAPTCHA v3 for bot protection. The site is mobile optimized and uses HTTPS with a good SSL configuration. However, it lacks some security headers and explicit privacy and cookie policies, which are important for compliance and user trust. From a security perspective, the site demonstrates good practices such as HTTPS enforcement and CAPTCHA integration but misses formal security policies, incident response contacts, and vulnerability disclosure mechanisms. No critical vulnerabilities or suspicious patterns were detected. The WHOIS data aligns well with the website’s business claims, supporting legitimacy. Overall, the website is professional and trustworthy but would benefit from enhanced privacy compliance and security policy transparency to improve user trust and regulatory adherence.

Scanned

NIS2 and GDPR posture

GDPR outside view
10/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

10 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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Keep watching cinemaware.eu

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
15
Email security
80
DNS health
85
Network security
40
GDPR outside view
10
Average
38

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Ticketware SE holds a strong market position in the ticketing software sector within Slovakia and the Czech Republic, serving a niche of cultural institutions. Its competitive advantage lies in offering a comprehensive, integrated ticketing solution that covers online sales, physical point-of-sale, ticket printing, and entry control. The business model is based on software and hardware sales and services, targeting medium-sized cultural venues and cinemas. The company leverages partnerships, such as with ticketware.cz for regional coverage. Growth indicators include a large client base and high monthly ticket sales. The website’s references to well-known cultural institutions enhance credibility and market presence.

Security posture

The security posture of the website is moderate to good. HTTPS is properly implemented, and Google reCAPTCHA v3 is used to mitigate automated abuse. The integration of Facebook SDK and Daktela Webchat is done asynchronously, reducing performance impact. However, the absence of key security headers (e.g., Content-Security-Policy, X-Frame-Options) and lack of published security policies or incident response contacts represent gaps. No evidence of exposed sensitive data or vulnerable libraries was found. The site does not provide a vulnerability disclosure policy or security.txt file, which could improve transparency and security culture. Overall, the site is secure but could improve in formal security governance and compliance.

Recommendations

  1. Implement and publish a comprehensive privacy policy and cookie consent mechanism to ensure GDPR compliance and enhance user trust.
  2. Add security headers such as Content-Security-Policy, X-Content-Type-Options, X-Frame-Options, and Strict-Transport-Security to harden the website against common web attacks.
  3. Publish a security policy and incident response contact information, including abuse@ or security@ email addresses, to improve transparency and readiness.
  4. Create and maintain a vulnerability disclosure program or security.txt file to encourage responsible reporting of security issues.
  5. Regularly audit and update third-party scripts and plugins to mitigate risks from vulnerable libraries and ensure ongoing security.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Ticketware SE
Description
Komplexné riešenie na predaj vstupeniek a online marketing pre kiná, kultúrne centrá a divadlá. Poskytuje softvér na predaj, rezerváciu, tlač a kontrolu vstupeniek.
Key services
Online predaj vstupeniek, Rezervácia miest, Tlač vstupeniek, Kontrola vstupeniek, Webstránka a katalóg podujatí
Content quality
good
Branding
consistent

Technology

Stack
WordPress 4.9.5, jQuery, Google Analytics, Google Tag Manager, Google reCAPTCHA v3, Facebook SDK, Daktela Webchat
Frameworks
WordPress
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • Google reCAPTCHA v3 integration
  • Use of Facebook SDK asynchronously
  • Webchat with token-based access

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Facebook Pixel (via Facebook SDK)
Marketing tools
Facebook SDK, Daktela Webchat
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. No explicit privacy, cookie, or terms of service policies found on the homepage or main navigation.
  3. Contact information is primarily via a contact form; no explicit emails or phone numbers found in the HTML content.
  4. Strong use of third-party analytics and marketing tools including Google Analytics, Tag Manager, Facebook SDK, and Daktela Webchat.
  5. Website uses WordPress CMS with several JavaScript libraries and plugins for UI and tracking.
  6. No security.txt or vulnerability disclosure information present.
  7. SSL is properly configured and HTTPS is enforced.
  8. No security headers detected in the HTML content provided.
  9. Content is business-focused, professional, and targeted at cultural institutions in Slovakia and Czech Republic.
  10. No adult or questionable content detected.
Technical notes

Notes

The website is built on WordPress 4.9.5, which is an older version and may require updates to ensure security and performance. The tech stack includes jQuery, Google Analytics, Google Tag Manager, Facebook SDK, and Google reCAPTCHA v3, indicating a mature digital marketing and security setup. The site uses asynchronous loading for third-party scripts to optimize performance. Mobile optimization is good, and SEO meta tags are properly configured. However, the site lacks advanced accessibility features and some modern security headers. Hosting provider details are not explicitly identified. Performance is moderate, with room for improvement in speed and accessibility compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 49/100High32 findingsView report
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