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Security report for chatwhizz.com

Webkul Software · Technology · N/a

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

69/100

Risk levelMedium

0–100, higher is better. How it is calculated

Chatwhizz is a real-time communication platform developed by Webkul Software, offering organizational chat solutions including messaging, group creation, document sharing, screen sharing, and secure audio/video calling. The platform targets clients, consultants, and organizations seeking to improve internal communication and collaboration. The website presents a professional and consistent brand image with clear descriptions of its key services and features. Technically, the site uses modern JavaScript libraries such as Socket.IO, jQuery, and Knockout.js, and is hosted behind Cloudflare DNS, ensuring reasonable performance and availability. However, some security best practices like DNSSEC and security headers are missing, which could be improved to enhance trust and protection. Privacy compliance is partially addressed with clear privacy and terms policies, but lacks a cookie consent mechanism. Overall, the website is functional, secure, and credible with room for improvement in security and privacy transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching chatwhizz.com

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
15
Email security
80
DNS health
85
Network security
100
GDPR outside view
65
Average
69

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The business operates in the technology sector, focusing on SaaS real-time communication tools for organizational use. Its market position is niche, targeting internal communication needs with features like conference chat and chat backup. The business model is subscription or license-based software delivery, supported by Webkul as the parent company. The company has maintained domain registration since 2014, indicating stability. The partnership ecosystem includes Webkul's broader software offerings and blog content. Growth indicators include integration of live chat widgets and booking commerce tools for demos. The company leverages social media channels for brand presence but does not expose direct contact emails or phone numbers on the site, relying on contact forms and chat support.

Security posture

The website enforces HTTPS and uses clientTransferProhibited domain status, which are positive security indicators. However, DNSSEC is not enabled, and no explicit security headers such as Content-Security-Policy or HSTS are detected, which are recommended for enhanced protection. No incident response or vulnerability disclosure information is provided, limiting transparency in security management. The live chat and contact forms collect user data but lack visible cookie consent or detailed data retention policies. Overall, the security posture is moderate with good baseline protections but missing advanced controls and transparency.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  2. Implement and configure security headers such as Content-Security-Policy, X-Frame-Options, and HSTS to mitigate common web attacks.
  3. Add a cookie consent banner or mechanism to comply with privacy regulations and improve user trust.
  4. Publish a dedicated security policy and incident response contact information to enhance transparency and preparedness.
  5. Conduct regular security audits and vulnerability assessments to identify and remediate potential risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Webkul Software
Description
Real-time chat solution with text/media sharing within Groups, Staff Members & Departments of organisation. Making it easier with screen-sharing, conference & a lot more.
Key services
Messaging & Group Creation, Share Documents, Screen Sharing, Emoji Sharing, Secure Audio & Video Calling, Conference Chat, Chat Backup
Content quality
good
Branding
consistent

Technology

Stack
Socket.IO, jQuery, Knockout.js, SweetAlert2, Font Awesome, Google Fonts
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
70/100
Good practices seen
  • HTTPS enforced
  • Domain status clientTransferProhibited
  • No exposed sensitive data in HTML

Analytics and tracking

Tracking level
minimal
Privacy practices
basic

Advertising

Marketing tools
webkul.bookingcommerce.com widget
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. Content is business-focused on real-time organizational chat solutions.
  3. No explicit privacy or cookie consent banner detected.
  4. Social media links point to Webkul's official profiles, indicating parent company relationship.
  5. Multiple external scripts loaded from reputable CDNs and Webkul domains.
  6. Live chat widget is integrated with user registration and chat features.
  7. No phone numbers or physical addresses explicitly listed on the homepage.
  8. Privacy and terms policies are hosted on both chatwhizz.com and webkul.com domains.
  9. No explicit security policy or incident response contacts found.
  10. No vulnerability disclosure or security.txt file detected.
Technical notes

Notes

The website uses a modern JavaScript stack including Socket.IO for real-time communication, jQuery and Knockout.js for UI bindings, and SweetAlert2 for alerts. It loads resources from reputable CDNs and integrates a booking commerce widget for demo scheduling. Hosting is managed via Cloudflare DNS, providing resilience and performance benefits. The site is mobile responsive with good navigation and SEO meta tags. However, accessibility features are basic and could be improved. Performance is moderate, with potential optimization in script loading and caching. The CMS or backend platform is not explicitly detected, suggesting a custom or proprietary solution. Overall, the technical infrastructure supports the business needs but has opportunities for modernization and enhanced security.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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